• For Individuals
  • For Businesses
  • For Universities
  • For Governments
Degrees
​
Log In
Join for Free
  • Browse
  • Help Desk Support

Results for "help desk support"


  • U

    University of Illinois Urbana-Champaign

    Global Impact: Cultural Psychology

    Skills you'll gain: Branding, Diversity Marketing, Brand Strategy, Global Marketing, Marketing Psychology, Consumer Behaviour, Brand Management, Cultural Responsiveness, Cultural Diversity, Brand Awareness, Cultural Sensitivity, Culture, Intercultural Competence, Market Opportunities, Strategic Marketing, Marketing Strategies, Marketing

    4.7
    Rating, 4.7 out of 5 stars
    ·
    185 reviews

    Beginner · Course · 1 - 4 Weeks

  • P

    Packt

    MS-102: Microsoft 365 Administrator

    Skills you'll gain: Azure Active Directory, Data Loss Prevention, Endpoint Security, Cloud Security, Active Directory, Endpoint Detection and Response, Authentications, Personally Identifiable Information, Multi-Factor Authentication, Data Security, Multi-Tenant Cloud Environments, User Provisioning, Security Controls, Threat Management, Role-Based Access Control (RBAC), Malware Protection, Data Governance, Threat Detection, User Accounts

    4.6
    Rating, 4.6 out of 5 stars
    ·
    20 reviews

    Intermediate · Course · 1 - 3 Months

  • U

    University of Washington

    Practical Predictive Analytics: Models and Methods

    Skills you'll gain: Unsupervised Learning, Supervised Learning, Data Science, Machine Learning Methods, Predictive Analytics, Applied Machine Learning, Analytics, Data Analysis, R Programming, Model Optimization, Statistical Methods, Decision Tree Learning, Statistical Inference, Statistical Analysis, Machine Learning, Statistics, Graph Theory, Classification Algorithms, Network Analysis, Big Data

    4.1
    Rating, 4.1 out of 5 stars
    ·
    323 reviews

    Mixed · Course · 1 - 4 Weeks

  • E

    ESSEC Business School

    Negotiation, Mediation, and Conflict Resolution - Capstone Project

    Skills you'll gain: Mediation, Negotiation, Conflict Management, Intercultural Competence, Cultural Diversity, Case Studies, Analysis, Value Propositions, Peer Review, Process Design

    4.8
    Rating, 4.8 out of 5 stars
    ·
    284 reviews

    Intermediate · Course · 1 - 3 Months

  • U

    University of Amsterdam

    Teaching in University Science Laboratories (Developing Best Practice)

    Skills you'll gain: Laboratory Experience, User Feedback, Experimentation, Chemistry

    4.7
    Rating, 4.7 out of 5 stars
    ·
    147 reviews

    Intermediate · Course · 1 - 3 Months

  • U

    University of Colorado System

    Guidance to Keep Newborn Babies Safe and Healthy

    Skills you'll gain: Infant Care, Postpartum Care, Child Health, Maternal Health, Child Development, Injury Prevention, Nutrition and Diet, Safety Standards, Accident Prevention, Patient Education And Counseling, Caregiving, Family Support, Stress Management

    4.8
    Rating, 4.8 out of 5 stars
    ·
    229 reviews

    Beginner · Course · 1 - 4 Weeks

  • U

    University of Geneva

    Operational Research for Humanitarians

    Skills you'll gain: Research Methodologies, Institutional Review Board (IRB), Research, Research Design, Qualitative Research, Surveys, Policty Analysis, Research, and Development, Community and Social Work, Ethical Standards And Conduct, Data Collection, Accountability, Case Studies, Informed Consent, Needs Assessment, Decision Making

    4.8
    Rating, 4.8 out of 5 stars
    ·
    153 reviews

    Beginner · Course · 1 - 3 Months

  • L

    Logical Operations

    Customer Service

    Skills you'll gain: Customer Service, Customer Relationship Building, Customer Support, Customer experience improvement, Customer and Client Support, Customer Complaint Resolution, Customer Retention, Customer Engagement, Greeting Customers, Service Recovery, Personalized Service, Brand Loyalty, Communication, Friendliness, Customer Analysis, Communication Strategies, Active Listening, Conflict Management, Crisis Management, Crisis Intervention

    4.8
    Rating, 4.8 out of 5 stars
    ·
    6 reviews

    Mixed · Course · 1 - 3 Months

  • U

    University of Colorado Boulder

    Technical Communication

    Skills you'll gain: Proposal Development, Proposal Writing, Interpersonal Communications, Emotional Intelligence, Technical Communication, Empathy & Emotional Intelligence, Constructive Feedback, Technical Writing, Verbal Communication Skills, Leadership, Oral Expression, Team Collaboration, Empathy, Presentations, Social Skills, Rapport Building, Non-Verbal Communication, Business Writing, Stakeholder Analysis, Public Speaking

