Process mining courses can help you learn process discovery, conformance checking, and performance analysis. You can build skills in data extraction, visualization techniques, and identifying bottlenecks in workflows. Many courses introduce tools like ProM, Celonis, and Disco, which facilitate the analysis of event logs and support the optimization of business processes.

University of Illinois Urbana-Champaign
Skills you'll gain: Loss Prevention, Waste Minimization, Mitigation, Food Quality Assurance And Control, Supply Chain, Food and Beverage, Supply Chain Management, Supply Chain Systems, Materials Management, Sustainable Development, Production Process, Market Dynamics, Economics, Stakeholder Engagement, Economic Development, Stakeholder Management, Knowledge Transfer, International Relations, Education and Training
Beginner · Course · 1 - 3 Months

Universidades Anáhuac
Skills you'll gain: Customer Success Management, Customer Service, Customer experience strategy (CX), Customer Retention, Customer Relationship Building, Customer Engagement, Customer Relationship Management, Customer Support, Customer and Client Support, Customer experience improvement, Customer Data Management, Customer Relationship Management (CRM) Software, Customer Acquisition Management, Sales Process, Relationship Management, Customer Analysis, Customer Insights, Sales Management, Leadership, Business Metrics
Beginner · Course · 1 - 3 Months

University of Pennsylvania
Skills you'll gain: Negotiation, Contract Negotiation, Trustworthiness, Conflict Management, Relationship Building, Communication, Composure, Emotional Intelligence, Rapport Building, Communication Strategies, Influencing, De-escalation Techniques, Business Ethics, Team Management, Stress Management
Beginner · Course · 1 - 4 Weeks

Simplilearn
Skills you'll gain: Project Risk Management, Requirements Management, Project Management, Risk Management, Project Planning, Data Visualization, Agile Methodology, Agile Project Management, Microsoft Excel, Solution Design, Cost Management, Business Analysis, Interactive Data Visualization, Excel Formulas, Requirements Elicitation, Stakeholder Management, Pivot Tables And Charts, Business Analytics, Data Analysis, Data Validation
Beginner · Specialization · 1 - 3 Months

University of Illinois Urbana-Champaign
Skills you'll gain: Organizational Leadership, Leadership, Team Leadership, Leadership and Management, Leadership Development, Team Motivation, Workplace inclusivity, Motivational Skills, Decision Making, Organizational Effectiveness, Teamwork, Strategic Decision-Making, People Management, Drive Engagement, Diversity and Inclusion, Decision Intelligence, Collaboration, Cultural Diversity, Adaptability
Mixed · Course · 1 - 3 Months
University of Illinois Urbana-Champaign
Skills you'll gain: Tax Planning, Corporate Tax, Tax Management, Income Tax, Tax Laws, Tax, Sales Tax, Tax Returns, Tax Compliance, Property and Real Estate, Case Law
Build toward a degree
Intermediate · Course · 1 - 3 Months

Universidade de São Paulo
Skills you'll gain: Project Performance, Project Risk Management, Communication Planning, Risk Analysis, Risk Mitigation, Risk Management, Scope Management, Project Management, Change Management, Stakeholder Management, Stakeholder Communications, Communication, Knowledge Transfer
Mixed · Course · 1 - 3 Months

Tecnológico de Monterrey
Skills you'll gain: Risk Analysis, Project Risk Management, Risk Management, Change Control, Risk Mitigation, Project Management Software, Project Controls, Risk Modeling, Change Management, Microsoft Project, Contingency Planning, Project Management, Simulation and Simulation Software, Probability & Statistics
Mixed · Course · 1 - 4 Weeks

Microsoft
Skills you'll gain: Product Roadmaps, AI Product Strategy, Technology Roadmaps, Product Strategy, User Story, Agile Product Development, Stakeholder Management, Product Requirements, Functional Specification, Responsible AI, Innovation, Change Management, Market Research, Prioritization
Beginner · Course · 1 - 3 Months

Starweaver
Skills you'll gain: Active Listening, Responsible AI, Non-Verbal Communication, Business Writing, Concision, Team Collaboration, Writing, Cultural Sensitivity, Persuasive Communication, Organizational Change, Interpersonal Communications, Stakeholder Engagement, Google Gemini, Anthropic Claude, Generative AI, Change Management, Communication, Strategic Communication, Marketing Communications, Strategic Marketing
Intermediate · Specialization · 1 - 4 Weeks

Peking University
Skills you'll gain: Interviewing Skills, Business Communication, Marketing, Customer Complaint Resolution, Customer Service, Business Ethics, Customer Support, Marketing Strategies, Product Marketing, Product Knowledge, Product Demonstration, New Hire Orientations, Vocabulary, Greeting Customers, Oral Expression, Recruitment, Product Promotion, Employee Onboarding, Verbal Communication Skills, Language Competency
Intermediate · Course · 1 - 3 Months

University of Minnesota
Skills you'll gain: Operations Research, Mathematical Modeling, Business Modeling, Business Analytics, Analytics, Process Optimization, Data-Driven Decision-Making, Model Optimization, Microsoft Excel, Decision Making, Excel Formulas, Spreadsheet Software, Graphing
Beginner · Course · 1 - 4 Weeks