Customer analytics courses can help you learn data collection techniques, customer segmentation, predictive modeling, and performance measurement. You can build skills in interpreting customer behavior, optimizing marketing strategies, and enhancing customer experience through data-driven insights. Many courses introduce tools like Google Analytics, Tableau, and SQL, that support analyzing data and visualizing trends to inform business decisions.

Tecnológico de Monterrey
Skills you'll gain: Social Media Strategy, Social Media, Social Media Marketing, Content Marketing, Plan Execution, Performance Measurement, Marketing Strategies, Content Strategy, Campaign Management, Marketing, Communication Strategies, Goal Setting, Customer Engagement
Mixed · Course · 1 - 3 Months

Skills you'll gain: Unsupervised Learning, Scikit Learn (Machine Learning Library), PyTorch (Machine Learning Library), Exploratory Data Analysis, Deep Learning, Microsoft Azure, Data Visualization, Regression Analysis, Predictive Modeling, Data Analysis, Image Analysis, Pandas (Python Package), Jupyter, Artificial Intelligence and Machine Learning (AI/ML), Classification And Regression Tree (CART), Data Science, MLOps (Machine Learning Operations), Machine Learning, Tensorflow, Artificial Neural Networks
Intermediate · Course · 1 - 4 Weeks

Skills you'll gain: Web Content Accessibility Guidelines, Usability, Usability Testing, Web Design, Web Development Tools, Test Tools, Web Development, Customer Service
Beginner · Guided Project · Less Than 2 Hours

University of California San Diego
Skills you'll gain: Data Presentation, Data Processing, Big Data, Apache Spark, Splunk, Data Analysis, Unstructured Data, Data Storytelling, Analytics, Network Analysis, Data Modeling, Unsupervised Learning
Mixed · Course · 1 - 3 Months
Universitat Autònoma de Barcelona
Skills you'll gain: 3D Modeling, Video Game Development, Game Design, Animation and Game Design, Unity Engine, Peer Review, User Interface (UI) Design, Computer Graphics, Animations, User Interface and User Experience (UI/UX) Design, Software Design Documents, Conceptual Design, Design, User Interface (UI), Experience Design, 3D Assets, Music, Usability, Persona (User Experience), Microsoft Visual Studio
Beginner · Specialization · 3 - 6 Months

Microsoft
Skills you'll gain: Microsoft Copilot, Sales Presentation, Sales Enablement, Taking Meeting Minutes, Microsoft Teams, Email Automation, Meeting Facilitation, Generative AI Agents, Microsoft Outlook, Sales Process, Verbal Communication Skills, Customer Communications Management, Microsoft 365, Negotiation, Customer Relationship Building, Automation
Beginner · Course · 1 - 4 Weeks

Illinois Tech
Skills you'll gain: Bayesian Statistics, Machine Learning Algorithms, Statistical Analysis, Data Visualization, Statistical Inference, Data Analysis, Regression Analysis, Data Cleansing, Analytics, Statistical Modeling, Machine Learning, Statistical Software, R Programming, Data Science, Statistical Programming, Statistical Methods, R (Software), Data Validation, Data Manipulation, Exploratory Data Analysis
Build toward a degree
Intermediate · Specialization · 3 - 6 Months
Rice University
Skills you'll gain: Behavioral Economics, Portfolio Management, Investments, Wealth Management, Financial Market, Investment Management, Asset Management, Consumer Behaviour, Market Dynamics, Market Trend, Capital Markets, Decision Making, Finance, Market Analysis, Equities, Financial Analysis, Psychology, Performance Analysis
Mixed · Course · 1 - 4 Weeks

Skills you'll gain: Business Analysis, Business Process Modeling, Stakeholder Analysis, Process Optimization, Requirements Management, Stakeholder Management, Process Analysis, Data Modeling, Agile Methodology, Stakeholder Engagement, Requirements Analysis, Process Improvement, User Story, Project Management, Risk Management, Plan Execution, Business Requirements, Business Process, Needs Assessment, Ethical Standards And Conduct
Intermediate · Specialization · 3 - 6 Months

Kennesaw State University
Skills you'll gain: Six Sigma Methodology, Lean Six Sigma, Process Analysis, Analysis, Process Improvement, Project Documentation, Quality Improvement, Customer Analysis, Continuous Quality Improvement (CQI), Project Management, Business Process, Project Scoping
Mixed · Course · 1 - 3 Months

University of California, Davis
Skills you'll gain: Data Synthesis, Data Storytelling, Presentations, Marketing, Data Visualization Software, Market Research, Social Media Marketing, Microsoft PowerPoint, Advertising, Customer Insights, Data Analysis, Verbal Communication Skills, Target Audience, Strategic Marketing, Market Analysis, Digital Marketing
Intermediate · Course · 1 - 4 Weeks

Microsoft
Skills you'll gain: Prompt Engineering, Microsoft Copilot, Responsible AI, Presentations, Microsoft Excel, Microsoft Outlook, Data Presentation, Microsoft PowerPoint, Microsoft Teams, Data Storytelling, Predictive Modeling, Microsoft 365, Data Visualization Software, Data Synthesis, Spreadsheet Software, Microsoft Word, Excel Formulas, Collaborative Software, Sales Presentations, Data Analysis
Beginner · Professional Certificate · 3 - 6 Months