Technical support courses can help you learn troubleshooting techniques, customer service skills, and network configuration. You can build expertise in diagnosing hardware and software issues, managing user accounts, and implementing security protocols. Many courses introduce tools like ticketing systems, remote desktop applications, and monitoring software, that support efficiently resolving technical problems and ensuring smooth operations in various environments.

University of Michigan
Skills you'll gain: Data Structures, Design Software, 3D Modeling, Computational Logic, Visualization (Computer Graphics), Design, Programming Principles, Generative Model Architectures, Python Programming, Animations, Scripting, Computer Programming, Scripting Languages
Beginner · Course · 1 - 3 Months

University of California, Irvine
Skills you'll gain: Accounting, Financial Accounting, Financial Statements, Accounting Records, General Accounting, Bookkeeping, Balancing (Ledger/Billing), Ledgers (Accounting), Financial Statement Analysis, Standard Accounting Practices, General Ledger, Financial Reporting, Balance Sheet, Income Statement, Business Ethics, Ethical Standards And Conduct, Excel Formulas, Transaction Processing, Microsoft Excel
Beginner · Course · 1 - 4 Weeks
University of Illinois Urbana-Champaign
Skills you'll gain: Innovation, Creativity, Creative Thinking, Creative Problem-Solving, Ideation, Cognitive flexibility, Open Mindset, Recognizing Others, Resourcefulness, Empowerment, Organizational Leadership, Persistence, Problem Solving, Self-Motivation, Growth Mindedness, Collaboration, Motivational Skills, Constructive Feedback, Emotional Intelligence
Beginner · Course · 1 - 4 Weeks

University of Colorado System
Skills you'll gain: Risk Analysis, Cybersecurity, Risk Management, Cyber Attacks, Cryptographic Protocols, Cyber Security Assessment, Vulnerability Assessments, Encryption, Network Security, Data Security, Cryptography, Security Awareness, Information Assurance, Public Key Infrastructure, Authentications, Data Integrity, Network Protocols
Beginner · Course · 1 - 3 Months

Digital Marketing Institute
Skills you'll gain: Content Scheduling, Digital Media Strategy, Social Media Marketing, Content Marketing, Digital Marketing, Marketing, Digital Marketing Campaigns, Social Media Content, Social Media, Content Creation, Digital Content, Social Media Strategy, Digital Marketing Tools, Integrated Marketing Communications, Consumer Behaviour, Business-To-Consumer, Digital Transformation, Content Strategy, Customer Engagement
Beginner · Course · 1 - 4 Weeks

California Institute of the Arts
Skills you'll gain: Music Theory, Music, Musical Composition, Classical Music, Music History, Music Performance
Intermediate · Course · 1 - 3 Months

Skills you'll gain: Exploratory Data Analysis, Unsupervised Learning, Supervised Learning, Applied Machine Learning, Predictive Modeling, Data Presentation, Machine Learning, Collaborative Software, Data Analysis, Predictive Analytics, Technical Communication, Machine Learning Algorithms, Statistical Analysis, Scikit Learn (Machine Learning Library), Keras (Neural Network Library), Descriptive Statistics, Regression Analysis, Python Programming, Text Mining, Artificial Neural Networks
Advanced · Course · 1 - 3 Months

University of Minnesota
Skills you'll gain: IT Management, Technology Strategies, Change Management, Information Technology, Governance, Portfolio Management, Project Portfolio Management, Investment Management, System Implementation, Resource Allocation, Return On Investment, Risk Analysis, Financial Analysis, Cost Benefit Analysis, Risk Management, Resource Consumption Accounting, Decision Making
Beginner · Course · 1 - 3 Months

Yale University
Skills you'll gain: Land Management, Environmental Science, Sustainable Systems, Sustainable Development, Natural Resource Management, Environmental Engineering and Restoration, Environmental Resource Management, Environment and Resource Management, Philanthropy, Social Studies, Climate Change Mitigation, Finance
Beginner · Course · 1 - 3 Months

University of Michigan
Skills you'll gain: Usability Testing, User Experience Design, User Experience, UI/UX Research, User Research, Design Research, Usability, Human Computer Interaction, Test Planning, Technical Communication, Interviewing Skills
Beginner · Course · 1 - 3 Months

Akamai Technologies, Inc.
Skills you'll gain: Linux, Linux Administration, File Systems, Operating System Administration, Linux Commands, Operating Systems, User Accounts, OS Process Management, User Provisioning, File Management, Unix Shell, Shell Script, System Software, System Configuration, Authorization (Computing), Command-Line Interface, Open Source Technology, grep, Systems Administration
Beginner · Course · 1 - 3 Months

EDUCBA
Skills you'll gain: Technical Drawing, Engineering Drawings, Mechanical Drawings, Computer Aided Three-Dimensional Interactive Application (CATIA), Assembly Drawing, 3D Modeling, Mechanical Design, Drafting and Engineering Design, Computer-Aided Design, Visualization (Computer Graphics), Design Software, File Management, Engineering Design Process, Interoperability, User Interface (UI)
Beginner · Course · 1 - 3 Months