Customer analytics courses can help you learn data collection techniques, customer segmentation, predictive modeling, and performance measurement. You can build skills in interpreting customer behavior, optimizing marketing strategies, and enhancing customer experience through data-driven insights. Many courses introduce tools like Google Analytics, Tableau, and SQL, that support analyzing data and visualizing trends to inform business decisions.

Skills you'll gain: Cross-Channel Marketing, Content Marketing, Marketing Analytics, Data Ethics, Data-Driven Decision-Making, Marketing Strategies, Personalized Service, Content Creation, MarTech, Marketing Communications, Content Strategy, Driving engagement, Social Media, Emerging Technologies, Market Research, Trend Analysis, Data Analysis
Beginner · Course · 1 - 4 Weeks

Coursera
Skills you'll gain: Excel Macros, Microsoft Excel, Data Analysis Expressions (DAX), Excel Formulas, Visual Basic (Programming Language), Productivity Software, Data Transformation, Debugging, Spreadsheet Software, Data Cleansing, Automation, Strategic Decision-Making, Programming Principles
Beginner · Course · 1 - 4 Weeks

Skills you'll gain: Data Ethics, MLOps (Machine Learning Operations), Applied Machine Learning, Machine Learning, Responsible AI, Performance Measurement, Predictive Modeling, Leadership and Management, Predictive Analytics, Data Processing, Fraud detection, Business Leadership, Business Transformation, Data-Driven Decision-Making, Business Priorities, Data Science
Beginner · Course · 1 - 4 Weeks
Skills you'll gain: Data Storytelling, Dashboard, Data Presentation, Power BI, Strategic Decision-Making, Interactive Data Visualization, Tableau Software, Storytelling, Data-Driven Decision-Making, Executive Presence, Business Intelligence, User Feedback, Data Visualization, Presentations, Constructive Feedback, Analytics, Customer Insights, Data Structures
Intermediate · Course · 1 - 4 Weeks

University of Toronto
Skills you'll gain: Organizational Change, Influencing, Leadership, Diversity and Inclusion, Change Management, Team Management, Advocacy, Innovation, Workplace inclusivity, Stakeholder Management
Beginner · Course · 1 - 4 Weeks

Google Cloud
Skills you'll gain: No-Code Development, Application Deployment, Application Development, Data Integration, Application Design, Cloud Applications, User Interface (UI), User Experience, Spreadsheet Software
Beginner · Course · 1 - 3 Months

University of Western Australia
Skills you'll gain: Diversity Awareness, Diversity and Inclusion, Diversity Equity and Inclusion Initiatives, Cultural Diversity, Workforce Planning, Workplace inclusivity, Employee Engagement, Recruitment, Recruitment Strategies, Talent Sourcing, Human Resource Strategy, Talent Acquisition, Interviewing Skills, Data Collection, Diversity Programs, Employee Onboarding, Organizational Effectiveness, Professional Networking, Job Analysis, Business Metrics
Beginner · Specialization · 1 - 3 Months
University of Michigan
Skills you'll gain: Stored Procedure, PostgreSQL, SQL, Database Management, Database Design, Relational Databases, Query Languages, Data Manipulation, Data Import/Export, Data Integrity, Text Mining, Transaction Processing
Intermediate · Course · 1 - 4 Weeks

Amazon Web Services
Skills you'll gain: Amazon Web Services, Call Center Experience, Customer Service, Customer Communications Management, Inbound Calls, Scalability, Outbound Calls, Customer Relationship Management, Network Routing, Real Time Data, Performance Analysis, Cost Reduction, Operational Efficiency, Capacity Planning
Mixed · Course · 1 - 4 Weeks

Skills you'll gain: Email Marketing, Search Engine Optimization, Web Analytics and SEO, Social Media Marketing, Brand Marketing, Brand Awareness, Branding, Digital Marketing, Marketing Design, Marketing, Content Creation, Web Design and Development
Beginner · Guided Project · Less Than 2 Hours

Packt
Skills you'll gain: Root Cause Analysis, Six Sigma Methodology, Quality Improvement, Quality Management, Kaizen Methodology, Lean Methodologies, Process Improvement, Lean Manufacturing, Pareto Chart, Quality Control, Statistical Process Controls, Data Analysis, Corrective and Preventive Action (CAPA), Microsoft Excel
Intermediate · Course · 1 - 3 Months

Arizona State University
Skills you'll gain: Experimentation, Sample Size Determination, Research Design, Regression Analysis, Statistical Analysis, Statistical Methods, Data Analysis Software, Statistical Modeling, Design Strategies, Statistical Software, Probability & Statistics, Mathematical Modeling, Analysis, Data Transformation, Descriptive Statistics, Probability Distribution, Statistical Hypothesis Testing, Variance Analysis, Data Analysis, Quality Control
Beginner · Specialization · 3 - 6 Months