• For Individuals
  • For Businesses
  • For Universities
  • For Governments
Log In
Join for Free
  • Browse
  • Service Management

Results for "service management"


  • Status: Free Trial
    Free Trial
    M

    Macquarie University

    Storytelling and influencing: Communicate with impact

    Skills you'll gain: Overcoming Objections, Influencing, Persuasive Communication, Storytelling, Rapport Building, Meeting Facilitation, Leadership, Presentations, Communication, Verbal Communication Skills, Public Speaking, Non-Verbal Communication, Empathy, Decision Making

    4.8
    Rating, 4.8 out of 5 stars
    ·
    2.4K reviews

    Mixed · Course · 1 - 3 Months

  • Status: Free Trial
    Free Trial
    N

    New York University

    Introduction to Cyber Security

    Skills you'll gain: Security Engineering, Authentications, Threat Modeling, Network Security, Public Key Infrastructure, Distributed Denial-Of-Service (DDoS) Attacks, Firewall, Cyber Attacks, Cryptography, Infrastructure Security, Cybersecurity, Cyber Security Strategy, Data Encryption Standard, Threat Management, Cyber Risk, Mobile Security, Enterprise Security, Computer Security, Threat Detection, Cyber Security Policies

    4.7
    Rating, 4.7 out of 5 stars
    ·
    3.7K reviews

    Beginner · Specialization · 3 - 6 Months

  • Status: Preview
    Preview
    U

    University of Copenhagen

    Sustainable Tourism – promoting environmental public health

    Skills you'll gain: Sustainable Development, Sustainability Standards, Water Resource Management, Water Sustainability, Environment and Resource Management, Environmental Issue, Sustainable Business, Environmental Policy, Natural Resource Management, Waste Minimization, Public Health, Hospitality, Case Studies

    4.7
    Rating, 4.7 out of 5 stars
    ·
    1.4K reviews

    Beginner · Course · 1 - 4 Weeks

  • Status: Free Trial
    Free Trial
    V

    Vanderbilt University

    ChatGPT Advanced Data Analysis

    Skills you'll gain: Prompt Engineering, Productivity Software, Marketing Automation, Workflow Management, Content Creation, Automation, Social Media Content, Data Analysis, Data Transformation, Artificial Intelligence, Document Management, Complex Problem Solving

    4.8
    Rating, 4.8 out of 5 stars
    ·
    924 reviews

    Beginner · Course · 1 - 3 Months

  • Status: New
    New
    Status: Preview
    Preview
    L

    LearnQuest

    Consultative Selling and Buyer Engagement

    Skills you'll gain: B2B Sales, Consultative Selling, Stakeholder Engagement, Enterprise Sales, Performance Metric, Sales Presentations, Verbal Communication Skills, Oral Expression, Sales, Specialized Sales, Executive Presence, Sales Process, Sales Pipelines, Solution Sales Engineering, Sales Strategy, Technical Sales, Performance Analysis, Proposal Development, Customer Relationship Management (CRM) Software, Active Listening

    Beginner · Course · 1 - 4 Weeks

  • Status: New
    New
    Status: Preview
    Preview
    U

    University of Colorado Boulder

    Reclaim Your Attention: Values-Aligned Media Consumption

    Skills you'll gain: Self-Motivation, Emotional Intelligence, Growth Mindedness, Mental Concentration, Personal Development, Compassion, Goal Setting, Empowerment, Health And Wellness Coaching, Self-Awareness, Self-Discipline, Decision Making, Critical Thinking, Mindfulness, Stress Management, Creativity, Resilience, Cognitive flexibility, Adaptability, Productivity

    Beginner · Course · 1 - 4 Weeks

  • Status: Free Trial
    Free Trial
    U

    University of California San Diego

    Algorithms on Graphs

    Skills you'll gain: Graph Theory, Algorithms, Network Routing, Programming Principles, Social Network Analysis, Data Structures, Network Analysis

    4.7
    Rating, 4.7 out of 5 stars
    ·
    2.3K reviews

    Intermediate · Course · 1 - 3 Months

  • Status: Free Trial
    Free Trial
    T

    The State University of New York

    Leadership for Public Health Crises

    Skills you'll gain: Persuasive Communication, Emergency Response, Conflict Management, Patient Communication, Crisis Intervention, Leadership, Collaboration, Teamwork, Interviewing Skills, Safety and Security, Hazard Communication (HazCom), Communication, Cultural Sensitivity, Risk Management, Social Determinants Of Health, Cultural Diversity, Media and Communications, Interpersonal Communications, Verbal Communication Skills, Public Health

    4.7
    Rating, 4.7 out of 5 stars
    ·
    281 reviews

    Beginner · Specialization · 1 - 3 Months

  • Status: New
    New
    Status: Preview
    Preview
    U

    Universitat Politècnica de València

    Cybersecurity basics for everyone

    Skills you'll gain: Cybersecurity, Cyber Attacks, Computer Security Awareness Training, Distributed Denial-Of-Service (DDoS) Attacks, Encryption, Security Awareness, Data Security, Personally Identifiable Information, Email Security, Cyber Risk, Malware Protection, General Data Protection Regulation (GDPR), Information Privacy, Multi-Factor Authentication, Identity and Access Management

