Customer analytics courses can help you learn data collection techniques, customer segmentation, predictive modeling, and performance measurement. You can build skills in interpreting customer behavior, optimizing marketing strategies, and enhancing customer experience through data-driven insights. Many courses introduce tools like Google Analytics, Tableau, and SQL, that support analyzing data and visualizing trends to inform business decisions.

Skills you'll gain: Facebook, Social Media Marketing, Social Media, Social Media Content, Customer Service, Customer experience improvement, Marketing, Business Marketing, ChatGPT, Customer Communications Management, User Accounts
Beginner · Guided Project · Less Than 2 Hours

Skills you'll gain: Data Cleansing, SQL, Data Quality, Data Transformation, Big Data, Metadata Management, Query Languages, Google Cloud Platform, Data Analysis, Google Analytics
Beginner · Project · Less Than 2 Hours

Skills you'll gain: Agile Methodology, Sprint Retrospectives, Agile Project Management, Sprint Planning, Agile Software Development, User Story, Knowledge Transfer
Advanced · Course · 1 - 4 Weeks

Microsoft
Skills you'll gain: Generative AI, Microsoft Copilot, Natural Language Processing, Data Quality, Anomaly Detection, Data Storytelling, Technical Communication, Responsible AI, Data Visualization, Data Ethics, Data-Driven Decision-Making, Interactive Data Visualization, Data Pipelines, Data Cleansing, Data Visualization Software, Data Analysis, Data Science, Data Security, Data Synthesis, Critical Thinking
Beginner · Specialization · 1 - 3 Months

Simplilearn
Skills you'll gain: HubSpot CRM, Customer Relationship Management, Marketing Automation, Online Advertising, Keyword Research, Promotional Strategies, Social Media Marketing, Advertising Campaigns, Marketing Strategies, Web Analytics, Customer Acquisition Management, Product Promotion, Search Engine Optimization, Performance Metric, Customer Engagement, Advertising
Beginner · Course · 1 - 4 Weeks

Starweaver
Skills you'll gain: Business Process Modeling, Responsible AI, Business Process, Digital Transformation, Business Process Management, Business Process Improvement, Process Design, Business Process Automation, Google Gemini, Process Analysis, ChatGPT, Product Management, Generative AI, Sustainable Development, Generative AI Agents, Data Ethics, Sustainability Reporting, Prompt Engineering, Data Strategy, Business Strategy
Intermediate · Specialization · 1 - 4 Weeks

IIT Bombay
Skills you'll gain: Design Thinking, User Research, Ideation, Prototyping, Human Centered Design, Product Design, Sustainable Business, Innovation, Brainstorming, Empathy, User Feedback, Product Development, Customer experience improvement, Case Studies, Product Testing, Collaboration
Beginner · Course · 1 - 3 Months

University of Colorado Boulder
Skills you'll gain: Statistical Hypothesis Testing, Statistical Visualization, Correlation Analysis, Data Visualization, Statistical Software, Statistical Analysis, Analytics, R (Software), Data Analysis, Engineering Management, Descriptive Statistics, Probability & Statistics, Variance Analysis, Regression Analysis, Statistical Inference
Build toward a degree
Intermediate · Course · 1 - 3 Months

Skills you'll gain: Exploratory Data Analysis, Data Presentation, Probability Distribution, Statistical Hypothesis Testing, Data Visualization Software, Data Analysis, Data Science, Probability & Statistics, Statistical Analysis, Jupyter, Matplotlib, Data Cleansing, Pandas (Python Package), Statistical Inference, Statistics, Data Quality, Data Manipulation, Python Programming, Machine Learning
Advanced · Course · 1 - 4 Weeks

Northeastern University
Skills you'll gain: Data Storytelling, Exploratory Data Analysis, Data Visualization, Data Visualization Software, Data Presentation, Interactive Data Visualization, Infographics, Tableau Software, Dashboard, Data Analysis, Data-Driven Decision-Making, Data Ethics, Trend Analysis, Business Analytics, Peer Review
Beginner · Course · 1 - 4 Weeks

Tecnológico de Monterrey
Skills you'll gain: Brand Strategy, Brand Management, Branding, Brand Awareness, Brand Loyalty, Marketing Communications, Customer experience strategy (CX), Strategic Marketing, Marketing Management, Strategic Communication, Marketing, Performance Measurement, Consumer Behaviour, Communication Strategies
Beginner · Course · 1 - 4 Weeks

Skills you'll gain: Talent Pipelining, Talent Management, Employee Engagement, Employee Retention, Talent Acquisition, Human Resources, Human Resource Strategy, Talent Recruitment, Talent Sourcing, Workforce Development, People Development, Recruitment, HR Tech, Applicant Tracking Systems, Strategic Sourcing, Leadership, Diversity and Inclusion, Analytics
Intermediate · Course · 1 - 4 Weeks