IT support courses can help you learn troubleshooting techniques, network configuration, customer service skills, and system administration basics. You can build expertise in software installation, hardware maintenance, and cybersecurity practices. Many courses introduce tools like ticketing systems, remote desktop applications, and network monitoring software, showing how these skills are applied in real-world IT environments.

Coursera
Skills you'll gain: General Data Protection Regulation (GDPR), Information Privacy, Compliance Auditing, Authorization (Computing), Stakeholder Communications, Data Governance, Identity and Access Management, Governance Risk Management and Compliance, Compliance Management, Data Access, Risk Analysis, Risk Management, IT Management, Team Management, Authentications, Accountability Frameworks, Decision Making, Cybersecurity
Intermediate · Course · 1 - 4 Weeks

University of Pennsylvania
Skills you'll gain: Sociology, Social Sciences, Social Impact, Culture, Social Justice, Social Studies, Social Determinants Of Health, Public Policies, Behavioral Economics, Surveys, Program Evaluation, Qualitative Research, Data Collection, Research
Beginner · Course · 1 - 4 Weeks

Coursera
Skills you'll gain: Project Schedules, Application Programming Interface (API), IT Automation, Scheduling, Scripting, Sprint Planning, Project Management Software, Performance Metric, Automation, Restful API, Scripting Languages, Operational Efficiency, Business Metrics, Performance Measurement, Process Improvement
Beginner · Course · 1 - 4 Weeks

Universiteit Leiden
Skills you'll gain: Language Learning, Language Interpretation, Translation, and Studies, Language Disorders, Anthropology, Multilingualism, English Language, Communication Disorders, Cultural Diversity, Oral Comprehension, Vocabulary, Grammar, Social Sciences, Sociology
Beginner · Course · 1 - 3 Months

University of Colorado Boulder
Skills you'll gain: Field-Programmable Gate Array (FPGA), Hardware Design, Laboratory Experience, Laboratory Reports, Application Specific Integrated Circuits, System Design and Implementation, Embedded Software, Embedded Systems, Electronic Hardware, Electronics Engineering, Electronic Systems, Electrical and Computer Engineering, Eclipse (Software), Test Case, Laboratory Testing, Test Script Development, Verification And Validation, Microarchitecture, Computer Architecture, Software Development
Build toward a degree
Intermediate · Specialization · 3 - 6 Months

The University of Sydney
Skills you'll gain: Mental Health, Community Mental Health Services, Resilience, Psychiatry, Mental Health Diseases and Disorders, Positivity, Mental Health Therapies, Stress Management, Behavioral Health, Optimism, Rehabilitation, Psychotherapy, Cultural Responsiveness, Psychology, Creativity, Personal Development, Mindfulness, Relationship Building, Exercise Therapy
Mixed · Course · 1 - 3 Months

Skills you'll gain: File I/O, Data Import/Export, IT Automation, DevOps, Scripting, Python Programming, Debugging, Context Management, Configuration Management, File Management
Intermediate · Course · 1 - 4 Weeks

University of Minnesota
Skills you'll gain: Workforce Planning, Employee Onboarding, Recruitment, Recruitment Strategies, Human Resources Management and Planning, Job Analysis, Talent Acquisition, Human Resources, Human Resource Strategy, Employee Engagement, New Hire Orientations, People Analytics, Talent Sourcing, Interviewing Skills, Diversity and Inclusion
Mixed · Course · 1 - 4 Weeks

Kennesaw State University
Skills you'll gain: Statistical Process Controls, Statistical Hypothesis Testing, Process Capability, Team Management, Team Performance Management, Quality Improvement, Root Cause Analysis, Six Sigma Methodology, Lean Six Sigma, Lean Methodologies, Team Building, Exploratory Data Analysis, Process Improvement, Quality Control, Probability & Statistics, Probability Distribution, Process Improvement and Optimization, Statistical Methods, Process Analysis, Data Literacy
Intermediate · Specialization · 3 - 6 Months

Vanderbilt University
Skills you'll gain: Generative AI Agents, Agentic Workflows, AI Workflows, Workflow Management, AI Enablement, Agentic systems, Artificial Intelligence, Business Process Automation, Email Automation, Generative AI, AI literacy, Automation, Prompt Engineering, Decision Intelligence, Tool Calling, Emerging Technologies
Beginner · Course · 1 - 4 Weeks

Northwestern University
Skills you'll gain: Social Media, Social Media Marketing, Target Audience, Social Media Strategy, Digital Transformation, Professional Networking, Social Media Analytics, Marketing Strategies, Social Network Analysis, Community Development
Mixed · Course · 1 - 4 Weeks

University of Minnesota
Skills you'll gain: Drug Interaction, Meditation & Breathwork, Patient Education And Counseling, Mindfulness, Patient Referral, Pharmacology, Treatment Planning, Health Care Procedure and Regulation, Pain Management, Contraindication, Manual Therapy, Patient Safety, Health Assessment, Patient Education and Support, Clinical Practices, Nursing Practices, Patient Evaluation, Pharmacotherapy, Nurse Education, Patient-centered Care
Beginner · Specialization · 3 - 6 Months