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  • Customer Analytics

Customer Analytics Courses

Customer analytics courses can help you learn data collection techniques, customer segmentation, predictive modeling, and performance measurement. You can build skills in interpreting customer behavior, optimizing marketing strategies, and enhancing customer experience through data-driven insights. Many courses introduce tools like Google Analytics, Tableau, and SQL, that support analyzing data and visualizing trends to inform business decisions.


Popular Customer Analytics Courses and Certifications


  • Status: Free Trial
    Free Trial
    A

    Adobe

    Multichannel Content Marketing

    Skills you'll gain: Cross-Channel Marketing, Content Marketing, Marketing Analytics, Data Ethics, Data-Driven Decision-Making, Marketing Strategies, Personalized Service, Content Creation, MarTech, Marketing Communications, Content Strategy, Driving engagement, Social Media, Emerging Technologies, Market Research, Trend Analysis, Data Analysis

    4.8
    Rating, 4.8 out of 5 stars
    ·
    59 reviews

    Beginner · Course · 1 - 4 Weeks

  • Status: Free Trial
    Free Trial
    C

    Coursera

    Microsoft Excel VBA and Macros

    Skills you'll gain: Excel Macros, Microsoft Excel, Data Analysis Expressions (DAX), Excel Formulas, Visual Basic (Programming Language), Productivity Software, Data Transformation, Debugging, Spreadsheet Software, Data Cleansing, Automation, Strategic Decision-Making, Programming Principles

    4.5
    Rating, 4.5 out of 5 stars
    ·
    231 reviews

    Beginner · Course · 1 - 4 Weeks

  • Status: Free Trial
    Free Trial
    S

    SAS

    Launching Machine Learning: Delivering Operational Success with Gold Standard ML Leadership

    Skills you'll gain: Data Ethics, MLOps (Machine Learning Operations), Applied Machine Learning, Machine Learning, Responsible AI, Performance Measurement, Predictive Modeling, Leadership and Management, Predictive Analytics, Data Processing, Fraud detection, Business Leadership, Business Transformation, Data-Driven Decision-Making, Business Priorities, Data Science

    4.8
    Rating, 4.8 out of 5 stars
    ·
    77 reviews

    Beginner · Course · 1 - 4 Weeks

  • Status: New
    New
    Status: Preview
    Preview
    C

    Coursera

    Data Storytelling: Create Insights with Power BI & Tableau

    Skills you'll gain: Data Storytelling, Dashboard, Data Presentation, Power BI, Strategic Decision-Making, Interactive Data Visualization, Tableau Software, Storytelling, Data-Driven Decision-Making, Executive Presence, Business Intelligence, User Feedback, Data Visualization, Presentations, Constructive Feedback, Analytics, Customer Insights, Data Structures

    Intermediate · Course · 1 - 4 Weeks

  • Status: Free Trial
    Free Trial
    U

    University of Toronto

    Transformational Leadership for Inclusive Innovation

    Skills you'll gain: Organizational Change, Influencing, Leadership, Diversity and Inclusion, Change Management, Team Management, Advocacy, Innovation, Workplace inclusivity, Stakeholder Management

    4.8
    Rating, 4.8 out of 5 stars
    ·
    109 reviews

    Beginner · Course · 1 - 4 Weeks

  • Status: Free Trial
    Free Trial
    G

    Google Cloud

    Building No-Code Apps with AppSheet: Foundations

    Skills you'll gain: No-Code Development, Application Deployment, Application Development, Data Integration, Application Design, Cloud Applications, User Interface (UI), User Experience, Spreadsheet Software

    4.8
    Rating, 4.8 out of 5 stars
    ·
    171 reviews

    Beginner · Course · 1 - 3 Months

  • Status: Free Trial
    Free Trial
    U

    University of Western Australia

    Recruiting for Diversity and Inclusion

    Skills you'll gain: Diversity Awareness, Diversity and Inclusion, Diversity Equity and Inclusion Initiatives, Cultural Diversity, Workforce Planning, Workplace inclusivity, Employee Engagement, Recruitment, Recruitment Strategies, Talent Sourcing, Human Resource Strategy, Talent Acquisition, Interviewing Skills, Data Collection, Diversity Programs, Employee Onboarding, Organizational Effectiveness, Professional Networking, Job Analysis, Business Metrics

