• For Individuals
  • For Businesses
  • For Universities
  • For Governments
Degrees
​
Log In
Join for Free
  • Browse
  • Knowledge Management

Knowledge Management Courses

Knowledge Management courses can help you learn effective information sharing, organizational learning principles, and strategies for knowledge retention. You can build skills in creating knowledge repositories, facilitating collaboration, and implementing best practices for knowledge transfer. Many courses introduce tools like content management systems, collaborative platforms, and data analytics software, which support the application of these skills in real-world settings, enhancing decision-making and innovation within organizations.

Popular Knowledge Management Courses and Certifications


  • S

    Starweaver

    Cross Functional Collaboration

    Skills you'll gain: Constructive Feedback, Team Collaboration, Supervision, Team Management, Critical Thinking and Problem Solving, Internal Communications, Analytical Skills, Communication Strategies

    4.7
    Rating, 4.7 out of 5 stars
    ·
    124 reviews

    Intermediate · Course · 1 - 4 Weeks

  • D

    Duke University

    Introduction to Retrieval Augmented Generation (RAG)

    Skills you'll gain: Retrieval-Augmented Generation, Vector Databases, Embeddings, OpenAI API, Data Import/Export, Pandas (Python Package), Generative AI, Application Programming Interface (API), Large Language Modeling, Data Processing, Data Management, Python Programming, Machine Learning

    4.4
    Rating, 4.4 out of 5 stars
    ·
    51 reviews

    Intermediate · Guided Project · Less Than 2 Hours

  • C

    Coursera

    Asana for Beginners: Track project progress

    Skills you'll gain: Kanban Principles, Project Management, Collaborative Software, Operations Management

    4.4
    Rating, 4.4 out of 5 stars
    ·
    11 reviews

    Beginner · Guided Project · Less Than 2 Hours

  • U

    University of Illinois Urbana-Champaign

    Understanding Food Regulations & Food Labeling

    Skills you'll gain: Good Manufacturing Practices, Nutrition and Diet, Nutrition Education, Safety Standards, Quality Assurance, Scientific Methods

    4.3
    Rating, 4.3 out of 5 stars
    ·
    19 reviews

    Intermediate · Course · 1 - 4 Weeks

  • E

    ESSEC Business School

    Entreprise et changement climatique

    Skills you'll gain: Climate Change Programs, Climate Change Mitigation, Corporate Sustainability, Sustainable Business, Environmental Issue, Business Transformation, Business Ethics, Sustainable Development, Climate Change Adaptation, Education and Training, Corporate Strategy, Business Strategies, Business Modeling, Environment and Resource Management, Economics, Finance, Policy Analysis, Case Studies

    4.6
    Rating, 4.6 out of 5 stars
    ·
    106 reviews

    Beginner · Course · 1 - 4 Weeks

  • I

    Institute for the Future

    Life After COVID-19: Get Ready for our Post-Pandemic Future

    Skills you'll gain: Community Organizing, Contingency Planning, Organizational Leadership, Visionary, Crisis Management, Forecasting, Resilience, Risk Management, Climate Change Adaptation, Risk Analysis, Organizational Change, Proactivity, Culture Transformation, Adaptability, Systems Thinking, Social Impact, Dealing With Ambiguity, Action Oriented, Social Determinants Of Health, Strategic Thinking

    4.8
    Rating, 4.8 out of 5 stars
    ·
    55 reviews

    Beginner · Course · 1 - 4 Weeks

  • C

    Coursera

    Make a Table of Contents, Footnotes, and more with Word

    Skills you'll gain: Microsoft Office, Document Management, Collaborative Software

    4.3
    Rating, 4.3 out of 5 stars
    ·
    29 reviews

    Beginner · Guided Project · Less Than 2 Hours

  • P

    Packt

    Mastering Customer Success

    Skills you'll gain: Customer Success Management, Crisis Management, Customer Relationship Building, Customer Retention, Customer Relationship Management (CRM) Software, Customer Engagement, Customer Relationship Management, Customer Data Management, Account Strategy, Customer experience improvement, Performance Metric, Business Metrics, Key Performance Indicators (KPIs), Account Management, Stakeholder Engagement, Product Knowledge, Customer Insights, Incident Management, Business Management, Stakeholder Management

    Beginner · Course · 1 - 3 Months

  • U

    University of Illinois Urbana-Champaign

    Leadership

    Skills you'll gain: Leadership and Management, Decision Making, Ethical Standards And Conduct, Business Ethics, Emotional Intelligence, Organizational Leadership, Empathy & Emotional Intelligence, Recognizing Others, Leadership, Trustworthiness, Leadership Development, Waterfall Methodology, Initiative and Leadership, Motivational Skills, Team Motivation, Decisiveness, Strategic Decision-Making, Project Management Life Cycle, Self-Motivation, People Development

    4.2
    Rating, 4.2 out of 5 stars
    ·
    26 reviews

    Beginner · Course · 1 - 4 Weeks

  • B

    Blue Prism

    Blue Prism Foundation Training

    Skills you'll gain: Robotic Process Automation, Business Objects Framework, Business Process Automation, Process Flow Diagrams, Automation, Process Design, Workflow Management, Process Management, Process Modeling, Process Development, Business Process, Process Validation, Release Management, Data Analysis

