IT support courses can help you learn troubleshooting techniques, network configuration, customer service skills, and system administration basics. You can build expertise in software installation, hardware maintenance, and cybersecurity practices. Many courses introduce tools like ticketing systems, remote desktop applications, and network monitoring software, showing how these skills are applied in real-world IT environments.

Birla Institute of Technology & Science, Pilani
Skills you'll gain: Algorithms, Data Management, Computational Thinking, Memory Management, C and C++, Software Design, Problem Solving, Complex Problem Solving
Build toward a degree
Mixed · Course · 1 - 3 Months

Skills you'll gain: Sales Pipelines, Closing (Sales), Customer Retention, Sales Process, Lead Generation, Sales Strategy, Customer Relationship Management (CRM) Software, Sales, Sales Management, Customer Relationship Building, Customer Engagement
Beginner · Course · 1 - 4 Weeks

Skills you'll gain: Team Building, Collaborative Software, Canva (Software), Team Management, Design, User Accounts, Design Software, Content Creation, Marketing
Intermediate · Guided Project · Less Than 2 Hours

Skills you'll gain: Hardening, Performance Tuning, Systems Analysis, Virtual Environment, Virtualization and Virtual Machines, Operating System Administration, Memory Management, End User Training and Support, Help Desk Support, Debugging, Service Management, User Accounts, OS Process Management, Scripting, Record Keeping, Cloud Deployment
Beginner · Specialization · 1 - 3 Months

Arizona State University
Skills you'll gain: Tenacity, Growth Mindedness, Smart Goals, Resilience, Goal Setting, Overcoming Obstacles, Personal Development, Persistence, Empowerment, Adaptability, Lifelong Learning, Mindfulness, Professional Development, Planning
Mixed · Course · 1 - 3 Months

Goodwill Industries International
Skills you'll gain: digital literacy, Cultural Responsiveness, Training Programs, Educational Materials, Intercultural Competence, Relationship Building, Active Listening, Cultural Diversity, Digital Transformation, Computer Literacy, Workforce Development, Community Development, Community Outreach, Research, Workplace inclusivity, Rapport Building, Curriculum Planning, Needs Assessment, Digital Communications, Computer Security Awareness Training
Beginner · Specialization · 1 - 3 Months

Microsoft
Skills you'll gain: Microsoft Azure, Application Security, Cloud Security, IT Security Architecture, Infrastructure Security, Kubernetes, Network Security, Security Engineering, Security Controls, Firewall, Endpoint Security, Identity and Access Management, Security Strategy, Cyber Security Strategy, Infrastructure As A Service (IaaS), Authorization (Computing), Role-Based Access Control (RBAC), Cloud Services, Network Administration, Virtual Machines
Intermediate · Course · 1 - 4 Weeks

Skills you'll gain: Microsoft Copilot, Data Ethics, Law, Regulation, and Compliance, Responsible AI, Data Governance, Regulatory Compliance, Compliance Management, General Data Protection Regulation (GDPR), AI literacy, Information Privacy, Prompt Engineering, Regulatory Requirements, Ethical Standards And Conduct, Intellectual Property, Generative AI, Critical Thinking
Beginner · Course · 1 - 4 Weeks

Skills you'll gain: Ansible, Package and Software Management, YAML, Configuration Management, System Configuration, Linux Administration, Unix, IT Automation, Automation, Web Applications, Unix Shell, Code Reusability, File Management, Cloud Infrastructure, DevOps, User Accounts
Beginner · Course · 1 - 4 Weeks

Coursera
Skills you'll gain: Cryptography, Encryption, Python Programming, Data Security
Intermediate · Guided Project · Less Than 2 Hours

Emory University
Skills you'll gain: Rmarkdown, Collaborative Software, Technical Documentation, Document Management, Technical Writing, Data Sharing, R (Software), Technical Communication
Beginner · Course · 1 - 3 Months

Logical Operations
Skills you'll gain: Power BI, Data Analysis Expressions (DAX), Dashboard Creation, Business Reporting, Data Transformation, Business Intelligence, Data Visualization Software, Business Intelligence Software, Dashboard, Data Analysis, Microsoft Excel, Data Visualization, Data Cleansing, Data Modeling, Data Analysis Software, Microsoft PowerPoint, Microsoft 365, Microsoft Office, Collaboration, Data Import/Export
Intermediate · Specialization · 3 - 6 Months