Skills you'll gain: Prompt Engineering, Customer Retention, Customer Acquisition Management, User Feedback, Responsible AI, Customer Service, Customer experience strategy (CX), Customer Success Management, Customer Engagement, Generative AI, Customer Support, Customer Analysis, AI Personalization, ChatGPT, Anthropic Claude, Artificial Intelligence, Business Process Automation, Data-Driven Decision-Making, Automation, Predictive Analytics

Skills you'll gain: Educational Materials, Learning Strategies, Instructional Design, Web Content Accessibility Guidelines, Learning Management Systems, Web Content, Digital pedagogy, Education Software and Technology, Diversity Awareness, User Centered Design, Creative Thinking, Content Management, Cultural Responsiveness

Skills you'll gain: Grafana, System Monitoring, Prometheus (Software), Application Performance Management, DevOps, Continuous Monitoring, Docker (Software), Cloud-Native Computing, Containerization, Kubernetes, Microservices, Debugging, Distributed Computing, Data Management

Skills you'll gain: Course Development, Discussion Facilitation, Digital pedagogy, Instructional Design, Education Software and Technology, Pedagogy, Teaching, Student Engagement, Emerging Technologies, Virtual Reality

Skills you'll gain: Portfolio Risk, Financial Market, Risk Management, Risk Analysis, Financial Trading, Probability Distribution, R (Software), Financial Data, R Programming, Portfolio Management, Statistical Programming, Securities (Finance), Time Series Analysis and Forecasting, Estimation, Statistical Modeling, Simulation and Simulation Software

Skills you'll gain: Verification And Validation, Health Systems, Systems Engineering, Model Based Systems Engineering, Health Technology, Healthcare Industry Knowledge, Systems Integration, Requirements Analysis, Enterprise Architecture, Conceptual Design

Skills you'll gain: Data Engineering, Data Manipulation, Data Warehousing, Cloud Development, SQL, Data Pipelines, Extract, Transform, Load, Application Development, Artificial Intelligence and Machine Learning (AI/ML), Role-Based Access Control (RBAC), Stored Procedure, Data Storage, Database Management, Generative AI, Data Science, Data Import/Export, Machine Learning

Skills you'll gain: Cyber Security Policies, Security Engineering, Cybersecurity, Security Awareness, Vulnerability, Threat Modeling, Policy Analysis, Political Sciences, Public Policies, Public Safety and National Security, Human Factors, Human Computer Interaction, Usability, Software Testing

Skills you'll gain: SketchUp (3D Modeling Software), 3D Modeling, Building Design, 3D Assets, Architecture and Construction, Computer-Aided Design, Assembly Drawing

Skills you'll gain: Microsoft Excel, Data Visualization, Spreadsheet Software, Excel Formulas, Microsoft Office, Data Entry, Data Management, Productivity Software, Writing

Skills you'll gain: Algebra, Mathematical Software, Trigonometry, Mathematical Modeling, General Mathematics, Graphing, Geometry, Arithmetic, Advanced Mathematics

Skills you'll gain: Property and Real Estate, Real Estate, Market Dynamics, Commercial Real Estate, Real Estate Transactions, Business Valuation, Financial Analysis, Return On Investment, Economics, Capital Budgeting, Investments, Price Negotiation, Market Analysis, Finance, Consumer Behaviour, Competitive Analysis, Depreciation