    4.6
    Rating, 4.6 out of 5 stars
    ·
    38 reviews

    Beginner · Course · 1 - 3 Months

  • F

    Fundação Instituto de Administração

    Introdução aos Sistemas de Informação para Negócios

    Skills you'll gain: Digital Transformation, IT Service Management, Information Technology Infrastructure Library, Service Management, Interoperability, Business Transformation, Data Strategy, DevOps, Information Systems Security, Cybersecurity, Cyber Attacks, Systems Integration, Innovation, Service Design, Technology Strategies, Information Technology Operations, Social Media, E-Commerce, Social Media Management, Organizational Development

    4.7
    Rating, 4.7 out of 5 stars
    ·
    78 reviews

    Beginner · Specialization · 3 - 6 Months

  • F

    Fundação Instituto de Administração

    Gestão Estratégica de Recursos Humanos

    Skills you'll gain: Human Resources Management and Planning, Human Resource Strategy, Human Resources, People Management, Behavior Management, Organizational Strategy, Drive Engagement, Employee Engagement

    4.9
    Rating, 4.9 out of 5 stars
    ·
    37 reviews

    Beginner · Course · 1 - 4 Weeks

1…673674675…834

In summary, here are 10 of our most popular knowledge management courses

  • Cross Functional Collaboration : Starweaver
  • Introduction to Retrieval Augmented Generation (RAG): Duke University
  • Asana for Beginners: Track project progress: Coursera
  • Understanding Food Regulations & Food Labeling: University of Illinois Urbana-Champaign
  • Entreprise et changement climatique: ESSEC Business School
  • Life After COVID-19: Get Ready for our Post-Pandemic Future: Institute for the Future
  • Make a Table of Contents, Footnotes, and more with Word: Coursera
  • Mastering Customer Success: Packt
  • Leadership : University of Illinois Urbana-Champaign
  • Blue Prism Foundation Training: Blue Prism

Skills you can learn in Entrepreneurship

Innovation (38)
Modeling (25)
Business Model (18)
Plan (16)
Investment (15)
Market (economics) (15)
Product (12)
Planning (11)
Social Entrepreneurship (10)
Strategic Management (10)
Business Plan (9)
Business Strategy (6)

Other topics to explore

Arts and Humanities
338 courses
Business
1095 courses
Computer Science
668 courses
Data Science
425 courses
Information Technology
145 courses
Health
471 courses
Math and Logic
70 courses
Personal Development
137 courses
Physical Science and Engineering
413 courses
Social Sciences
401 courses
Language Learning
150 courses

Coursera Footer

Skills

  • Accounting
  • Artificial Intelligence (AI)
  • Cybersecurity
  • Data Analytics
  • Digital Marketing
  • Human Resources (HR)
  • Microsoft Excel
  • Project Management
  • Python
  • SQL

Professional Certificates

  • Google AI Certificate
  • Google Cybersecurity Certificate
  • Google Data Analytics Certificate
  • Google IT Support Certificate
  • Google Project Management Certificate
  • Google UX Design Certificate
  • IBM AI Engineering Certificate
  • IBM AI Product Manager Certificate
  • IBM Data Science Certificate
  • Intuit Academy Bookkeeping Certificate

Courses & Specializations

  • AI Essentials Specialization
  • AI For Business Specialization
  • AI For Everyone Course
  • AI in Healthcare Specialization
  • Deep Learning Specialization
  • Excel Skills for Business Specialization
  • Financial Markets Course
  • Machine Learning Specialization
  • Prompt Engineering for ChatGPT Course
  • Python for Everybody Specialization

Career Resources

  • Career Aptitude Test
  • CAPM Certification Requirements
  • CompTIA A+ Certification Requirements
  • CompTIA Security+ Certification Requirements
  • Essential IT Certifications
  • High-Income Skills to Learn
  • How to Learn Artificial Intelligence
  • PMP Certification Requirements
  • Popular Cybersecurity Certifications
  • Share your Coursera learning story

Coursera

  • About
  • What We Offer
  • Leadership
  • Careers
  • Catalog
  • Coursera Plus
  • Professional Certificates
  • MasterTrack® Certificates
  • Degrees
  • For Enterprise
  • For Government
  • For Campus
  • Become a Partner
  • Social Impact
  • Free Courses
  • Udemy

Community

  • Learners
  • Partners
  • Beta Testers
  • Blog
  • The Coursera Podcast
  • Tech Blog

More

  • Press
  • Investors
  • Terms
  • Privacy
  • Help
  • Accessibility
  • Contact
  • Articles
  • Directory
  • Affiliates
  • Modern Slavery Statement
  • Do Not Sell/Share
Learn Anywhere
Download on the App Store
Get it on Google Play
Logo of Certified B Corporation
© 2026 Coursera Inc. All rights reserved.
  • Coursera Facebook
  • Coursera Linkedin
  • Coursera Twitter
  • Coursera YouTube
  • Coursera Instagram
  • Coursera TikTok