Technical support courses can help you learn troubleshooting techniques, customer service skills, and network configuration. You can build expertise in diagnosing hardware and software issues, managing user accounts, and implementing security protocols. Many courses introduce tools like ticketing systems, remote desktop applications, and monitoring software, that support efficiently resolving technical problems and ensuring smooth operations in various environments.
Skills you'll gain: Network Troubleshooting, Information Systems Security, Systems Administration, Desktop Support, Computer Networking, OSI Models, Cloud Infrastructure, Routing Protocols, Package and Software Management, Operating System Administration, Network Security, Application Security, Cybersecurity, Help Desk Support, Software Installation, Network Protocols, Computer Hardware, Cloud Computing, Customer Service, Debugging
Beginner · Professional Certificate · 3 - 6 Months

Universidad Nacional Autónoma de México
Skills you'll gain: Learning Management Systems, Education Software and Technology, Organizational Skills, End User Training and Support, Interactive Design, Content Management, Quality Assurance, Digital Communications
Beginner · Course · 1 - 4 Weeks

Università di Napoli Federico II
Skills you'll gain: Market Liquidity, Financial Market, Portfolio Management, Securities Trading, Investments, Securities (Finance), Equities, Financial Trading, Capital Markets, Finance, Market Dynamics, Risk Analysis, Economics, Fixed Asset, Market Data, Risk Modeling, Derivatives, Technical Analysis, Asset Management, Risk Management
Intermediate · Specialization · 3 - 6 Months

University of Colorado Boulder
Skills you'll gain: Electric Power Systems, Electrical Power, Energy and Utilities, Basic Electrical Systems, Systems Of Measurement, Sustainable Technologies, Case Studies, Reliability, Market Dynamics, Emerging Technologies, Scalability, Systems Integration, Capacity Management
Beginner · Course · 1 - 3 Months

Skills you'll gain: Customer Insights, Digital Marketing, Digital Advertising, Customer Analysis, Marketing Strategies, Customer experience strategy (CX), Marketing, Online Advertising, Strategic Marketing, Marketing Planning, Content Marketing, Social Media Marketing, Marketing Channel, Email Marketing, Target Audience, Persona Development, Marketing Analytics, Brand Marketing, Goal Setting, Smart Goals
Beginner · Course · 1 - 4 Weeks

University of Illinois Urbana-Champaign
Skills you'll gain: Loss Prevention, Waste Minimization, Food Quality Assurance And Control, Supply Chain, Food and Beverage, Supply Chain Management, Production Process, Market Dynamics, Economics, Capacity Planning, Stakeholder Management, Analysis, Education and Training, Innovation
Beginner · Course · 1 - 3 Months

Coursera
Skills you'll gain: Collaborative Software, Google Workspace, Gmail, Telecommuting, File Management
Beginner · Guided Project · Less Than 2 Hours

Institute for the Future
Skills you'll gain: Forecasting, Visionary, Proactivity, Strategic Thinking, Trend Analysis, Market Trend, Storytelling, Creative Thinking, Adaptability, Critical Thinking, Creativity, Innovation
Beginner · Course · 1 - 4 Weeks

University of California San Diego
Skills you'll gain: Data Ethics, Interactive Learning, Big Data, Cybersecurity, Student Engagement, Pedagogy, Blockchain, Algorithms, Data Security, Teaching, Cryptography, Education and Training, Technical Communication, Education Software and Technology, Diversity Awareness, Digital Transformation, Diversity Equity and Inclusion Initiatives, Computer Science, Information Technology, Computational Thinking
Beginner · Specialization · 3 - 6 Months

Universidad de Chile
Skills you'll gain: Time Management, Learning Strategies, Student Support and Services, Organizational Skills, Emotional Intelligence, Lifelong Learning, Prioritization, Academic Advising, Personal Development, Stress Management, Self-Awareness, Adaptability
Beginner · Course · 1 - 3 Months

University of Colorado System
Skills you'll gain: Penetration Testing, Application Security, Vulnerability Scanning, Secure Coding, Exploitation techniques, Software Design Patterns, Vulnerability Assessments, Amazon Web Services, SQL, Amazon Elastic Compute Cloud, Operating Systems, C (Programming Language)
Intermediate · Course · 1 - 4 Weeks

Skills you'll gain: Solution Design, Project Scoping, Project Management, Technology Solutions, Project Implementation, Project Closure, Stakeholder Management, Technical Consulting, Stakeholder Analysis, Requirements Analysis, Customer Engagement, Test Planning, Benchmarking, Peer Review, Customer Analysis, Project Documentation, Gap Analysis, Needs Assessment, Business Requirements, Business Transformation
Beginner · Course · 1 - 3 Months