IT support courses can help you learn troubleshooting techniques, network configuration, customer service skills, and system administration basics. You can build expertise in software installation, hardware maintenance, and cybersecurity practices. Many courses introduce tools like ticketing systems, remote desktop applications, and network monitoring software, showing how these skills are applied in real-world IT environments.

Skills you'll gain: Cryptography, Security Requirements Analysis, Network Architecture, Network Security, Internet Of Things, Cybersecurity, Web Services, Encryption, Embedded Systems, Network Protocols, Public Key Cryptography Standards (PKCS), Computer Networking, Threat Modeling, Security Controls, Simple Object Access Protocol (SOAP), TCP/IP, Web Applications, Restful API, Information Privacy, OSI Models
Intermediate · Course · 1 - 3 Months

Kennesaw State University
Skills you'll gain: Cyber Threat Intelligence, Human Factors (Security), Threat Management, Security Awareness, Cybersecurity, Computer Security Awareness Training, Cyber Security Strategy, Cyber Risk, Cyber Attacks, Security Management, End User Training and Support, Human Factors, Behavioral Management
Beginner · Course · 1 - 4 Weeks

Coursera
Skills you'll gain: Responsible AI, AI Product Strategy, Generative AI, Strategic Thinking, AI Enablement, Data Ethics, Large Language Modeling, Business Strategy, Law, Regulation, and Compliance, Regulation and Legal Compliance, Regulatory Compliance, Legal Risk, Compliance Management, Organizational Strategy, Organizational Change, Customer experience improvement, Internal Communications, Business Transformation, Stakeholder Communications, Communication
Beginner · Specialization · 1 - 3 Months

Skills you'll gain: Design Thinking, Market Opportunities, Data Integration, Data Engineering, Data Science, Analytical Skills, Data Pipelines, Data Validation, Extract, Transform, Load, Data Processing, Workflow Management, Process Modeling, Data Cleansing, Data Quality, Data Collection, Business Priorities, NumPy, Machine Learning, Python Programming
Intermediate · Course · 1 - 4 Weeks

Dartmouth College
Skills you'll gain: Structural Analysis, Structural Engineering, Building Design, Vibrations, Architectural Engineering, Civil Engineering, Engineering, Engineering Calculations, Construction, Architecture and Construction, SketchUp (3D Modeling Software), Mechanics, Engineering Analysis, Materials science, Mathematical Modeling, Prototyping, Failure Analysis, Engineering Design Process, Design, 3D Modeling
Beginner · Specialization · 3 - 6 Months

Skills you'll gain: Embedded Software, Debugging, Embedded Systems, Memory Management, Integrated Development Environments, C (Programming Language), Computer Programming Tools, Development Environment, C and C++, Software Development Tools, System Programming, Eclipse (Software), Build Tools, Programming Principles, Data Storage
Intermediate · Course · 1 - 4 Weeks

Universidad de Palermo
Skills you'll gain: Responsible AI, Data Ethics, Business Intelligence, Organizational Leadership, Business Analytics, Generative AI, Culture Transformation, AI Security, Data-Driven Decision-Making, Data Management, Artificial Intelligence, Natural Language Processing, Strategic Decision-Making, Analytics, Business Transformation, Predictive Modeling, Innovation, Organizational Change, Data Science, IT Service Management
Beginner · Course · 1 - 4 Weeks

Skills you'll gain: Learning Strategies, Professional Development, Planning
Beginner · Course · 1 - 4 Weeks

University of Maryland, College Park
Skills you'll gain: Customer Retention, Loyalty Programs, Marketing Budgets, Brand Loyalty, Customer Acquisition Management, Competitive Analysis, Customer Analysis, Customer Relationship Management, Customer Insights, Data-Driven Marketing, Customer Relationship Building, Customer Data Management, Marketing Channel, Marketing Analytics, Online Advertising, Customer Engagement, Marketing Effectiveness, AI Personalization, Data Ethics, Digital Marketing
Intermediate · Specialization · 1 - 3 Months

Skills you'll gain: Data Visualization, Descriptive Statistics, Data Presentation, Statistical Hypothesis Testing, Statistical Visualization, Regression Analysis, Forecasting, Probability Distribution, Data Visualization Software, Business Analytics, Data Analysis, Statistical Analysis, Statistical Methods, Probability & Statistics, Microsoft Excel, Descriptive Analytics, Statistics, Spreadsheet Software, Predictive Analytics, Predictive Modeling
Intermediate · Course · 1 - 3 Months

University of California, Irvine
Skills you'll gain: Learning Styles, Learning Strategies, Time Management, Honesty, Verbal Communication Skills, Social Skills, Personal Integrity, Organizational Skills, Active Listening, Literacy, Communication, Higher Education, Planning, Interpersonal Communications, Adaptability, Relationship Building, digital literacy
Beginner · Course · 1 - 4 Weeks

Technion - Israel Institute of Technology
Skills you'll gain: Innovation, Creative Problem-Solving, Team Building, Ideation, Creative Thinking, Entrepreneurship, Creativity, Visionary, Initiative and Leadership, New Product Development, Action Oriented, Strategic Planning, Persistence, Usability, Overcoming Obstacles, Overcoming Objections, Analysis
Beginner · Course · 1 - 4 Weeks