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Service Design Courses

Service design courses can help you learn user journey mapping, service blueprinting, and prototyping techniques. You can build skills in stakeholder engagement, service evaluation, and designing for diverse user needs. Many courses introduce tools like journey mapping software and customer feedback platforms, that support visualizing service interactions and gathering insights to enhance user experiences.

Popular Service Design Courses and Certifications


  • U

    University of Illinois Urbana-Champaign

    Creativity Toolkit II: Creative Collaboration

    Skills you'll gain: Collaboration, Team Collaboration, Leadership, Presentations, Creativity, Ideation, Teamwork, Innovation, Team Building, People Management, Persuasive Communication, Influencing, Drive Engagement, Storytelling, Communication, Social Skills, Decision Making

    4.8
    Rating, 4.8 out of 5 stars
    ·
    410 reviews

    Beginner · Course · 1 - 4 Weeks

  • I

    Imperial College London

    Global Health Innovations

    Skills you'll gain: Innovation, Product Development, Intellectual Property, Design Thinking, Oral Expression, Sales Presentations, New Product Development, Health Systems, Verbal Communication Skills, Presentations, Public Speaking, Stakeholder Analysis, Sales Presentation, Stakeholder Communications, Commercialization, Ideation, Organizational Structure, Persuasive Communication, Entrepreneurship, Public Health

    4.7
    Rating, 4.7 out of 5 stars
    ·
    299 reviews

    Beginner · Specialization · 1 - 3 Months

  • U

    University of Illinois Urbana-Champaign

    Cloud Networking

    Skills you'll gain: Virtual Networking, Cloud Infrastructure, Network Architecture, Computer Networking, Network Infrastructure, Cloud Computing Architecture, General Networking, Software-Defined Networking, Network Planning And Design, Cloud Computing, Virtualization, Network Routing, TCP/IP, Wide Area Networks, Data Centers, Network Performance Management, Network Switches, Virtual Machines, Virtualization and Virtual Machines, Python Programming

    4.4
    Rating, 4.4 out of 5 stars
    ·
    304 reviews

    Mixed · Course · 1 - 3 Months

  • C

    Coursera

    Increase SEO Traffic with WordPress

    Skills you'll gain: WordPress, Search Engine Optimization, Web Analytics and SEO, Blogs, Content Optimization, Web Analytics, Content Performance Analysis, Web Content, Keyword Research, Content Management, Marketing, Analytics, Web Design, Web Development, User Experience

    4.5
    Rating, 4.5 out of 5 stars
    ·
    800 reviews

    Advanced · Guided Project · Less Than 2 Hours

  • F

    Fractal Analytics

    Structured Approach to Problem Solving

    Skills you'll gain: Human Centered Design, Problem Solving, Critical Thinking and Problem Solving, Critical Thinking, User Centered Design, Analytical Skills, Data Science, Decision Making, Data Analysis

    4.6
    Rating, 4.6 out of 5 stars
    ·
    160 reviews

    Beginner · Course · 1 - 4 Weeks

  • M

    Microsoft

    Secure & Scalable Cloud Infrastructure with Microsoft Azure

    Skills you'll gain: Microsoft Azure, Identity and Access Management, Cloud Infrastructure, Cloud Computing, Infrastructure As A Service (IaaS), Cloud Platforms, Cloud Deployment, Virtual Machines, Kubernetes, Role-Based Access Control (RBAC), Virtual Networking, Cloud Management, Windows PowerShell, Application Deployment, Load Balancing, Network Architecture, Security Information and Event Management (SIEM), Command-Line Interface, Network Security, Scalability

    4.6
    Rating, 4.6 out of 5 stars
    ·
    19 reviews

    Beginner · Course · 1 - 4 Weeks

  • D

    Duke University

    Programming for Python Data Science: Principles to Practice

    Skills you'll gain: Matplotlib, Pandas (Python Package), Plot (Graphics), NumPy, Data Cleansing, Data Structures, Scientific Visualization, Data Visualization Software, Predictive Analytics, Data Visualization, Statistical Visualization, Debugging, Data Presentation, Data Manipulation, Code Reusability, Object Oriented Programming (OOP), Python Programming, Simulations, Predictive Modeling, Data Analysis

