• For Individuals
  • For Businesses
  • For Universities
  • For Governments
Degrees
​
Log In
Join for Free
  • Browse
  • Help Desk Support

Results for "help desk support"


  • A

    American Psychological Association

    Anxiety and Related Disorders

    Skills you'll gain: Clinical Psychology, Mental Health Diseases and Disorders, Psychological Evaluations, Psychology, Mental Health, Psychiatric Assessments, Mental and Behavioral Health, Patient Evaluation, Mental Health Therapies, Cultural Responsiveness, Cultural Diversity, Culture, Cultural Sensitivity, Patient Treatment, Physiology

    4.8
    Rating, 4.8 out of 5 stars
    ·
    231 reviews

    Beginner · Course · 1 - 3 Months

  • U

    University of Pennsylvania

    Removing Barriers to Change

    Skills you'll gain: Influencing, Persuasive Communication, Organizational Change, Change Management, Overcoming Obstacles, Empowerment, Behavioral Economics, Decision Making

    4.9
    Rating, 4.9 out of 5 stars
    ·
    475 reviews

    Beginner · Course · 1 - 4 Weeks

  • U

    Unilever

    Customer Understanding and Digital Marketing Channels

    Skills you'll gain: Customer Insights, Digital Marketing, Digital Media Strategy, Customer Analysis, Marketing Strategies, Customer experience strategy (CX), Strategic Marketing, Marketing Planning, Digital Analysis, Digital Marketing Campaigns, Content Marketing, Data-Driven Marketing, Journey Mapping, Target Audience, Customer Engagement, Persona Development, Personalized Service, Marketing Analytics, Brand Marketing, Smart Goals

    4.7
    Rating, 4.7 out of 5 stars
    ·
    252 reviews

    Beginner · Course · 1 - 4 Weeks

  • U

    University of California, Irvine

    Study Skills for University Success

    Skills you'll gain: Learning Styles, Learning Strategies, Time Management, Honesty, Verbal Communication Skills, Social Skills, Personal Integrity, Organizational Skills, Active Listening, Literacy, Communication, Higher Education, Planning, Interpersonal Communications, Adaptability, Relationship Building, digital literacy

    4.7
    Rating, 4.7 out of 5 stars
    ·
    149 reviews

    Beginner · Course · 1 - 4 Weeks

  • C

    Coursera

    Emotional Intelligence in Leadership

    Skills you'll gain: Empathy & Emotional Intelligence, Emotional Intelligence, Conflict Management, Social Skills, Empathy, Leadership Development, Personal Development, Leadership, Self-Awareness, Professional Development, Adaptability, Relationship Building, Recognizing Others, Teamwork, Team Management, Communication

    4.8
    Rating, 4.8 out of 5 stars
    ·
    250 reviews

    Beginner · Course · 1 - 4 Weeks

  • U

    University of Illinois Urbana-Champaign

    Digital Marketing Capstone

    Skills you'll gain: Keyword Research, Email Marketing, Digital Marketing Campaigns, Data-Driven Marketing, Digital Marketing, Campaign Management, Digital Media Strategy, Marketing Analytics, Online Advertising, Digital Advertising, Search Engine Marketing, Performance Analysis, Consumer Behaviour, Marketing Strategies, Market Research, Journey Mapping, Key Performance Indicators (KPIs), Web Analytics and SEO, Search Engine Optimization, Campaign Planning

    4.5
    Rating, 4.5 out of 5 stars
    ·
    607 reviews

    Beginner · Course · 1 - 3 Months

  • S

    Shanghai Jiao Tong University

    Mandarin Chinese 2: Chinese for Beginners

    Skills you'll gain: Vocabulary, Oral Comprehension, Language Learning, Language Competency, Grammar, Cultural Sensitivity

    4.8
    Rating, 4.8 out of 5 stars
    ·
    431 reviews

    Beginner · Course · 1 - 3 Months

  • U

    University of Minnesota

    Analytics for Decision Making

    Skills you'll gain: Time Series Analysis and Forecasting, Model Evaluation, Simulations, Operations Research, Probability Distribution, Mathematical Modeling, Supply Chain Planning, Supply Chain, Probability, Predictive Modeling, Statistical Methods, Data Preprocessing, Transportation, Supply Chain, and Logistics, Business Modeling, Simulation and Simulation Software, Model Training, Business Analytics, Workforce Management, Analytics, Predictive Analytics

    4.7
    Rating, 4.7 out of 5 stars
    ·
    304 reviews

    Beginner · Specialization · 3 - 6 Months

  • U

    University of Illinois Urbana-Champaign

    An Introduction to Accessibility and Inclusive Design

    Skills you'll gain: Disabilities, Web Content Accessibility Guidelines, Education and Training, Multimedia, Educational Materials, Adaptive Equipment, Pedagogy, Hypertext Markup Language (HTML), Developmental Disabilities, Instructional Design, Visual Impairment Education, Diversity Awareness, Labor Law, Law, Regulation, and Compliance, Family and Medical Leave Act of 1993, Microsoft Office

