IT support courses can help you learn troubleshooting techniques, network configuration, customer service skills, and system administration basics. You can build expertise in software installation, hardware maintenance, and cybersecurity practices. Many courses introduce tools like ticketing systems, remote desktop applications, and network monitoring software, showing how these skills are applied in real-world IT environments.
University of Illinois Urbana-Champaign
Skills you'll gain: Marketing Analytics, Data-Driven Marketing, AI Personalization, Advanced Analytics, Customer Retention, Analytics, Predictive Modeling, Marketing Strategies, Social Media Analytics, Marketing, Data Analysis, Social Network Analysis, Customer Analysis, Data Analysis Software, Data Ethics, Customer Insights, Marketing Strategy and Techniques, Digital Marketing, Machine Learning, Generative AI
Build toward a degree
Intermediate · Course · 1 - 4 Weeks

Northwestern University
Skills you'll gain: Marketing Budgets, Peer Review, Key Performance Indicators (KPIs), Social Media Marketing, Social Media Campaigns, Strategic Marketing, Marketing Strategies, Budgeting, Marketing Effectiveness, Social Media, Social Media Strategy, Marketing Planning, Performance Measurement, Performance Metric, Business Planning, Cross-Channel Marketing, Target Market, Customer Engagement, Planning, Drive Engagement
Mixed · Course · 1 - 3 Months

Vanderbilt University
Skills you'll gain: Model Context Protocol, Generative AI Agents, Agentic Workflows, AI Enablement, Email Automation, Business Process Automation, Generative AI, AI Product Strategy, Agentic systems, Initiative and Leadership, Tool Calling, Anthropic Claude, ChatGPT, Automation, Responsible AI, Marketing Automation, Multimodal Prompts, Artificial Intelligence and Machine Learning (AI/ML), Prompt Engineering, IT Automation
Beginner · Course · 1 - 4 Weeks

Skills you'll gain: Project Documentation, Lean Six Sigma, Document Management, Project Management, Project Scoping, Six Sigma Methodology, Project Planning, Google Docs, Lean Methodologies, Timelines
Beginner · Guided Project · Less Than 2 Hours

Skills you'll gain: Patch Management, Microsoft Azure, Cloud Management, Identity and Access Management, Cloud Infrastructure, Cloud Computing, Infrastructure As A Service (IaaS), Cloud Services, Cloud Deployment, Disaster Recovery, Virtual Machines, Kubernetes, Cloud Platforms, Role-Based Access Control (RBAC), Virtual Networking, Windows PowerShell, System Monitoring, Infrastructure as Code (IaC), Application Deployment, Load Balancing
Beginner · Specialization · 3 - 6 Months

Universidad Nacional Autónoma de México
Skills you'll gain: Music Theory, Music, Post-Production, Open Source Technology, Media Production, Musical Composition, Music History, Aesthetics, Multimedia, Collaborative Software, Digital Publishing, Creativity, Editing, Content Creation, Computer Programming Tools, Computer Networking
Beginner · Specialization · 1 - 3 Months

The Linux Foundation
Skills you'll gain: Bash (Scripting Language), File Systems, Package and Software Management, Linux, Command-Line Interface, Unix Commands, Linux Commands, Shell Script, grep, Linux Administration, Unix Shell, Scripting, Software Development Tools, Computer Programming Tools, File Management, Build Tools, Unix, Scripting Languages, Program Development, System Programming
Beginner · Course · 1 - 4 Weeks

Northwestern University
Skills you'll gain: Robotics, Mathematical Modeling, Mathematical Software, Applied Mathematics, Mechanics, Simulation and Simulation Software, Engineering, Virtual Environment, Torque (Physics), Numerical Analysis
Intermediate · Course · 1 - 4 Weeks

Case Western Reserve University
Skills you'll gain: Negotiation, Leadership Development, Professional Development, Initiative and Leadership, Organizational Leadership, Communication, Leadership, Influencing, Overcoming Obstacles, Workforce Development, Personal Development, Empowerment, Personal Attributes, Relationship Building, Self-Awareness, Workplace inclusivity, Diversity and Inclusion, Assertiveness, Collaboration, Adaptability
Mixed · Course · 1 - 3 Months

Eindhoven University of Technology
Skills you'll gain: Electronics Engineering, Electronics, Telecommunications, Electronic Systems, Electronic Components, Hardware Design, Electrical Engineering, Communication Systems, Wireless Networks, Electronic Hardware, Systems Design, Simulation and Simulation Software, Simulations, Laboratory Experience
Intermediate · Course · 1 - 3 Months

The Hong Kong University of Science and Technology
Skills you'll gain: Software Design Patterns, Software Architecture, Software Development Life Cycle, Software Quality Assurance, Software Quality (SQA/SQC), Software Design, Software Engineering, Quality Assurance, Systems Analysis, Object Oriented Design, Systems Design, Project Management, Project Planning, Systems Architecture, Unified Modeling Language, Diagram Design
Intermediate · Course · 1 - 3 Months

University of Colorado System
Skills you'll gain: Penetration Testing, Exploit development, Metasploit, Application Security, Security Testing, Vulnerability Scanning, Cyber Security Assessment, Brute-force attacks, Secure Coding, Exploitation techniques, Software Design Patterns, Vulnerability Assessments, Memory Management, Amazon Web Services, SQL, Amazon Elastic Compute Cloud, Operating Systems, Data Validation
Intermediate · Course · 1 - 4 Weeks