    Beginner · Course · 1 - 4 Weeks

  • Status: New
    New
    Status: Free Trial
    Free Trial
    S

    SkillUp

    AI Technologies in Healthcare

    Skills you'll gain: Artificial Intelligence and Machine Learning (AI/ML), Jupyter, Multimodal Prompts, Health Systems, Health Information Management, Decision Support Systems, Data Analysis

    Intermediate · Course · 1 - 4 Weeks

  • Status: Free Trial
    Free Trial
    M

    MedCerts

    Mental Health Care Fundamentals

    Skills you'll gain: Healthcare Ethics, Conflict Management, Patient Communication, Child Development, Cultural Responsiveness, Human Development, Mental Health Diseases and Disorders, Gerontology, Patient-centered Care, Professionalism, Professional Development, Pediatrics, Verbal Communication Skills, Time Management, Mental Health, Emotional Intelligence, Ethical Standards And Conduct, Psychiatric And Mental Health Nursing, Mental Health Therapies, Behavioral Health

    4.8
    Rating, 4.8 out of 5 stars
    ·
    959 reviews

    Beginner · Specialization · 1 - 3 Months

  • Status: Preview
    Preview
    U

    University of Michigan

    Negociación exitosa: Estrategias y habilidades esenciales (en español)

    Skills you'll gain: Negotiation, Contract Negotiation, Arbitration, Mediation, Communication, Conflict Management, Persuasive Communication, Planning, Contract Management, Decision Making, Business Ethics

    4.8
    Rating, 4.8 out of 5 stars
    ·
    2.7K reviews

    Mixed · Course · 1 - 3 Months

Searches related to service management

it service management: career guide
itsm foundations: optimizing it service management
itil v4 introduction to service management concept
itil v4 details of four dimensions of service management
introduction to service innovation and management
engaging in service innovation and management
network configuration, network services, & system management
effective service innovation by design in hotel management
1…142143144…834

In summary, here are 10 of our most popular service management courses

  • Storytelling and influencing: Communicate with impact: Macquarie University
  • Introduction to Cyber Security: New York University
  • Sustainable Tourism – promoting environmental public health: University of Copenhagen
  • ChatGPT Advanced Data Analysis: Vanderbilt University
  • Consultative Selling and Buyer Engagement: LearnQuest
  • Reclaim Your Attention: Values-Aligned Media Consumption: University of Colorado Boulder
  • Algorithms on Graphs: University of California San Diego
  • Leadership for Public Health Crises: The State University of New York
  • Cybersecurity basics for everyone: Universitat Politècnica de València
  • AI Technologies in Healthcare: SkillUp

Other topics to explore

Arts and Humanities
338 courses
Business
1095 courses
Computer Science
668 courses
Data Science
425 courses
Information Technology
145 courses
Health
471 courses
Math and Logic
70 courses
Personal Development
137 courses
Physical Science and Engineering
413 courses
Social Sciences
401 courses
Language Learning
150 courses

Coursera Footer

Skills

  • Artificial Intelligence (AI)
  • Cybersecurity
  • Data Analytics
  • Digital Marketing
  • English Speaking
  • Generative AI (GenAI)
  • Microsoft Excel
  • Microsoft Power BI
  • Project Management
  • Python

Certificates & Programs

  • Google Cybersecurity Certificate
  • Google Data Analytics Certificate
  • Google IT Support Certificate
  • Google Project Management Certificate
  • Google UX Design Certificate
  • IBM Data Analyst Certificate
  • IBM Data Science Certificate
  • Machine Learning Certificate
  • Microsoft Power BI Data Analyst Certificate
  • UI / UX Design Certificate

Industries & Careers

  • Business
  • Computer Science
  • Data Science
  • Education & Teaching
  • Engineering
  • Finance
  • Healthcare
  • Human Resources (HR)
  • Information Technology (IT)
  • Marketing

Career Resources

  • Career Aptitude Test
  • Examples of Strengths and Weaknesses for Job Interviews
  • High-Income Skills to Learn
  • How Does Cryptocurrency Work?
  • How to Highlight Duplicates in Google Sheets
  • How to Learn Artificial Intelligence
  • Popular Cybersecurity Certifications
  • Preparing for the PMP Certification
  • Signs You Will Get the Job After an Interview
  • What Is Artificial Intelligence?

Coursera

  • About
  • What We Offer
  • Leadership
  • Careers
  • Catalog
  • Coursera Plus
  • Professional Certificates
  • MasterTrack® Certificates
  • Degrees
  • For Enterprise
  • For Government
  • For Campus
  • Become a Partner
  • Social Impact
  • Free Courses
  • Share your Coursera learning story

Community

  • Learners
  • Partners
  • Beta Testers
  • Blog
  • The Coursera Podcast
  • Tech Blog

More

  • Press
  • Investors
  • Terms
  • Privacy
  • Help
  • Accessibility
  • Contact
  • Articles
  • Directory
  • Affiliates
  • Modern Slavery Statement
  • Do Not Sell/Share
Learn Anywhere
Download on the App Store
Get it on Google Play
Logo of Certified B Corporation
© 2025 Coursera Inc. All rights reserved.
  • Coursera Facebook
  • Coursera Linkedin
  • Coursera Twitter
  • Coursera YouTube
  • Coursera Instagram
  • Coursera TikTok