IT support courses can help you learn troubleshooting techniques, network configuration, customer service skills, and system administration basics. You can build expertise in software installation, hardware maintenance, and cybersecurity practices. Many courses introduce tools like ticketing systems, remote desktop applications, and network monitoring software, showing how these skills are applied in real-world IT environments.

Skills you'll gain: LangGraph, AI Workflows, Agentic Workflows, AI Orchestration, Generative AI Agents, Agentic systems, LangChain, LLM Application, Generative AI, Artificial Intelligence and Machine Learning (AI/ML), Prompt Patterns, Retrieval-Augmented Generation, Tool Calling, Responsible AI, Risking, Context Management, Software Development, Python Programming, Data Science
Intermediate · Course · 1 - 4 Weeks

Yale University
Skills you'll gain: Negotiation, Price Negotiation, Conflict Management, Sales, Persuasive Communication, Communication, Closing (Sales), Collaboration, Value Propositions, Team Collaboration, Strategic Thinking, Behavioral Economics, Psychology, Active Listening
Beginner · Course · 1 - 3 Months

Alberta Machine Intelligence Institute
Skills you'll gain: Data Preprocessing, Data Ethics, Applied Machine Learning, Machine Learning Methods, Machine Learning, Machine Learning Algorithms, Product Lifecycle Management, Case Studies, Data Collection, Business Priorities, Supervised Learning, Business Requirements, Business Analysis, Unsupervised Learning, Artificial Intelligence
Intermediate · Course · 1 - 4 Weeks

Lund University
Skills you'll gain: Business Modeling, Digital Transformation, Digital Analysis, Software As A Service, Innovation, Software Development, Network Analysis, Business Strategy, Business Strategies, E-Commerce, Value Propositions, Decision Making, Case Studies
Beginner · Course · 1 - 3 Months

Google Cloud
Skills you'll gain: Google Workspace, Gmail, Control Panels, Technical Support, Email Security, Issue Tracking, Technical Communication, Systems Administration, Data Access, Cloud Storage, Security Controls, Event Monitoring, File Management
Beginner · Course · 1 - 4 Weeks

Skills you'll gain: Package and Software Management, Data Science, Exploratory Data Analysis, Computer Programming, Mathematical Software, Data Structures
Beginner · Course · 1 - 4 Weeks

École Nationale des Ponts et Chaussées
Skills you'll gain: Petroleum Industry, Sustainable Engineering, Oil and Gas, Environment Health And Safety, Occupational Health, Civil Engineering, Safety Assurance, Transportation Operations, Sustainable Systems, Materials science, Construction, Environmental Issue, Chemical Engineering, Technical Standard, Laboratory Research, Chemistry, Analytical Testing, Production Process, Performance Testing, Manufacturing Processes
Intermediate · Course · 1 - 4 Weeks

University of California, Irvine
Skills you'll gain: Test Planning, Embedded Software, Embedded Systems, User Requirements Documents, Functional Specification, Functional Requirement, Systems Design, Requirements Analysis, Test Case, System Design and Implementation, Development Testing, System Testing, Prototyping, Program Development, Technical Design, Conceptual Design, Hardware Architecture, Python Programming
Mixed · Course · 1 - 3 Months

Rice University
Skills you'll gain: Executive Presence, Business Communication, Strategic Communication, Crisis Management, Interpersonal Communications, Public Relations, Communication, Meeting Facilitation, Intercultural Competence, Stakeholder Communications, Persuasive Communication, Cultural Diversity, Leadership, Communication Strategies, Conflict Management, Verbal Communication Skills, Cultural Sensitivity, Diversity Awareness, Branding, Brand Strategy
Mixed · Course · 1 - 3 Months

University of California, Irvine
Skills you'll gain: Oral Comprehension, Vocabulary, English Language, Literacy, Language Competency, Language Learning
Beginner · Course · 1 - 4 Weeks

Packt
Skills you'll gain: Control Objectives for Information and Related Technology (COBIT), IT Management, Performance Management, Performance Measurement, Governance, Performance Improvement, Program Implementation, Process Management, Governance Risk Management and Compliance, Information Technology, Technology Strategies, Continuous Improvement Process, Process Capability, Organizational Structure, Risk Management
Intermediate · Course · 1 - 3 Months

Emory University
Skills you'll gain: Data Cleansing, Lean Six Sigma, Six Sigma Methodology, Consulting, Problem Solving, Management Consulting, Analytical Skills, Complex Problem Solving, Business Consulting, Performance Improvement, Data-Driven Decision-Making, Data Analysis, Consultative Approaches
Beginner · Course · 1 - 3 Months