IT support courses can help you learn troubleshooting techniques, network configuration, customer service skills, and system administration basics. You can build expertise in software installation, hardware maintenance, and cybersecurity practices. Many courses introduce tools like ticketing systems, remote desktop applications, and network monitoring software, showing how these skills are applied in real-world IT environments.

Skills you'll gain: Microsoft Project, Timelines, Project Schedules, Milestones (Project Management), Scheduling, Data Visualization, Workflow Management, Dependency Analysis, Project Management, Project Planning
Beginner · Guided Project · Less Than 2 Hours

Northwestern University
Skills you'll gain: Machine Controls, Control Systems, Artificial Intelligence, Automation, Graph Theory, Algorithms, Virtual Environment, Simulation and Simulation Software, Mathematical Modeling, Data Structures, Linear Algebra
Intermediate · Course · 1 - 4 Weeks

Skills you'll gain: Microsoft Excel, Spreadsheet Software, Microsoft Office, Computer Literacy
Intermediate · Guided Project · Less Than 2 Hours

Scrimba
Skills you'll gain: JSON, Event-Driven Programming, Javascript, Mobile Development, Data Structures, Object Oriented Programming (OOP), Web Applications, Programming Principles, Data Storage Technologies, Computer Programming, Data Storage, Front-End Web Development, User Interface (UI), Web Development, Debugging
Beginner · Course · 1 - 3 Months

University of Washington
Skills you'll gain: Data Storytelling, Automation, Decision Support Systems, Artificial Intelligence and Machine Learning (AI/ML), User Story, Human Machine Interfaces, Artificial Intelligence, Machine Learning, Data-Driven Decision-Making, Innovation, Analysis
Beginner · Course · 1 - 4 Weeks

Skills you'll gain: Lean Six Sigma, Process Mapping, Process Improvement, Process Analysis, Quality Improvement, Business Process Improvement, Continuous Improvement Process, Waste Minimization, Statistical Analysis, Quality Management, Operational Efficiency, Statistical Process Controls, Root Cause Analysis, Customer Analysis, Business Metrics
Beginner · Course · 1 - 4 Weeks

Michigan State University
Skills you'll gain: Game Design, Peer Review, Storytelling, Writing, Content Creation, Creative Thinking, Active Listening, Constructive Feedback, Storyboarding
Beginner · Course · 1 - 3 Months

University of Maryland, College Park
Skills you'll gain: Interviewing Skills, Concision, Public Speaking, Persuasive Communication, Cultural Responsiveness, Business Research, Non-Verbal Communication, Professionalism, Negotiation
Mixed · Course · 1 - 3 Months

University of California, Davis
Skills you'll gain: Proposal Writing, Fundraising, Prospecting and Qualification, Business Writing, Stakeholder Management, Negotiation, Compliance Reporting, Relationship Building, Communication Strategies
Beginner · Course · 1 - 3 Months

Ludwig-Maximilians-Universität München (LMU)
Skills you'll gain: Child Health, Infant Care, Maternal Health, Postpartum Care, Pediatrics, Anatomy, Nutrition and Diet, Public Health and Disease Prevention, Public Health, Clinical Nutrition, Immunology, Patient Positioning, Food Safety and Sanitation, Endocrinology, Biochemistry
Intermediate · Course · 1 - 3 Months

University of California, Irvine
Skills you'll gain: Discussion Facilitation, Verbal Communication Skills, Public Speaking, Communication, Social Skills, Interpersonal Communications, Active Listening, Collaboration, Organizational Skills, Time Management
Beginner · Course · 1 - 4 Weeks

The State University of New York
Skills you'll gain: Digital Design, Infographics, Content Creation, Graphic Design, Multimedia, Brainstorming, Web Content, Planning, Information Management, Research, Literacy, Lifelong Learning, Computer Literacy, Critical Thinking, Data Ethics, Analytical Skills, Digital Communications, Intellectual Property, Investigation, Peer Review
Beginner · Specialization · 3 - 6 Months