IT support courses can help you learn troubleshooting techniques, network configuration, customer service skills, and system administration basics. You can build expertise in software installation, hardware maintenance, and cybersecurity practices. Many courses introduce tools like ticketing systems, remote desktop applications, and network monitoring software, showing how these skills are applied in real-world IT environments.

University of Pennsylvania
Skills you'll gain: Team Performance Management, Systems Thinking, Cognitive flexibility, Team Building, Knowledge Transfer, Innovation, Organizational Development, Organizational Effectiveness, Creative Thinking, Problem Solving, Adaptability, Decision Making, Culture
Mixed · Course · 1 - 4 Weeks

Skills you'll gain: Intrusion Detection and Prevention, Computer Security Incident Management, Cyber Threat Hunting, Cyber Attacks, Cybersecurity, Cyber Operations, Continuous Monitoring, Event Monitoring, Disaster Recovery, Incident Management, Security Information and Event Management (SIEM), Threat Detection, Cloud Security, Security Controls, Threat Management, System Monitoring, IT Automation, Record Keeping, Problem Management
Beginner · Course · 1 - 4 Weeks
IE Business School
Skills you'll gain: Economic Development, International Finance, Economics, Business Economics, Market Opportunities, International Relations, Global Marketing, Demography, Business Risk Management, Analysis, Growth Strategies, Policy Analysis
Intermediate · Course · 1 - 3 Months

Google Cloud
Skills you'll gain: Service Level, Product Support, Technical Communication, Google Cloud Platform, Help Desk Support, Technical Support, Issue Tracking, Personally Identifiable Information, Information Privacy, Problem Management, Data Cleansing
Beginner · Course · 1 - 4 Weeks

University of California San Diego
Skills you'll gain: Data Presentation, Data Processing, Big Data, Apache Spark, Splunk, Data Analysis, Unstructured Data, Data Storytelling, Analytics, Network Analysis, Data Modeling, Unsupervised Learning
Mixed · Course · 1 - 3 Months

University of Colorado Boulder
Skills you'll gain: Simulations, Mathematics Education, Science and Research, User Feedback, Technical Support
Intermediate · Course · 1 - 4 Weeks

Northwestern University
Skills you'll gain: Simulation and Simulation Software, Mathematical Modeling, Mechanical Engineering, Engineering Calculations, Mechanics, Algorithms, Torque (Physics), Differential Equations, Control Systems, Applied Mathematics, Calculus
Intermediate · Course · 1 - 4 Weeks

University of Colorado Boulder
Skills you'll gain: Systems Thinking, Needs Assessment, Community Development, Sustainable Development, Corporate Sustainability, Diversity and Inclusion, Organizational Change, Strategic Thinking, Environmental Social And Corporate Governance (ESG), Stakeholder Engagement, Project Management, Communication Strategies, Decision Making
Beginner · Course · 1 - 4 Weeks

Rutgers the State University of New Jersey
Skills you'll gain: Financial Statements, Supply Chain Management, Case Studies, Financial Analysis, Supply Chain Planning, Process Mapping, Logistics, Product Strategy, Income Statement, Business Strategy, Organizational Change, IT Management, Balance Sheet, Information Systems, Change Management, Complex Problem Solving
Advanced · Course · 1 - 4 Weeks

Skills you'll gain: Prompt Engineering, Development Environment, Large Language Modeling, Data Store, LLM Application, Text Mining, Generative AI, Databases, Database Development, OpenAI, Database Management, Semantic Web, Data Storage Technologies, Document Management, Artificial Intelligence, Data Storage, Data Processing, Natural Language Processing
Intermediate · Course · 1 - 4 Weeks

University of Colorado Boulder
Skills you'll gain: Linear Algebra, Applied Mathematics, Data Science, Data Analysis, Statistical Methods, Algebra, Numerical Analysis
Intermediate · Course · 1 - 3 Months

Pontificia Universidad Católica de Chile
Skills you'll gain: Caregiving, Family Support, Diversity Awareness, Chronic Diseases, Care Management, Patient Education and Support, Mental and Behavioral Health Specialties, Preventative Care, Patient Treatment, School Psychology, Pediatrics, Emergency Response, Treatment Planning, Neurology, Pharmacotherapy
Beginner · Course · 1 - 4 Weeks