    4.3
    Rating, 4.3 out of 5 stars
    ·
    95 reviews

    Beginner · Specialization · 1 - 3 Months

  • Status: Free Trial
    Free Trial
    U

    University of Michigan

    Intermediate PostgreSQL

    Skills you'll gain: Stored Procedure, PostgreSQL, SQL, Database Management, Database Design, Relational Databases, Query Languages, Data Manipulation, Data Import/Export, Data Integrity, Text Mining, Transaction Processing

    4.7
    Rating, 4.7 out of 5 stars
    ·
    333 reviews

    Intermediate · Course · 1 - 4 Weeks

  • Status: Free
    Free
    A

    Amazon Web Services

    Amazon Connect: Creating & Managing Amazon Connect Instances

    Skills you'll gain: Amazon Web Services, Call Center Experience, Customer Service, Customer Communications Management, Inbound Calls, Scalability, Outbound Calls, Customer Relationship Management, Network Routing, Real Time Data, Performance Analysis, Cost Reduction, Operational Efficiency, Capacity Planning

    4.8
    Rating, 4.8 out of 5 stars
    ·
    6 reviews

    Mixed · Course · 1 - 4 Weeks

  • Status: Free Trial
    Free Trial
    C

    Coursera

    Brand Marketing and SEO Tools using Wix

    Skills you'll gain: Email Marketing, Search Engine Optimization, Web Analytics and SEO, Social Media Marketing, Brand Marketing, Brand Awareness, Branding, Digital Marketing, Marketing Design, Marketing, Content Creation, Web Design and Development

    4.6
    Rating, 4.6 out of 5 stars
    ·
    375 reviews

    Beginner · Guided Project · Less Than 2 Hours

  • P

    Packt

    Six Sigma White Belt

    Skills you'll gain: Root Cause Analysis, Six Sigma Methodology, Quality Improvement, Quality Management, Kaizen Methodology, Lean Methodologies, Process Improvement, Lean Manufacturing, Pareto Chart, Quality Control, Statistical Process Controls, Data Analysis, Corrective and Preventive Action (CAPA), Microsoft Excel

    4.6
    Rating, 4.6 out of 5 stars
    ·
    75 reviews

    Intermediate · Course · 1 - 3 Months

  • Status: Free Trial
    Free Trial
    A

    Arizona State University

    Design of Experiments

    Skills you'll gain: Experimentation, Sample Size Determination, Research Design, Regression Analysis, Statistical Analysis, Statistical Methods, Data Analysis Software, Statistical Modeling, Design Strategies, Statistical Software, Probability & Statistics, Mathematical Modeling, Analysis, Data Transformation, Descriptive Statistics, Probability Distribution, Statistical Hypothesis Testing, Variance Analysis, Data Analysis, Quality Control

    4.7
    Rating, 4.7 out of 5 stars
    ·
    376 reviews

    Beginner · Specialization · 3 - 6 Months

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ai for customer experience with chatbots and analytics
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1…170171172…373

In summary, here are 10 of our most popular customer analytics courses

  • Multichannel Content Marketing: Adobe
  • Microsoft Excel VBA and Macros: Coursera
  • Launching Machine Learning: Delivering Operational Success with Gold Standard ML Leadership: SAS
  • Data Storytelling: Create Insights with Power BI & Tableau: Coursera
  • Transformational Leadership for Inclusive Innovation: University of Toronto
  • Building No-Code Apps with AppSheet: Foundations: Google Cloud
  • Recruiting for Diversity and Inclusion: University of Western Australia
  • Intermediate PostgreSQL: University of Michigan
  • Amazon Connect: Creating & Managing Amazon Connect Instances: Amazon Web Services
  • Brand Marketing and SEO Tools using Wix: Coursera

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Modeling (9)
Social Media Marketing (9)
Brand Management (7)

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