    Build toward a degree

    4.5
    Rating, 4.5 out of 5 stars
    ·
    100 reviews

    Beginner · Specialization · 1 - 3 Months

  • C

    Coursera

    Data Visualization using Microsoft Excel

    Skills you'll gain: Data Visualization, Microsoft Excel, Data Visualization Software, Data Import/Export, Business Reporting, Microsoft Office, Microsoft 365, Productivity Software

    4.5
    Rating, 4.5 out of 5 stars
    ·
    69 reviews

    Beginner · Guided Project · Less Than 2 Hours

  • N

    National Academy of Sports Medicine

    Making Sense of Supplements

    Skills you'll gain: Nutritional Assessment, Sports Medicine, Exercise Science, Nutrition and Diet, Athletic Training, Nutrition Education, Regulatory Compliance, Clinical Nutrition, Medical Science and Research

    4.8
    Rating, 4.8 out of 5 stars
    ·
    51 reviews

    Beginner · Course · 1 - 4 Weeks

  • S

    SkillUp

    Scrum Master Capstone

    Skills you'll gain: User Story, Sprint Retrospectives, Risk Analysis, Sprint Planning, Backlogs, Project Risk Management, Risk Management, Agile Project Management, Agile Product Development, Product Requirements, Project Closure, User Requirements Documents, Agile Methodology, Stakeholder Engagement, Stakeholder Management, Kanban Principles, Project Documentation, Portfolio Management, Product Improvement, Project Planning

    4.8
    Rating, 4.8 out of 5 stars
    ·
    52 reviews

    Advanced · Course · 1 - 3 Months

1…212213214…642

In summary, here are 10 of our most popular help desk support courses

  • Global Impact: Cultural Psychology: University of Illinois Urbana-Champaign
  • MS-102: Microsoft 365 Administrator: Packt
  • Practical Predictive Analytics: Models and Methods: University of Washington
  • Negotiation, Mediation, and Conflict Resolution - Capstone Project: ESSEC Business School
  • Teaching in University Science Laboratories (Developing Best Practice): University of Amsterdam
  • Guidance to Keep Newborn Babies Safe and Healthy: University of Colorado System
  • Operational Research for Humanitarians: University of Geneva
  • Customer Service: Logical Operations
  • Technical Communication: University of Colorado Boulder
  • Data Visualization using Microsoft Excel: Coursera

Other topics to explore

Arts and Humanities
338 courses
Business
1095 courses
Computer Science
668 courses
Data Science
425 courses
Information Technology
145 courses
Health
471 courses
Math and Logic
70 courses
Personal Development
137 courses
Physical Science and Engineering
413 courses
Social Sciences
401 courses
Language Learning
150 courses

Coursera Footer

Skills

  • Accounting
  • Artificial Intelligence (AI)
  • Cybersecurity
  • Data Analytics
  • Digital Marketing
  • Human Resources (HR)
  • Microsoft Excel
  • Project Management
  • Python
  • SQL

Professional Certificates

  • Google AI Certificate
  • Google Cybersecurity Certificate
  • Google Data Analytics Certificate
  • Google IT Support Certificate
  • Google Project Management Certificate
  • Google UX Design Certificate
  • IBM AI Engineering Certificate
  • IBM AI Product Manager Certificate
  • IBM Data Science Certificate
  • Intuit Academy Bookkeeping Certificate

Courses & Specializations

  • AI Essentials Specialization
  • AI For Business Specialization
  • AI For Everyone Course
  • AI in Healthcare Specialization
  • Deep Learning Specialization
  • Excel Skills for Business Specialization
  • Financial Markets Course
  • Machine Learning Specialization
  • Prompt Engineering for ChatGPT Course
  • Python for Everybody Specialization

Career Resources

  • Career Aptitude Test
  • CAPM Certification Requirements
  • CompTIA A+ Certification Requirements
  • CompTIA Security+ Certification Requirements
  • Essential IT Certifications
  • High-Income Skills to Learn
  • How to Learn Artificial Intelligence
  • PMP Certification Requirements
  • Popular Cybersecurity Certifications
  • Share your Coursera learning story

Coursera

  • About
  • What We Offer
  • Leadership
  • Careers
  • Catalog
  • Coursera Plus
  • Professional Certificates
  • MasterTrack® Certificates
  • Degrees
  • For Enterprise
  • For Government
  • For Campus
  • Become a Partner
  • Social Impact
  • Free Courses
  • Udemy

Community

  • Learners
  • Partners
  • Beta Testers
  • Blog
  • The Coursera Podcast
  • Tech Blog

More

  • Press
  • Investors
  • Terms
  • Privacy
  • Help
  • Accessibility
  • Contact
  • Articles
  • Directory
  • Affiliates
  • Modern Slavery Statement
  • Do Not Sell/Share
Learn Anywhere
Download on the App Store
Get it on Google Play
Logo of Certified B Corporation
© 2026 Coursera Inc. All rights reserved.
  • Coursera Facebook
  • Coursera Linkedin
  • Coursera Twitter
  • Coursera YouTube
  • Coursera Instagram
  • Coursera TikTok