IT support courses can help you learn troubleshooting techniques, network configuration, customer service skills, and system administration basics. You can build expertise in software installation, hardware maintenance, and cybersecurity practices. Many courses introduce tools like ticketing systems, remote desktop applications, and network monitoring software, showing how these skills are applied in real-world IT environments.

Google Cloud
Skills you'll gain: Google Workspace, Technical Communication, Technical Support, Gmail, Issue Tracking, Technical Support and Services, Problem Management, Email Security, Systems Administration, File Management, Data Sharing, Data Access, Cloud Storage
Beginner · Course · 1 - 4 Weeks

Skills you'll gain: Data Storytelling, Data Ethics, Data Analysis, Data-Driven Decision-Making, Analytics, Workflow Management, Data Science, Advanced Analytics, Analytical Skills, Business Solutions, Technical Communication, Process Design, Project Management, Communication, Stakeholder Communications, Machine Learning
★ 4.7 (3.9K) · Advanced · Course · 1 - 3 Months

Skills you'll gain: User Story, Cloud Deployment, CI/CD, Open Web Application Security Project (OWASP), Continuous Integration, Istio, Test Driven Development (TDD), Application Deployment, Devops Tools, Gherkin (Scripting Language), Kubernetes, Jenkins, Agile Software Development, Scrum (Software Development), Test Tools, DevOps, Secure Coding, Grafana, System Monitoring, Agile Methodology
★ 4.7 (8.1K) · Intermediate · Professional Certificate · 3 - 6 Months

The University of Edinburgh
Skills you'll gain: Liberal Arts, Political Sciences, Research, Psychology, Social Studies, Scientific Methods, Science and Research, Research Methodologies, Ethical Standards And Conduct
★ 4.7 (9.7K) · Mixed · Course · 3 - 6 Months
University of Illinois Urbana-Champaign
Skills you'll gain: Data Storytelling, Revenue Recognition, Data Presentation, Data Visualization, Business Workflow Analysis, Accrual Accounting, Financial Statements, Accruals, Storytelling, Cash Flows, Accounting, Financial Statement Analysis, Business Analytics, Financial Accounting, Business Analysis, Big Data, Asset Management, Analytics, Data Analysis, Intellectual Property
★ 4.7 (6.4K) · Intermediate · Specialization · 3 - 6 Months

LearnQuest
Skills you'll gain: Network Troubleshooting, Scenario Testing, Desktop Support, Hardware Troubleshooting, Help Desk Support, Information Technology, Technical Support, Network Infrastructure, Cloud Computing, Simulations, System Support, General Networking, Cloud Services, Computer Hardware, Network Security, Operating Systems
★ 3.3 (109) · Beginner · Course · 1 - 3 Months

Skills you'll gain: Prompt Engineering, Prompt Patterns, ChatGPT, Generative AI
★ 4.7 (8K) · Beginner · Course · 1 - 4 Weeks

Skills you'll gain: Dashboard Creation, Security Controls, Technical Documentation, Collaboration, Dashboard, Collaborative Software, Report Writing, Sprint Retrospectives, Team Building, Multi-Factor Authentication, Document Management, Workflow Management, Performance Testing, Taking Meeting Minutes, Content Management, IT Automation, Cross-Functional Collaboration, Performance Stress Testing, System Configuration, Content Creation
Intermediate · Specialization · 3 - 6 Months

Johns Hopkins University
Skills you'll gain: Bioinformatics, Unix Commands, grep, Biostatistics, R (Software), Exploratory Data Analysis, Statistical Analysis, Unix Shell, Unix, Data Science, Data Management, Statistical Methods, Information Management, Command-Line Interface, Statistical Hypothesis Testing, Data Structures, Big Data, Molecular Biology, R Programming, Python Programming
★ 4.5 (6.8K) · Intermediate · Specialization · 3 - 6 Months

DeepLearning.AI
Skills you'll gain: Unsupervised Learning, Machine Learning Methods, Applied Machine Learning, Responsible AI, Data Ethics, Machine Learning, Machine Learning Algorithms, Supervised Learning, Artificial Intelligence, Reinforcement Learning, AI Personalization, Artificial Neural Networks, Deep Learning, Anomaly Detection, Model Optimization, Dimensionality Reduction
★ 4.9 (5.6K) · Beginner · Course · 1 - 4 Weeks
Skills you'll gain: Debugging, Python Programming, Cybersecurity, Scripting, Programming Principles, File I/O, IT Automation, Scripting Languages, Data Import/Export, Algorithms, Automation, Computer Programming, Maintainability, Data Structures
★ 4.8 (3.6K) · Beginner · Course · 1 - 4 Weeks

University of Pennsylvania
Skills you'll gain: Data-Driven Marketing, Customer Analysis, Data-Driven Decision-Making, Descriptive Analytics, Marketing Analytics, Predictive Analytics, Customer Insights, Advanced Analytics, Business Analytics, Analytics, Predictive Modeling, Customer Data Management, Consumer Behaviour, Data Collection, Model Optimization, Revenue Management, Regression Analysis, Business Marketing, Correlation Analysis
★ 4.6 (12K) · Mixed · Course · 1 - 3 Months