IT support courses can help you learn troubleshooting techniques, network configuration, customer service skills, and system administration basics. You can build expertise in software installation, hardware maintenance, and cybersecurity practices. Many courses introduce tools like ticketing systems, remote desktop applications, and network monitoring software, showing how these skills are applied in real-world IT environments.

University of Alberta
Skills you'll gain: Scientific Methods, Science and Research, General Science and Research, Research Methodologies, Research, Research Design, Peer Review, Experimentation, Media and Communications, Correlation Analysis, Journalism, Statistical Analysis, Probability & Statistics, Descriptive Statistics, Communication
★ 4.4 (286) · Beginner · Course · 1 - 3 Months

Coursera
Skills you'll gain: Computer-Aided Design, AutoCAD, Design Software, Drafting and Engineering Design, Product Design, Product Development, Technical Drawing, Design
★ 4.5 (171) · Beginner · Guided Project · Less Than 2 Hours
University of Illinois Urbana-Champaign
Skills you'll gain: Child Development, Working With Children, Trauma Care, Childhood Education and Development, Teaching, Instructional Strategies, Pedagogy, K-12 pedagogy, Disabilities, Advocacy, Social Justice, Mental and Behavioral Health, Mental Health, Student Support and Services, Self-Awareness, Diversity Equity and Inclusion Initiatives, Cultural Responsiveness
★ 4.8 (18) · Beginner · Course · 1 - 4 Weeks

Edureka
Skills you'll gain: Dashboard Creation, Spreadsheet Software, Microsoft Excel
★ 4.6 (174) · Intermediate · Course · 1 - 3 Months

Michigan State University
Skills you'll gain: Game Design, Peer Review, Storytelling, Video Game Development, Writing and Editing, Writing, Content Creation, Creative Thinking, Brainstorming, Constructive Feedback, Visual Storytelling
★ 4.4 (66) · Beginner · Course · 1 - 3 Months

Technical University of Munich (TUM)
Skills you'll gain: Model Based Systems Engineering, Digital Communications, Control Systems, Vibrations, Structural Analysis, Digital Transformation, Digital Analysis, Communication Systems, Mathematical Modeling, Engineering Design Process, Simulation and Simulation Software, Collaborative Software, Technology Strategies, Model Optimization, Conceptual Design
★ 4.7 (210) · Intermediate · Course · 1 - 3 Months

Logical Operations
Skills you'll gain: Customer Service, Greeting Customers, Customer Inquiries, Workflow Management, Sales Strategy, Selling Techniques, Client Services, Customer experience strategy (CX), General Sales Practices, Customer Support, Customer and Client Support, Client Support, Customer Advocacy, Customer experience improvement, Interpersonal Communications, Leadership, Sales Support, Verbal Communication Skills, Customer Communications Management, Communication
Mixed · Course · 1 - 3 Months

Starweaver
Skills you'll gain: Business Process Automation, Automation, Workflow Management, Business Process, Digital Transformation, Process Optimization, Business Operations, IT Automation, Business Software, Process Mapping, Business Technologies, Process Improvement and Optimization, Operational Efficiency, Compliance Management, Program Implementation
★ 4.3 (27) · Beginner · Course · 1 - 4 Weeks

University at Buffalo
Skills you'll gain: Data Storytelling, Statistical Process Controls, Data Analysis Software, Data Presentation, Data Visualization Software, Data-Driven Decision-Making, Business Analytics, Tableau Software, Data Analysis, Process Capability, Minitab, Data Cleansing, Statistical Analysis, Data Quality, Process Analysis, Business Planning, Variance Analysis, Action Oriented
★ 4.7 (172) · Beginner · Course · 1 - 4 Weeks

Cisco Learning and Certifications
Skills you'll gain: IT Automation, Software-Defined Networking, Network Engineering, Scripting, Application Programming Interface (API), Data Modeling, General Networking, Network Planning And Design, Automation, Network Administration, Linux Commands, Python Programming, Program Development
★ 4.6 (91) · Intermediate · Course · 1 - 4 Weeks

University of Colorado Boulder
Skills you'll gain: Persistence, Personal Development, Resilience, Habit Formation, Decision Making, Self-Awareness, Problem Solving, Emotional Intelligence, Stress Management, Leadership, Neurology, Human Learning, Learning Theory, Psychology, Anatomy, Business, Physiology
★ 4.7 (82) · Beginner · Course · 1 - 3 Months
Illinois Tech
Skills you'll gain: Linux, Cloud-Native Computing, Network Security, Linux Administration, Cloud Computing, Amazon Web Services, Infrastructure as Code (IaC), Cloud Computing Architecture, Network Troubleshooting, Operating System Administration, Cloud Platforms, Cloud Storage, Linux Commands, Cloud Technologies, Software-Defined Networking, User Accounts, Network Engineering, Network Monitoring, Cloud Services, Data Infrastructure
★ 4.6 (81) · Beginner · Specialization · 3 - 6 Months