IT support courses can help you learn troubleshooting techniques, network configuration, customer service skills, and system administration basics. You can build expertise in software installation, hardware maintenance, and cybersecurity practices. Many courses introduce tools like ticketing systems, remote desktop applications, and network monitoring software, showing how these skills are applied in real-world IT environments.

Skills you'll gain: Cyber Security Assessment, Endpoint Security, IT Security Architecture, Information Technology, Data Security, Network Security, Cloud Security, Information Privacy, Firewall, Cybersecurity, Linux, System Configuration, Security Controls, Cyber Threat Intelligence, Cyber Security Strategy, Microsoft Windows, Identity and Access Management, Risk Management Framework, Encryption, Good Clinical Practices (GCP)
Beginner · Course · 3 - 6 Months

Skills you'll gain: Application Deployment, Customer Support, ChatGPT, Product Support, Customer Inquiries, No-Code Development, Customer Service, E-Commerce, Order Management, AI Personalization, User Requirements Documents, Automation, Natural Language Processing
Intermediate · Guided Project · Less Than 2 Hours

Skills you'll gain: Geographic Information Systems, Geospatial Information and Technology, Geospatial Mapping, Spatial Data Analysis, Spatial Analysis, Global Positioning Systems, Data Analysis
Intermediate · Course · 1 - 4 Weeks

University of Virginia
Skills you'll gain: Design Thinking, IT Management, Agile Methodology, Process Design, Customer experience strategy (CX), Stakeholder Engagement, Solution Design, Business Modeling, Business Strategy, Lean Methodologies, Performance Measurement, Sales
Beginner · Course · 1 - 4 Weeks

Skills you'll gain: Security Controls, IT General Controls (ITGC), Cloud Security, Cloud Computing, Cyber Security Assessment, Cybersecurity, ISO/IEC 27001, Control Objectives for Information and Related Technology (COBIT), Risk Management Framework, Data Security, Identity and Access Management, Incident Response, Technical Communication
Intermediate · Course · 3 - 6 Months

Skills you'll gain: IT Security Architecture, Network Security, Computer Security, Application Security, Security Controls, Cybersecurity, Security Awareness, Cyber Attacks, Encryption, Data Security, Cryptography, Security Management, Authorization (Computing), Threat Management, Firewall, Network Administration, Authentications, Threat Detection, Hardening, Malware Protection
Beginner · Course · 1 - 3 Months

Skills you'll gain: Risk Management, Cyber Risk, Threat Management, Security Management, Vulnerability Management, Business Risk Management, Enterprise Risk Management (ERM), IT Management, Risk Mitigation, Cybersecurity, Cyber Security Strategy, Vulnerability Assessments, Compliance Management, Information Technology
Beginner · Course · 1 - 3 Months

Northeastern University
Skills you'll gain: Data Warehousing, Data Modeling, Database Design, Extract, Transform, Load, SQL, Star Schema, Business Intelligence, Databases, Relational Databases, Database Architecture and Administration, Data Mart, Data Integrity, Data Analysis, Snowflake Schema, Data-Driven Decision-Making, Data Manipulation, Data Visualization
Mixed · Course · 1 - 4 Weeks

Skills you'll gain: Scope Management, Project Schedules, Budget Management, Project Scoping, Scheduling, Stakeholder Management, Resource Management, Work Breakdown Structure, Cost Estimation, Requirements Management, Timelines, Resource Allocation, Performance Metric, Project Management, Project Estimation, Quality Assessment, Stakeholder Analysis, Forecasting
Intermediate · Course · 1 - 3 Months

Amazon Web Services
Skills you'll gain: Amazon Web Services, AWS Identity and Access Management (IAM), Amazon Elastic Compute Cloud, Amazon S3, Amazon CloudWatch, Identity and Access Management, Cloud Solutions, Cloud Management, Private Cloud, Cloud Computing, Cloud Computing Architecture, Public Cloud, Virtual Local Area Network (VLAN), Network Architecture, Cloud Infrastructure, Cloud Services, User Accounts, Personally Identifiable Information, Solution Architecture
Beginner · Course · 1 - 4 Weeks

University of Colorado Boulder
Skills you'll gain: Diversity and Inclusion, Diversity Equity and Inclusion Initiatives, Empathy, Cultural Sensitivity, Workplace inclusivity, Social Justice, Cultural Diversity, Recognizing Others, Cognitive flexibility, Self-Awareness, Innovation, Productivity, Autism Spectrum Disorders
Build toward a degree
Beginner · Course · 1 - 3 Months

Skills you'll gain: Prompt Engineering, Prompt Patterns, Generative AI, Systems Analysis, Business Workflow Analysis, Systems Architecture, Solution Architecture, Business Process Automation, LLM Application, Stakeholder Analysis, Software Architecture, Systems Thinking, Responsible AI, Machine Learning, Project Documentation, Stakeholder Communications, Technical Consulting
Beginner · Specialization · 1 - 3 Months