IT support courses can help you learn troubleshooting techniques, network configuration, customer service skills, and system administration basics. You can build expertise in software installation, hardware maintenance, and cybersecurity practices. Many courses introduce tools like ticketing systems, remote desktop applications, and network monitoring software, showing how these skills are applied in real-world IT environments.

University of Virginia
Skills you'll gain: Design Thinking, Innovation, Journey Mapping, Process Design, Business Modeling, Business Architecture, Business Process, Business Strategy, Strategic Partnership, Growth Strategies, Customer Analysis, Value Propositions, Product Management, Resource Allocation, Customer Relationship Building, Customer Relationship Management
Beginner · Course · 1 - 4 Weeks

Banco Interamericano de Desarrollo
Skills you'll gain: Failure Analysis, Risk Analysis, Risk Modeling, Failure Mode And Effects Analysis, Risk Management, Hazard Analysis, Risk Management Framework, Project Risk Management, Risk Mitigation, Analysis, Vulnerability Assessments, Climate Change Adaptation, Data Analysis Software, Climate Change Programs, Simulation and Simulation Software, Qualitative Research, Resilience
Advanced · Course · 1 - 4 Weeks

Skills you'll gain: Kanban Principles, Workflow Management, Collaborative Software, Product Management, Product Planning, Product Lifecycle Management, Project Management Software, Project Management
Beginner · Guided Project · Less Than 2 Hours

Skills you'll gain: Project Management, Agile Project Management, Project Management Life Cycle, Project Risk Management, Project Management Institute (PMI) Methodology, Project Planning, Stakeholder Engagement, Business Analysis, Leadership
Advanced · Course · 1 - 4 Weeks

University of Minnesota
Skills you'll gain: Cloud Security, Application Security, Network Security, Computer Security, Cloud Computing, Cybersecurity, Security Controls, Infrastructure Security, Remote Access Systems, Cyber Attacks, Public Key Infrastructure, Hardening, Cryptography, Vulnerability Management, Private Cloud, Cryptographic Protocols, Vulnerability Assessments, Virtualization, Virtual Machines, Authentications
Beginner · Course · 1 - 4 Weeks

École Polytechnique Fédérale de Lausanne
Skills you'll gain: Digital Signal Processing, Electrical Engineering, Communication Systems, Electronics, Telecommunications, Linear Algebra, Applied Mathematics
Intermediate · Course · 1 - 4 Weeks

Skills you'll gain: Human Resources, Human Resources Information System (HRIS), Human Resource Strategy, Human Resource Policies, Human Resources Management and Planning, Human Resource Management, HR Tech, Human Resources Software, Vendor Management, Law, Regulation, and Compliance, Business Correspondence, People Analytics, Vendor Relationship Management, Labor Compliance, Workforce Management, Management Reporting, Internal Communications, Regulation and Legal Compliance, Business Communication, Communication Strategies
Beginner · Course · 1 - 4 Weeks

Universitat de Barcelona
Skills you'll gain: European History, Writing, Art History, Case Studies
Beginner · Course · 1 - 3 Months

University of Illinois Urbana-Champaign
Skills you'll gain: Energy and Utilities, Oil and Gas, Petroleum Industry, Environmental Issue, Electrical Power, Environmental Science, Economics, Environment and Resource Management, Sustainable Technologies, Plant Operations and Management, Economics, Policy, and Social Studies, Radiation Protection, Sustainable Engineering, Physics, Natural Resource Management, Behavioral Economics, Climate Change Mitigation, Emerging Technologies
Beginner · Course · 1 - 3 Months

SkillUp
Skills you'll gain: Performance Review, Occupational Safety and Health Administration (OSHA), Diversity and Inclusion, Constructive Feedback, Workplace inclusivity, Interviewing Skills, Ethical Standards And Conduct, Responsible AI, Optimism, Business Ethics, Labor Compliance, People Management, Compliance Training, Law, Regulation, and Compliance, AI literacy, Conflict Management, Human Resources, Healthcare Ethics, Regulation and Legal Compliance, Culture
Beginner · Specialization · 3 - 6 Months

Skills you'll gain: Role-Based Access Control (RBAC), Azure Active Directory, Microsoft Azure, Virtual Networking, Active Directory, Load Balancing, Cloud Management, Virtual Machines, Kubernetes, Network Monitoring, Authorization (Computing), Identity and Access Management, User Provisioning, Network Troubleshooting, Virtualization and Virtual Machines, Containerization, Network Planning And Design, Cloud Storage, Cloud Computing, Infrastructure As A Service (IaaS)
Intermediate · Specialization · 3 - 6 Months
Skills you'll gain: Governance, Data Ethics, Business Ethics, Strategic Leadership, Business Leadership, Organizational Leadership, Governance Risk Management and Compliance, Ethical Standards And Conduct, Policy Development, Culture Transformation, Business Transformation, Stakeholder Engagement, Compliance Management, Responsible AI, Policy Analysis, Employee Training, Change Management, Employee Engagement
Beginner · Course · 1 - 3 Months