    4
    Rating, 4 out of 5 stars
    ·
    101 reviews

    Beginner · Specialization · 3 - 6 Months

  • U

    University of Alberta

    A Complete Reinforcement Learning System (Capstone)

    Skills you'll gain: Reinforcement Learning, Systems Development, Solution Architecture, Machine Learning Methods, Model Training, Model Evaluation, Agentic systems, Artificial Neural Networks, Machine Learning, Model Optimization, Machine Learning Algorithms, Markov Model, Feature Engineering, Algorithms, Performance Tuning

    4.7
    Rating, 4.7 out of 5 stars
    ·
    653 reviews

    Intermediate · Course · 1 - 3 Months

  • U

    University of California, Irvine

    Inicio y planificación de proyectos

    Skills you'll gain: Project Planning, Stakeholder Engagement, Conflict Management, Stakeholder Management, Planning, Project Management, Project Scoping, Work Breakdown Structure, Stakeholder Analysis, Project Documentation, Stakeholder Communications, Leadership and Management, Scope Management, Influencing, Organizational Structure

    4.8
    Rating, 4.8 out of 5 stars
    ·
    711 reviews

    Mixed · Course · 1 - 3 Months

  • U

    University of Colorado Boulder

    Product Development for Technical Managers

    Skills you'll gain: New Product Development, Product Development, Product Strategy, Product Design, Design Thinking, Product Planning, Innovation, Persona Development, Product Management, Team Management, Conceptual Design, Prototyping, Team Performance Management, Market Research, Sustainable Business, Design and Product, Project Portfolio Management, Agile Product Development, Marketing, Product Marketing

    Build toward a degree

    4.9
    Rating, 4.9 out of 5 stars
    ·
    38 reviews

    Beginner · Specialization · 3 - 6 Months

  • E

    Eindhoven University of Technology

    Improving Your Statistical Questions

    Skills you'll gain: Science and Research, Scientific Methods, Research Design, Research, Quantitative Research, Research Methodologies, General Science and Research, Statistical Reporting, Sample Size Determination, Simulations, Data Sharing, Statistical Inference, Statistical Methods, Statistical Analysis, Statistical Hypothesis Testing, Data Ethics, Computational Thinking, Data Synthesis, Probability & Statistics

    4.9
    Rating, 4.9 out of 5 stars
    ·
    112 reviews

    Intermediate · Course · 1 - 3 Months

  • U

    University of London

    Object Oriented Programming

    Skills you'll gain: Pseudocode, C++ (Programming Language), Object Oriented Programming (OOP), C and C++, Object Oriented Design, File I/O, Integrated Development Environments, Computer Programming, Development Environment, Programming Principles, Data Structures, Program Development, Algorithms, Interactive Design, Data Modeling, FinTech, Software Engineering, Test Data, Data Validation, Verification And Validation

    Build toward a degree

    4.7
    Rating, 4.7 out of 5 stars
    ·
    259 reviews

    Intermediate · Specialization · 1 - 3 Months

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In summary, here are 10 of our most popular service design courses

  • Creativity Toolkit II: Creative Collaboration: University of Illinois Urbana-Champaign
  • Global Health Innovations: Imperial College London
  • Cloud Networking: University of Illinois Urbana-Champaign
  • Increase SEO Traffic with WordPress: Coursera
  • Structured Approach to Problem Solving: Fractal Analytics
  • Secure & Scalable Cloud Infrastructure with Microsoft Azure: Microsoft
  • Programming for Python Data Science: Principles to Practice: Duke University
  • A Complete Reinforcement Learning System (Capstone): University of Alberta
  • Inicio y planificación de proyectos: University of California, Irvine
  • Product Development for Technical Managers: University of Colorado Boulder

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