Customer insights courses can help you learn techniques for gathering and analyzing consumer data, understanding buyer behavior, and developing effective marketing strategies. You can build skills in conducting surveys, interpreting qualitative feedback, and utilizing segmentation to target specific audiences. Many courses introduce tools like Google Analytics, CRM software, and data visualization platforms, that support transforming insights into actionable business strategies.
Rice University
Skills you'll gain: Portfolio Risk, Portfolio Management, Investment Management, Risk Modeling, Investments, Financial Market, Risk Management, Equities, Finance, Risk Appetite, Return On Investment, Risk Mitigation, Risk Analysis, Statistical Methods, Probability Distribution, Correlation Analysis, Decision Making
Mixed · Course · 1 - 3 Months

DeepLearning.AI
Skills you'll gain: Database Design, Database Development, LLM Application, Software Design Patterns, Databases, OpenAI API, Application Design, AI Integrations, Software Design, Software Architecture, AI Security, System Design and Implementation, Large Language Modeling, Object Oriented Design, Software Development, Query Languages, Secure Coding, Application Programming Interface (API), Performance Tuning
Beginner · Course · 1 - 4 Weeks

Liberty Mutual Insurance
Skills you'll gain: Insurance, Insurance Policies, Closing (Sales), Insurance Sales, Overcoming Objections, Sales Prospecting, Productivity, Prospecting and Qualification, Verbal Communication Skills, Workers Compensation, Storytelling, Risk Management, Customer Relationship Building, Customer Retention, Communication, Law, Regulation, and Compliance, Sales Presentation, Consultative Selling, Product Knowledge, Cyber Risk
Beginner · Professional Certificate · 3 - 6 Months

Copenhagen Business School
Skills you'll gain: Consumer Behaviour, Marketing Psychology, Market Research, Magnetic Resonance Imaging, Marketing, Sensory Systems Analysis, Neurology, Science and Research, Experimentation, Marketing Strategy and Techniques, Research Methodologies, Research Design, Data Collection, Analysis, Anatomy, Decision Making, Electrophysiology, Psychology
Beginner · Course · 1 - 3 Months

Macquarie University
Skills you'll gain: Business Strategy, Strategic Thinking, Customer Analysis, Organizational Strategy, Strategic Marketing, Growth Strategies, Corporate Strategy, Competitive Analysis, Business Planning, Market Analysis, Strategic Decision-Making, Market Opportunities, Value Propositions, Target Market, Organizational Effectiveness, Analysis, Innovation
Beginner · Course · 1 - 3 Months

Coursera
Skills you'll gain: Jira (Software), Sprint Planning, Backlogs, Scrum (Software Development), User Story, Agile Methodology, Agile Project Management, Plan Execution, Workflow Management, Run Chart, Project Planning, Project Management, Prioritization, Dependency Analysis
Beginner · Guided Project · Less Than 2 Hours

Skills you'll gain: AI Product Strategy, Google Gemini, Product Lifecycle Management, Generative AI, AI Enablement, Product Management, LLM Application, Customer experience improvement, Responsible AI, Data Ethics, AI Integrations, Ideation
Intermediate · Course · 1 - 4 Weeks

STARWEAVER
Skills you'll gain: Business Process Modeling, Process Modeling, Digital Transformation, Business Process Management, Business Process Improvement, Process Design, Business Process Automation, Process Analysis, AI Product Strategy, AI Enablement, Product Management, Market Opportunities, ChatGPT, Business Strategy, Customer Insights, Product Development, Innovation, Product Requirements, AI Personalization, Product Knowledge
Intermediate · Specialization · 1 - 4 Weeks

Keller Williams
Skills you'll gain: Lead Generation, Value Propositions, Sales Development, Prospecting and Qualification, Sales Process, Real Estate Sales, Sales Prospecting, Sales Management, Booking (Sales), Customer Acquisition Management, Brand Marketing, Sales Pipelines, Branding, Market Opportunities, Social Media Content, Property and Real Estate, Brand Strategy, Property Management, Customer Relationship Management, Communication
Beginner · Course · 1 - 3 Months

Skills you'll gain: Unsupervised Learning, Dimensionality Reduction, Scikit Learn (Machine Learning Library), Machine Learning Algorithms, Applied Machine Learning, Data Preprocessing, Text Mining, Machine Learning, Big Data, Model Evaluation, Performance Metric
Intermediate · Course · 1 - 3 Months

Universidad Nacional Autónoma de México
Skills you'll gain: Overcoming Objections, Closing (Sales), Negotiation, Active Listening, Customer Analysis, Communication, Interpersonal Communications, Persuasive Communication, Customer Insights, Interrigatories, Needs Assessment, Value Propositions, Recognizing Others
Mixed · Course · 1 - 3 Months

University of Michigan
Skills you'll gain: AI Integrations, AI Personalization, Generative AI, AI Product Strategy, Generative Model Architectures, AI Enablement, Data Integration, Customer experience strategy (CX), Strategic Thinking, Communication Planning, Innovation, Performance Analysis, Performance Measurement, Business Analysis, Project Risk Management, Project Performance, Solution Design, Business Strategies, Business Process Management, Decision Making
Beginner · Specialization · 1 - 3 Months