IT support courses can help you learn troubleshooting techniques, network configuration, customer service skills, and system administration basics. You can build expertise in software installation, hardware maintenance, and cybersecurity practices. Many courses introduce tools like ticketing systems, remote desktop applications, and network monitoring software, showing how these skills are applied in real-world IT environments.

Universitat Politècnica de València
Skills you'll gain: Education Software and Technology, Collaborative Software, Digital pedagogy, Education and Training, Google Workspace, Internet Of Things, Sustainable Development, digital literacy, Emerging Technologies, Environmental Issue, Technology Solutions, Data Management
Beginner · Course · 1 - 4 Weeks

Yale University
Skills you'll gain: Statistical Methods, Data Literacy, Statistics, Descriptive Statistics, Medical Science and Research, Research Design, Scientific Methods, Research, Science and Research, Analysis, Clinical Research, Biostatistics, Research Methodologies, Risk Analysis, Medical Terminology, Fraud detection
Beginner · Course · 1 - 3 Months

Coursera
Skills you'll gain: Performance Testing, Performance Stress Testing, Information Architecture, System Configuration, Content Management Systems, Performance Tuning, Verification And Validation, Technical Documentation, Collaborative Software, Content Management, User Interface (UI), UI Components, Document Management, Usability, Version Control, Scalability, Data Management
Intermediate · Course · 1 - 3 Months

Skills you'll gain: DevOps, Agile Methodology, Cloud-Native Computing, Devops Tools, Continuous Integration, CI/CD, Test Driven Development (TDD), Agile Software Development, Scrum (Software Development), Continuous Deployment, Software Development Methodologies, Behavior-Driven Development, Cloud Computing Architecture, Continuous Delivery, Performance Metric, Team Performance Management, Accountability, Culture Transformation, Microservices, Organizational Development
Beginner · Course · 1 - 3 Months
University of London
Skills you'll gain: Model Training, Applied Machine Learning, Feature Engineering, Machine Learning Software, Machine Learning, Machine Learning Methods, Artificial Intelligence, Statistical Machine Learning, Model Evaluation, Machine Learning Algorithms, AI literacy, Test Data, Data Collection, Classification Algorithms
Build toward a degree
Beginner · Course · 1 - 4 Weeks

University of Toronto
Skills you'll gain: Computer Vision, Convolutional Neural Networks, Image Analysis, Control Systems, Robotics, Deep Learning, Simulation and Simulation Software, Software Architecture, Simulations, Safety Assurance, Global Positioning Systems, Hardware Architecture, Systems Architecture, Network Routing, Graph Theory, Estimation, Algorithms, Model Training, Mathematical Modeling, Linear Algebra
Advanced · Specialization · 3 - 6 Months

Emory University
Skills you'll gain: Pharmacology, Substance Abuse, Substance Abuse Counseling, Pharmacotherapy, Mental and Behavioral Health, Pharmaceuticals, Drug Interaction, Psychiatry, Social Sciences, Neurology, Vulnerability, Pre-Clinical Development, Health Policy, Laboratory Research, Mental Health Diseases and Disorders, Public Health, Treatment Planning
Beginner · Course · 1 - 3 Months

Vanderbilt University
Skills you'll gain: Prompt Patterns, AI powered creativity, Business Correspondence, Risking, Leadership Development, AI literacy, Writing, Business Leadership, Proposal Writing, Thought Leadership, Brainstorming, Proposal Development, Human Resource Strategy, Staff Management, AI Integrations
Beginner · Specialization · 1 - 3 Months

Skills you'll gain: Google Workspace, Email Security, User Accounts, Gmail, User Provisioning, Data Management, Collaborative Software, Endpoint Security, Group Policy, Data Sharing, Compliance Management, Information Management, Cloud Management, Data Strategy, Productivity Software, Systems Administration, Data Migration, Document Management, Cloud Security, File Management
Intermediate · Specialization · 1 - 3 Months

Salesforce
Skills you'll gain: Sales Process, Sales, Salesforce, Customer Relationship Management (CRM) Software, Sales Operations, Customer Relationship Management, General Sales Practices, B2B Sales, Data Management, Customer Data Management, Databases, Data Cleansing, Business-To-Consumer
Beginner · Course · 1 - 4 Weeks
Starweaver
Skills you'll gain: Incident Management, Disaster Recovery, Site Reliability Engineering, Incident Response, Solution Architecture, Systems Architecture, System Monitoring, Business Continuity, Distributed Computing, Software Architecture, Systems Design, System Design and Implementation, Continuous Monitoring, Network Monitoring, Risk Management Framework, Load Balancing, Software Design Patterns, System Implementation, Service Level, High Voltage
Intermediate · Course · 1 - 4 Weeks

Rice University
Skills you'll gain: Growth Mindedness, Stress Management, Resilience, Mindfulness, Resourcefulness, Personal Development, Active Listening, Compassion, Meditation & Breathwork, Self-Awareness, Overcoming Obstacles, Mental Health, Mental Concentration, Communication, Personal Care, Emotional Intelligence, Social Impact, Relationship Building, Behavioral Health, Cognitive flexibility
Beginner · Specialization · 3 - 6 Months