Service design courses can help you learn user journey mapping, service blueprinting, and prototyping techniques. You can build skills in stakeholder engagement, service evaluation, and designing for diverse user needs. Many courses introduce tools like journey mapping software and customer feedback platforms, that support visualizing service interactions and gathering insights to enhance user experiences.

University of Virginia
Skills you'll gain: Agile Product Development, Product Improvement, Customer Analysis, Analytics, Analytical Skills, Business Analytics, Demand Planning, Usability Testing, Product Management, Customer Insights, AI Product Strategy, A/B Testing, Product Development, Agile Methodology, User Experience, Advanced Analytics, Data-Driven Decision-Making, Predictive Analytics, Agile Software Development, Software Development
Beginner · Course · 1 - 4 Weeks

Fortinet, Inc.
Skills you'll gain: Firewall, Network Support, Virtual Private Networks (VPN), Network Troubleshooting, Network Routing, Network Security, Routing Protocols, Intrusion Detection and Prevention, Authentications, Network Monitoring, Event Monitoring, Lightweight Directory Access Protocols, Technical Support and Services, Remote Access Systems, Network Administration, Security Engineering, Application Security, Cybersecurity, Computer Security, Cyber Security Strategy
Intermediate · Specialization · 3 - 6 Months

Logical Operations
Skills you'll gain: Information Technology Infrastructure Library, Service Management, IT Service Management, Information Technology, IT Management, Information Technology Operations, Operations Management, Asset Management, Operations
Mixed · Course · 1 - 4 Weeks

Skills you'll gain: Digital Transformation, Business Transformation, Product Lifecycle Management, Technology Strategies, Design Thinking, Competitive Analysis, Data Strategy, Business Strategy, Business Technologies, Business Economics, Growth Strategies, Process Design, Emerging Technologies, Market Dynamics, Innovation, Leadership, Communication
Beginner · Course · 1 - 4 Weeks
University of California San Diego
Skills you'll gain: Human Computer Interaction, Human Factors, Usability, Interaction Design, Information Architecture, Interactive Design, Human Machine Interfaces, User Interface (UI) Design, User Experience Design, Peripheral Devices
Mixed · Course · 1 - 4 Weeks

Skills you'll gain: React.js, Routing Protocols, UI Components, Code Reusability, JavaScript Frameworks, Front-End Web Development, Frontend Performance, Web Content Accessibility Guidelines, Web Development Tools, Cascading Style Sheets (CSS), Event-Driven Programming, User Experience Design, User Interface (UI), Application Programming Interface (API), Frontend Integration, Debugging, Web Frameworks, Data Management, Context Management, Javascript
Intermediate · Specialization · 3 - 6 Months

University of Illinois Urbana-Champaign
Skills you'll gain: Unsupervised Learning, Data Mining, Applied Machine Learning, Machine Learning Algorithms, Spatial Analysis, Machine Learning Methods, Model Evaluation, Anomaly Detection, Taxonomy, Algorithms, Verification And Validation
Mixed · Course · 1 - 3 Months
University of Alberta
Skills you'll gain: Sprint Retrospectives, Scrum (Software Development), Software Technical Review, Agile Project Management, Agile Software Development, Software Quality Assurance, Usability Testing, User Research
Mixed · Course · 1 - 4 Weeks

University of California, Irvine
Skills you'll gain: Education Software and Technology, Learning Management Systems, Collaborative Software, Digital pedagogy, Teaching, Augmented Reality, Game Design, Virtual Environment, Emerging Technologies, Information Privacy, Personally Identifiable Information, Social Media
Mixed · Course · 1 - 4 Weeks
The University of Edinburgh
Skills you'll gain: Liberal Arts, Science and Research, Anthropology, Biology, World History, Scientific Methods, Ethical Standards And Conduct, Deductive Reasoning, Physics
Beginner · Course · 1 - 3 Months

Universidad Nacional Autónoma de México
Skills you'll gain: Payment Processing and Collection, Credit Risk, Lending and Underwriting, Commercial Lending, Loans, Organizational Structure, Financial Analysis, General Lending, Risk Mitigation, Organizational Effectiveness, Accounts Receivable, Financial Policy, Risk Control, Administration, Ancient History
Beginner · Course · 1 - 3 Months

Microsoft
Skills you'll gain: Data Storytelling, Data Analysis Expressions (DAX), Data Presentation, Power BI, Data Ethics, Dashboard Creation, Dashboard, Data Visualization Software, Data Modeling, Data Governance, Extract, Transform, Load, Data Visualization, Business Intelligence, Interactive Data Visualization, Statistical Visualization, Data Analysis, Statistical Analysis, Correlation Analysis, Data Architecture, Data Cleansing
Beginner · Professional Certificate · 3 - 6 Months