Service design courses can help you learn user journey mapping, service blueprinting, and prototyping techniques. You can build skills in stakeholder engagement, service evaluation, and designing for diverse user needs. Many courses introduce tools like journey mapping software and customer feedback platforms, that support visualizing service interactions and gathering insights to enhance user experiences.

Duke University
Skills you'll gain: Software Design, Code Reusability, Program Development, Java, Java Programming, AI Personalization, Object Oriented Programming (OOP), Data Preprocessing, Data Structures, Algorithms, File I/O, Hypertext Markup Language (HTML)
★ 4.7 (658) · Intermediate · Course · 1 - 3 Months

Universidad de los Andes
Skills you'll gain: Performance Measurement, Business Modeling, Strategic Partnership, Resource Allocation, Value Propositions, Performance Metric, New Business Development, Financial Modeling, Business Strategy, Persona Development, Strategic Marketing, Business Relationship Management, User Feedback, Customer Analysis, Consumer Behaviour, Verification And Validation
★ 4.8 (436) · Beginner · Course · 1 - 3 Months

Peking University
Skills you'll gain: Interviewing Skills, Product Knowledge, Business Communication, Marketing, Oral Expression, Customer Complaint Resolution, Marketing Strategies, Verbal Communication Skills, Customer Service, Oral Comprehension, Product Marketing, Advertising, Vocabulary, Language Learning, Language Competency, Peer Review
★ 4.9 (150) · Intermediate · Course · 1 - 3 Months

Instituto Tecnológico de Aeronáutica
Skills you'll gain: Control Systems, Matlab, Systems Design, Mathematical Software, Mathematical Modeling, Systems Analysis, Simulations, System Requirements
★ 4.8 (101) · Intermediate · Course · 1 - 3 Months

Universidad de los Andes
Skills you'll gain: Java, Object Oriented Design, Java Programming, Code Reusability, Object Oriented Programming (OOP), Data Structures, Computer Programming, User Interface (UI), UI Components, Programming Principles, Algorithms, Program Development, Debugging
★ 4.6 (300) · Beginner · Course · 1 - 3 Months

Board Infinity
Skills you'll gain: C# (Programming Language), ASP.NET, .NET Framework, Object Oriented Programming (OOP), Object Oriented Design, Application Frameworks, Web Applications, Programming Principles, Web Development, Event-Driven Programming
★ 4.1 (309) · Intermediate · Course · 1 - 4 Weeks

University of Maryland, College Park
Skills you'll gain: Stakeholder Management, Product Management, Stakeholder Engagement, Team Leadership, Product Development, New Product Development, Product Marketing, Commercialization, Product Lifecycle Management, Team Management, Stakeholder Communications, Strategic Marketing, Marketing, Team Building, Leadership, Customer Analysis
★ 4.6 (336) · Beginner · Course · 1 - 4 Weeks

Amazon Web Services
Skills you'll gain: Responsible AI, Generative AI, Generative AI Agents, Prompt Engineering, Amazon Bedrock, Data Ethics, AWS SageMaker, AI Workflows, Agentic systems, AI Product Strategy, Agentic Workflows, Amazon Web Services, AI Integrations, LLM Application, AI Orchestration, MLOps (Machine Learning Operations), Application Programming Interface (API), Application Development, Solution Architecture, Data Management
★ 4.6 (121) · Beginner · Professional Certificate · 1 - 3 Months

Johns Hopkins University
Skills you'll gain: Medical Privacy, Health Insurance Portability And Accountability Act (HIPAA) Compliance, Health Information Management, Security Awareness, Cloud Security, Encryption, Personally Identifiable Information, Health Informatics, Health Information Management and Medical Records, Healthcare Industry Knowledge, Health Care Procedure and Regulation, Data Security, Cyber Attacks, Medical Records, Health Technology, Information Privacy, Cloud Computing, Patient Safety
★ 4.8 (465) · Beginner · Course · 1 - 4 Weeks

University of Colorado Boulder
Skills you'll gain: Sustainable Development, Sustainable Design, Sustainable Systems, Sustainable Technologies, Sustainable Business, Organizational Leadership, Corporate Sustainability, Strategic Leadership, Environmental Resource Management, Business Leadership, Sustainable Architecture, Environment and Resource Management, Environmental Issue, Environment, Land Management, Climate Change Adaptation, Building Design, Climate Change Mitigation, Energy and Utilities, Economics
★ 4.7 (390) · Intermediate · Course · 1 - 3 Months

Skills you'll gain: React.js, Routing Protocols, UI Components, Code Reusability, JavaScript Frameworks, Front-End Web Development, Frontend Performance, Web Content Accessibility Guidelines, Cascading Style Sheets (CSS), Event-Driven Programming, User Experience Design, User Interface (UI), Frontend Integration, Debugging, Web Development Tools, Web Frameworks, Data Management, Context Management, Javascript, Application Programming Interface (API)
★ 4.7 (263) · Intermediate · Specialization · 3 - 6 Months

Universidad Nacional Autónoma de México
Skills you'll gain: NoSQL, Data Warehousing, Database Systems, Database Theory, Relational Databases, Database Management, Extract, Transform, Load, SQL, Databases, Data Mining, Database Development, Business Intelligence, Database Application, Database Management Systems, Big Data, Information Systems, Database Design, MongoDB, Scalability, Database Software
★ 4.3 (699) · Intermediate · Specialization · 3 - 6 Months