Customer Success courses can help you learn client relationship management, customer onboarding strategies, and effective communication techniques. You can build skills in analyzing customer feedback, creating success plans, and measuring customer satisfaction metrics. Many courses introduce tools like CRM software, customer journey mapping tools, and analytics platforms, showing how these resources support proactive engagement and retention strategies.

Rutgers the State University of New Jersey
Skills you'll gain: Demand Planning, Regression Analysis, Supply Chain Planning, Statistical Analysis, Forecasting, Statistical Modeling, Data Processing, Marketing Analytics, Predictive Analytics, Trend Analysis, Predictive Modeling, Time Series Analysis and Forecasting, Exploratory Data Analysis, Scatter Plots, Data Modeling, Model Evaluation, Excel Formulas, Data Storytelling, Data Visualization
★ 4.6 (305) · Beginner · Course · 1 - 4 Weeks

University of California, Davis
Skills you'll gain: Data Storytelling, Dashboard Creation, Data Presentation, Dashboard, Data Visualization, Interactive Data Visualization, Stakeholder Analysis, Tableau Software, Data Visualization Software, Requirements Analysis, Stakeholder Management, Data Cleansing, Stakeholder Engagement, Storyboarding, Data Quality, Data Preprocessing
★ 4.6 (1.1K) · Beginner · Course · 1 - 4 Weeks

Coursera
Skills you'll gain: HubSpot CRM, Customer Relationship Management (CRM) Software, Customer Relationship Management, Email Marketing, Customer Relationship Building, Dashboard, Customer experience improvement, Customer Data Management, Sales Development, Management Reporting, Integrated Marketing Communications, Sales Pipelines, Performance Reporting
★ 4.7 (86) · Beginner · Guided Project · Less Than 2 Hours

Skills you'll gain: SAS (Software), Data Manipulation, Data Transformation, Data Wrangling, Data Processing, Data Integration, Statistical Programming, Data Analysis, Code Reusability, Data Management, Data Presentation
★ 4.8 (944) · Intermediate · Course · 1 - 3 Months

Skills you'll gain: Ideation, Market Analysis, Market Dynamics, Feasibility Studies, Verification And Validation, Performance Testing, Customer Insights, Good Manufacturing Practices, Supply Management, Process Optimization, Quality Control
★ 4.8 (77) · Beginner · Course · 1 - 3 Months

University of Michigan
Skills you'll gain: Brand Strategy, Branding, Brand Awareness, Brand Management, Personal Attributes, Personal Development, Self-Awareness, Storytelling, Value Propositions, Concision, Creativity, Case Studies
★ 4.7 (170) · Beginner · Course · 1 - 4 Weeks

Skills you'll gain: Prioritization, Productivity, Strategic Prioritization, Productivity Software, Telecommuting, Scheduling, Workflow Management, Goal Setting
★ 4.7 (393) · Intermediate · Course · 1 - 4 Weeks

STARWEAVER
Skills you'll gain: Revenue Management, Hospitality Services, Capital Expenditure, Financial Statement Analysis, Advanced Analytics, Hospitality Management, Cost Control, Budget Management, Hospitality, Cost Management, Financial Statements, Hotel And Restaurant Management, Hospitality and Food Services, Capital Budgeting, Budgeting, Guest Relations, Hotel Operations, Financial Forecasting, Financial Management, Financial Planning
★ 4.6 (102) · Intermediate · Specialization · 3 - 6 Months
Emory University
Skills you'll gain: Customer Analysis, Statistical Analysis, Target Market, Marketing Analytics, Market Analysis, Customer Insights, Market Research, Data Analysis, Data Analysis Software, Strategic Marketing, Business Research, Correlation Analysis, Marketing, Marketing Strategies, Exploratory Data Analysis, Data-Driven Decision-Making, Branding, Marketing Strategy and Techniques, Consumer Behaviour, Model Evaluation
★ 4.5 (126) · Mixed · Course · 1 - 4 Weeks

Universidad de los Andes
Skills you'll gain: Sustainable Business, Market Opportunities, Marketing Planning, Strategic Marketing, Value Propositions, Environmental Issue, Marketing, Marketing Communications, Communication Planning, Marketing Management, Consumer Behaviour, Branding, Business Strategy, Market Analysis, Sustainable Development, Target Market, Marketing Strategy and Techniques, Product Strategy, Brand Management, Communication Strategies
★ 4.8 (2.2K) · Mixed · Course · 1 - 3 Months

Skills you'll gain: Lead Generation, Email Automation, No-Code Development, Google Sheets, Application Deployment, Real Time Data, Customer Communications Management
★ 4.5 (332) · Beginner · Guided Project · Less Than 2 Hours
University of Virginia
Skills you'll gain: Design Thinking, Innovation, User Research, Design Research, Human Centered Design, Project Scoping, Planning, Project Planning, Growth Mindedness, User Feedback, Strategic Thinking, Qualitative Research, Interviewing Skills, Customer Insights, Empathy
★ 4.7 (155) · Beginner · Course · 1 - 3 Months