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Technical Support Courses

Technical support courses can help you learn troubleshooting techniques, customer service skills, and network configuration. You can build expertise in diagnosing hardware and software issues, managing user accounts, and implementing security protocols. Many courses introduce tools like ticketing systems, remote desktop applications, and monitoring software, that support efficiently resolving technical problems and ensuring smooth operations in various environments.


Popular Technical Support Courses and Certifications


  • C

    Coursera

    Analyze Apple's Stock and Financials with Bloomberg Terminal

    Skills you'll gain: Market Data, Financial Statement Analysis, Financial Data, Equities, Financial Analysis, Data Analysis, Accounting and Finance Software, Financial Modeling, Technical Analysis, Business Analysis, Real Time Data

    4.2
    Rating, 4.2 out of 5 stars
    ·
    39 reviews

    Intermediate · Guided Project · Less Than 2 Hours

  • Status: Free Trial
    Free Trial
    I

    IBM

    The AI Ladder: A Framework for Deploying AI in your Enterprise

    Skills you'll gain: Information Architecture, Strategic Decision-Making, Enterprise Architecture, Data Analysis, Business Strategy, Business Process Automation, Technology Strategies, Artificial Intelligence, Data Collection, Analytics, Leadership, Innovation, Data Management

    4.6
    Rating, 4.6 out of 5 stars
    ·
    416 reviews

    Beginner · Course · 1 - 4 Weeks

  • Status: Free Trial
    Free Trial
    D

    Dartmouth College

    C Programming: Getting Started - 1

    Skills you'll gain: C (Programming Language), Software Documentation, Programming Principles, Computer Programming, Embedded Software, Human Computer Interaction, Debugging, Development Environment, Engineering Calculations

    4.6
    Rating, 4.6 out of 5 stars
    ·
    262 reviews

    Beginner · Course · 1 - 3 Months

  • Status: Free Trial
    Free Trial
    U

    University of Colorado Boulder

    Project Planning and Execution

    Skills you'll gain: Supplier Management, Project Schedules, Project Closure, Milestones (Project Management), Scheduling, Engineering Management, Procurement, Quality Management, Project Planning, Risk Management, Risk Analysis, Budget Management, Cost Estimation, Risk Mitigation, Project Management, Quality Assurance, Timelines, Quality Control

    Build toward a degree

    4.8
    Rating, 4.8 out of 5 stars
    ·
    297 reviews

    Beginner · Course · 1 - 4 Weeks

  • Status: Free Trial
    Free Trial
    Q

    Queen Mary University of London

    Getting Started with Leadership

    Skills you'll gain: Stakeholder Management, Stakeholder Engagement, Time Management, Organizational Effectiveness, Organizational Leadership, Leadership and Management, Organizational Structure, Stakeholder Analysis, Business Leadership, Leadership, Leadership Development, Influencing

    4.6
    Rating, 4.6 out of 5 stars
    ·
    116 reviews

    Advanced · Course · 1 - 4 Weeks

  • G

    Google Cloud

    Google Cloud Customer Care Fundamentals - Español

    Skills you'll gain: Service Level, Product Support, Technical Communication, Google Cloud Platform, Help Desk Support, Technical Support, Issue Tracking, Personally Identifiable Information, Information Privacy, Problem Management, Data Cleansing

    Beginner · Course · 1 - 4 Weeks

  • Status: Preview
    Preview
    M

    Michigan State University

    Reign of Pain

    Skills you'll gain: Pain Management, Cognitive Behavioral Therapy, Neurology, Chronic Diseases, Stress Management, Empathy, Mental Health, Physical Therapy, Psychology, Patient Education and Support, Mindfulness, Mental Health Therapies, Emotional Intelligence, Patient Evaluation

    4.9
    Rating, 4.9 out of 5 stars
    ·
    36 reviews

    Mixed · Course · 1 - 3 Months

  • Status: Free Trial
    Free Trial
    U

    University of Colorado System

    Enterprise System Management and Security

    Skills you'll gain: Computer Security, OSI Models, Systems Administration, Virtualization, Operating System Administration, Network Security, Information Technology, Information Systems Security, Enterprise Security, General Networking, Cybersecurity, Computer Networking, Virtual Machines, Enterprise Architecture

    4.7
    Rating, 4.7 out of 5 stars
    ·
    636 reviews

    Beginner · Course · 1 - 3 Months

  • Status: Preview
    Preview
    U

    University of California, Santa Cruz

    Cyber-Physical Systems: Modeling and Simulation

    Skills you'll gain: Systems Design, Model Based Systems Engineering, Mathematical Modeling, Simulations, Control Systems, Network Model, Embedded Systems, Systems Analysis, Technical Design, Computational Logic, Digital Communications

    4.6
    Rating, 4.6 out of 5 stars
    ·
    53 reviews

    Intermediate · Course · 1 - 4 Weeks

  • Status: Free Trial
    Free Trial
    P

    PwC India

    GST - Audit, assessment and litigation

    Skills you'll gain: Auditing, Tax Compliance, Tax, Compliance Auditing, Tax Laws, Business Risk Management, Standard Operating Procedure, Legal Risk, Risk Mitigation, Financial Regulation, Regulatory Compliance, Law, Regulation, and Compliance, Litigation Support

    4.6
    Rating, 4.6 out of 5 stars
    ·
    11 reviews

    Beginner · Course · 1 - 4 Weeks

  • Status: New
    New
    Status: Preview
    Preview
    C

    Coursera

    ServiceNow Basics: IT Automation & AI-Powered Workflows

    Skills you'll gain: ServiceNow, Workflow Management, IT Service Management, Digital Transformation, Business Process Automation, Self Service Technologies, Artificial Intelligence, Technical Support and Services, Operational Efficiency, Predictive Modeling, Incident Management, Event Monitoring, Change Management, Performance Analysis

    Intermediate · Course · 1 - 4 Weeks

  • Status: Free Trial
    Free Trial
    U

    University of California, Davis

    Research Report: Delivering Insights

    Skills you'll gain: Data Synthesis, Data Storytelling, Presentations, Marketing, Data Visualization Software, Market Research, Social Media Marketing, Microsoft PowerPoint, Advertising, Customer Insights, Data Analysis, Verbal Communication Skills, Target Audience, Strategic Marketing, Market Analysis, Digital Marketing

    4.6
    Rating, 4.6 out of 5 stars
    ·
    182 reviews

    Intermediate · Course · 1 - 4 Weeks

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In summary, here are 10 of our most popular technical support courses

  • Analyze Apple's Stock and Financials with Bloomberg Terminal: Coursera
  • The AI Ladder: A Framework for Deploying AI in your Enterprise: IBM
  • C Programming: Getting Started - 1: Dartmouth College
  • Project Planning and Execution: University of Colorado Boulder
  • Getting Started with Leadership: Queen Mary University of London
  • Google Cloud Customer Care Fundamentals - Español: Google Cloud
  • Reign of Pain: Michigan State University
  • Enterprise System Management and Security : University of Colorado System
  • Cyber-Physical Systems: Modeling and Simulation: University of California, Santa Cruz
  • GST - Audit, assessment and litigation: PwC India

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