IT support courses can help you learn troubleshooting techniques, network configuration, customer service skills, and system administration basics. You can build expertise in software installation, hardware maintenance, and cybersecurity practices. Many courses introduce tools like ticketing systems, remote desktop applications, and network monitoring software, showing how these skills are applied in real-world IT environments.

Johns Hopkins University
Skills you'll gain: Remote Access Systems, Linux, Web Applications, Internet Of Things, Embedded Systems, Application Programming Interface (API), Command-Line Interface, Application Security, Electronics, Control Systems, System Configuration, Hardware Design, Python Programming, Software Installation, Peripheral Devices
Mixed · Course · 1 - 4 Weeks

Codio
Skills you'll gain: User Accounts, Unix Commands, Unix, Command-Line Interface, OS Process Management, File Systems, Linux, Ubuntu, Linux Commands, Operating Systems, Systems Administration, Shell Script, File Management
Beginner · Course · 1 - 4 Weeks

Skills you'll gain: Microarchitecture, Computer Architecture, Hardware Architecture, Computer Hardware, Computer Systems, Embedded Systems, Data Storage, Computer Programming, C (Programming Language), C# (Programming Language)
Beginner · Course · 1 - 3 Months

Skills you'll gain: Routing Protocols, TCP/IP, Network Troubleshooting, OSI Models, Network Switches, Data Centers, Virtual Local Area Network (VLAN), Network Protocols, Network Security, Network Routing, Network Administration, Virtualization and Virtual Machines, Computer Networking, Network Monitoring, Wide Area Networks, Virtualization, Wireless Networks, Network Model, Networking Hardware, Local Area Networks
Intermediate · Specialization · 3 - 6 Months

Google Cloud
Skills you'll gain: Service Level, Product Support, Technical Communication, Google Cloud Platform, Help Desk Support, Technical Support, Issue Tracking, Personally Identifiable Information, Information Privacy, Problem Management, Data Cleansing
Beginner · Course · 1 - 4 Weeks

University at Buffalo
Skills you'll gain: Building Codes, Construction Inspection, Electrical Systems, Electrical Safety, Architectural Engineering, Land Development, Design Reviews, Submittals (Construction), System Requirements
Intermediate · Course · 1 - 3 Months

The Hong Kong University of Science and Technology
Skills you'll gain: Acceptance Testing, Software Development Methodologies, Configuration Management, Debugging, Software Development Life Cycle, Software Testing, Software Engineering, Unified Modeling Language, Integration Testing, User Acceptance Testing (UAT), Unit Testing, System Implementation, Secure Coding, Test Case, Requirements Analysis, Agile Methodology, Project Management
Intermediate · Course · 1 - 3 Months

Kennesaw State University
Skills you'll gain: Prompt Engineering, Generative AI, Google Gemini, ChatGPT, Responsible AI, LLM Application, Artificial Intelligence, Communication, Anthropic Claude, Predictive Modeling
Beginner · Course · 1 - 4 Weeks
University of Michigan
Skills you'll gain: Surveys, Interviewing Skills, Data Collection, Sampling (Statistics), Unstructured Data, Research Methodologies, Qualitative Research, Data Validation, Data Quality, Text Mining
Beginner · Course · 1 - 4 Weeks

Exploratorium
Skills you'll gain: Developing Training Materials, Electronics, Course Development, Creativity, Education Software and Technology, Basic Electrical Systems, Electronic Components, Driving engagement, Experimentation, Design, Computational Thinking, Creative Design, Construction
Beginner · Course · 1 - 3 Months

University of Colorado Boulder
Skills you'll gain: Blended Learning, Course Development, Web Content Accessibility Guidelines, Education Software and Technology, Learning Management Systems, Language Learning, Technology Strategies
Intermediate · Course · 1 - 4 Weeks

PwC India
Skills you'll gain: Auditing, Tax Compliance, Tax, Compliance Auditing, Tax Laws, Business Risk Management, Standard Operating Procedure, Legal Risk, Risk Mitigation, Financial Regulation, Regulatory Compliance, Law, Regulation, and Compliance, Litigation Support
Beginner · Course · 1 - 4 Weeks