IT support courses can help you learn troubleshooting techniques, network configuration, customer service skills, and system administration basics. You can build expertise in software installation, hardware maintenance, and cybersecurity practices. Many courses introduce tools like ticketing systems, remote desktop applications, and network monitoring software, showing how these skills are applied in real-world IT environments.
University of Virginia
Skills you'll gain: Resource Management, Resourcefulness, Entrepreneurship, Dealing With Ambiguity, Creative Problem-Solving, Innovation, Problem Solving, Strategic Thinking, Adaptability, New Business Development, Risk Management, Relationship Building, Collaboration, Persuasive Communication
Beginner · Course · 1 - 4 Weeks

Skills you'll gain: Blockchain, Transportation, Supply Chain, and Logistics, Supply Chain, Supply Chain Management, Supply Chain Systems, Business Transformation, Emerging Technologies, Logistics Management, Internet Of Things, Business Process Automation, Digital Transformation, Asset Management
Beginner · Course · 1 - 3 Months

Arizona State University
Skills you'll gain: Human Factors, Human Factors Engineering, Accident Prevention, Hazard Analysis, Human Machine Interfaces, Usability, Design Reviews, Systems Thinking
Intermediate · Course · 1 - 3 Months

University of Toronto
Skills you'll gain: Corporate Sustainability, Environmental Social And Corporate Governance (ESG), Business Ethics, Stakeholder Management, Corporate Strategy, Business Transformation, Governance, Business Leadership, Sustainable Business, Social Impact, Innovation, Stakeholder Analysis, Leadership
Beginner · Course · 1 - 4 Weeks

University of Virginia Darden School Foundation
Skills you'll gain: Design Thinking, Customer experience strategy (CX), Marketing Management, Marketing Strategy and Techniques, Customer Relationship Management, Data Ethics, AI Enablement, Business Strategy, Change Management, Responsible AI, Generative AI, Information Privacy, Business Ethics
Beginner · Course · 1 - 4 Weeks

Microsoft
Skills you'll gain: Microsoft Copilot, Generative AI, Power BI, Data Visualization, Microsoft Power Platform, Data Presentation, Interactive Data Visualization, Data Storytelling, Data Analysis Expressions (DAX), Business Intelligence, Prompt Engineering, Data Manipulation, Data Analysis
Intermediate · Course · 1 - 4 Weeks

Skills you'll gain: Network Troubleshooting, Virtual Local Area Network (VLAN), Computer Displays, Peripheral Devices, TCP/IP, Local Area Networks, Dynamic Host Configuration Protocol (DHCP), General Networking, USB, Wireless Networks, Computer Networking, Network Routers, Network Infrastructure, Hardware Troubleshooting, Network Switches, Network Protocols, Computer Hardware
Beginner · Course · 1 - 3 Months

LearnKartS
Skills you'll gain: Overcoming Obstacles, Stress Management, Scheduling
Beginner · Course · 1 - 4 Weeks

Skills you'll gain: Splunk, Data Modeling, Role-Based Access Control (RBAC), System Monitoring, Incident Response, Computer Security Incident Management, User Accounts, Security Information and Event Management (SIEM), Authorization (Computing), Machine Learning, Event Monitoring, Systems Administration, Performance Tuning, Data Visualization, Threat Detection, Anomaly Detection, Continuous Monitoring, Correlation Analysis, Data Analysis, Authentications
Advanced · Course · 1 - 4 Weeks

Skills you'll gain: Bayesian Statistics, Databricks, Sampling (Statistics), Statistical Modeling, Probability, Applied Machine Learning, Jupyter, Regression Analysis, Statistical Programming, Predictive Modeling, Model Evaluation, Probability Distribution, Data Science, Logistic Regression, Markov Model, Statistics, Statistical Inference, Statistical Methods, Simulations, Python Programming
Beginner · Specialization · 1 - 3 Months

Fundação Instituto de Administração
Skills you'll gain: Systems Thinking, Surveys, Innovation, Simulations, Forecasting, Contingency Planning, Strategic Thinking, Simulation and Simulation Software, Process Flow Diagrams, Project Design, Systems Analysis, Corporate Strategy, Strategic Decision-Making, Business Planning, Complex Problem Solving, Business Strategy, Organizational Strategy, Analysis, Diagram Design, Verbal Communication Skills
Intermediate · Specialization · 3 - 6 Months

DeepLearning.AI
Skills you'll gain: Retrieval-Augmented Generation, LangChain, AI Orchestration, Database Development, SQL, LLM Application, Query Languages, OpenAI API, Microsoft Azure, Tool Calling, OpenAI, Natural Language Processing
Beginner · Project · Less Than 2 Hours