    4.6
    Rating, 4.6 out of 5 stars
    ·
    249 reviews

    Beginner · Course · 1 - 3 Months

  • U

    University of Pennsylvania

    Influence

    Skills you'll gain: Influencing, Relationship Building, Professional Networking, Persuasive Communication, Leadership, Organizational Effectiveness, Organizational Structure, Relationship Management, Business Ethics, Ethical Standards And Conduct, Decision Making, Social Network Analysis, Proactivity, General Networking, Self-Awareness

    4.7
    Rating, 4.7 out of 5 stars
    ·
    344 reviews

    Beginner · Course · 1 - 4 Weeks

  • C

    Coursera

    Conditional Formatting, Tables and Charts in Microsoft Excel

    Skills you'll gain: Data Visualization, Statistical Visualization, Microsoft Excel, Data Visualization Software, Spreadsheet Software, Pivot Tables And Charts, Exploratory Data Analysis, Data Analysis Software, Data Analysis, Plot (Graphics)

    4.7
    Rating, 4.7 out of 5 stars
    ·
    263 reviews

    Intermediate · Guided Project · Less Than 2 Hours

  • U

    University of Toronto

    App Design and Development for iOS

    Skills you'll gain: Apple iOS, iOS Development, Swift Programming, Mobile Development, Application Design, Application Development, User Interface (UI), UI Components, Human Computer Interaction, Interactive Design, Interaction Design, Graphical Tools, Graphic and Visual Design, Data Persistence, Animations, Computer Graphics, Persistence, Network Model

    4.1
    Rating, 4.1 out of 5 stars
    ·
    269 reviews

    Mixed · Course · 1 - 3 Months

1…172173174…627

In summary, here are 10 of our most popular help desk support courses

  • Anxiety and Related Disorders: American Psychological Association
  • Removing Barriers to Change: University of Pennsylvania
  • Customer Understanding and Digital Marketing Channels: Unilever
  • Study Skills for University Success: University of California, Irvine
  • Emotional Intelligence in Leadership: Coursera
  • Digital Marketing Capstone: University of Illinois Urbana-Champaign
  • Mandarin Chinese 2: Chinese for Beginners: Shanghai Jiao Tong University
  • Analytics for Decision Making: University of Minnesota
  • An Introduction to Accessibility and Inclusive Design: University of Illinois Urbana-Champaign
  • Influence: University of Pennsylvania

Other topics to explore

Arts and Humanities
338 courses
Business
1095 courses
Computer Science
668 courses
Data Science
425 courses
Information Technology
145 courses
Health
471 courses
Math and Logic
70 courses
Personal Development
137 courses
Physical Science and Engineering
413 courses
Social Sciences
401 courses
Language Learning
150 courses

Coursera Footer

Skills

  • Accounting
  • Artificial Intelligence (AI)
  • Cybersecurity
  • Data Analytics
  • Digital Marketing
  • Human Resources (HR)
  • Microsoft Excel
  • Project Management
  • Python
  • SQL

Professional Certificates

  • Google AI Certificate
  • Google Cybersecurity Certificate
  • Google Data Analytics Certificate
  • Google IT Support Certificate
  • Google Project Management Certificate
  • Google UX Design Certificate
  • IBM AI Engineering Certificate
  • IBM AI Product Manager Certificate
  • IBM Data Science Certificate
  • Intuit Academy Bookkeeping Certificate

Courses & Specializations

  • AI Essentials Specialization
  • AI For Business Specialization
  • AI For Everyone Course
  • AI in Healthcare Specialization
  • Deep Learning Specialization
  • Excel Skills for Business Specialization
  • Financial Markets Course
  • Machine Learning Specialization
  • Prompt Engineering for ChatGPT Course
  • Python for Everybody Specialization

Career Resources

  • Career Aptitude Test
  • CAPM Certification Requirements
  • CompTIA A+ Certification Requirements
  • CompTIA Security+ Certification Requirements
  • Essential IT Certifications
  • High-Income Skills to Learn
  • How to Learn Artificial Intelligence
  • PMP Certification Requirements
  • Popular Cybersecurity Certifications
  • Share your Coursera learning story

Coursera

  • About
  • What We Offer
  • Leadership
  • Careers
  • Catalog
  • Coursera Plus
  • Professional Certificates
  • MasterTrack® Certificates
  • Degrees
  • For Enterprise
  • For Government
  • For Campus
  • Become a Partner
  • Social Impact
  • Free Courses
  • Udemy

Community

  • Learners
  • Partners
  • Beta Testers
  • Blog
  • The Coursera Podcast
  • Tech Blog

More

  • Press
  • Investors
  • Terms
  • Privacy
  • Help
  • Accessibility
  • Contact
  • Articles
  • Directory
  • Affiliates
  • Modern Slavery Statement
  • Do Not Sell/Share
Learn Anywhere
Download on the App Store
Get it on Google Play
Logo of Certified B Corporation
© 2026 Coursera Inc. All rights reserved.
  • Coursera Facebook
  • Coursera Linkedin
  • Coursera Twitter
  • Coursera YouTube
  • Coursera Instagram
  • Coursera TikTok