Technical support courses can help you learn troubleshooting techniques, customer service skills, and network configuration. You can build expertise in diagnosing hardware and software issues, managing user accounts, and implementing security protocols. Many courses introduce tools like ticketing systems, remote desktop applications, and monitoring software, that support efficiently resolving technical problems and ensuring smooth operations in various environments.

Skills you'll gain: ChatGPT, Data Analysis, OpenAI, Data-Driven Decision-Making, Generative AI, Content Creation, Prompt Engineering, Content Strategy, Artificial Intelligence, Business Intelligence, Customer Support, Customer experience improvement, Operational Efficiency, Customer Service, Automation
Intermediate · Course · 1 - 4 Weeks

University of California, Santa Cruz
Skills you'll gain: Systems Design, Model Based Systems Engineering, Mathematical Modeling, Simulations, Control Systems, Network Model, Embedded Systems, Systems Analysis, Technical Design, Computational Logic, Digital Communications
Intermediate · Course · 1 - 4 Weeks

Tel Aviv University
Skills you'll gain: Ancient History, World History, International Relations, Political Sciences, Timelines, Governance, Research Methodologies, Cultural Diversity
Mixed · Course · 1 - 3 Months

EIT Digital
Skills you'll gain: Data Strategy, Data-Driven Decision-Making, Big Data, Data Science, NoSQL, Data Modeling, Data Storage Technologies, Analytics, Business Analytics, Data Analysis, Data Ethics, Machine Learning, Unsupervised Learning, Regression Analysis, Classification And Regression Tree (CART), Supervised Learning, Artificial Intelligence and Machine Learning (AI/ML)
Beginner · Course · 1 - 4 Weeks

University of London
Skills you'll gain: Cryptography, Application Security, Cybersecurity, Encryption, Vulnerability Assessments, Key Management, Public Key Cryptography Standards (PKCS), Authentications, Mobile Security, Data Integrity
Build toward a degree
Beginner · Course · 1 - 4 Weeks

Salesforce
Skills you'll gain: Verbal Communication Skills, Interviewing Skills, Professional Development, Communication, Telecommuting, Storytelling, Sales Development, Presentations, Professional Networking, Branding, Personal Attributes, LinkedIn, Rapport Building, Non-Verbal Communication, Relationship Building, Adaptability, Empathy
Beginner · Course · 1 - 4 Weeks

Skills you'll gain: Information Systems Security, Cyber Security Policies, Data Ethics, Cyber Governance, Application Security, Cyber Risk, Computer Security, Security Testing, General Data Protection Regulation (GDPR)
Beginner · Course · 1 - 4 Weeks

L&T EduTech
Skills you'll gain: Design Reviews, Autodesk Revit, Building Information Modeling, Visualization (Computer Graphics), Augmented and Virtual Reality (AR/VR), Engineering Analysis, Architectural Engineering, Coordination, Autodesk, Structural Engineering, Construction Management, Construction, Technical Standard
Intermediate · Course · 1 - 3 Months
Skills you'll gain: File Systems, Operating Systems, OS Process Management, C (Programming Language), System Programming, Virtualization, Data Integrity, Debugging, Systems Design, Performance Tuning, Distributed Computing, Data Storage, Computer Systems, Command-Line Interface, Virtual Machines, Data Security, Computer Hardware, Scalability, Data Structures, Linux
Beginner · Specialization · 3 - 6 Months

Arizona State University
Skills you'll gain: Lesson Planning, Language Competency, English Language, Curriculum Planning, Instructional and Curriculum Design, Language Learning, Student Engagement, Learning Theory, Grammar, Vocabulary, Literacy
Mixed · Course · 1 - 3 Months

Fractal Analytics
Skills you'll gain: Prompt Engineering, Responsible AI, Generative AI, Data Ethics, Artificial Intelligence, Business Consulting, Leadership, AI Product Strategy, Consulting, Management Consulting, Technical Consulting, Customer Insights, Large Language Modeling, Artificial Intelligence and Machine Learning (AI/ML), Automation, Microsoft Copilot, Innovation, Problem Solving, Critical Thinking, Data Security
Beginner · Specialization · 1 - 3 Months

Skills you'll gain: Package and Software Management, User Accounts, Unix Commands, Unix, Bash (Scripting Language), Command-Line Interface, Kubernetes, Git (Version Control System), GitHub, OS Process Management, Firewall, Ubuntu, Docker (Software), Containerization, Network Monitoring, Unix Shell, File Systems, Shell Script, TCP/IP, Version Control
Beginner · Specialization · 3 - 6 Months