Service design courses can help you learn user journey mapping, service blueprinting, and prototyping techniques. You can build skills in stakeholder engagement, service evaluation, and designing for diverse user needs. Many courses introduce tools like journey mapping software and customer feedback platforms, that support visualizing service interactions and gathering insights to enhance user experiences.

Skills you'll gain: Laboratory Procedures, Laboratory Testing, Chemistry, Safety Standards, Product Design, Regulatory Compliance, Mathematical Modeling, Product Testing, Design Specifications, Materials science, Personal protective equipment, Record Keeping, Quality Assurance, Product Development, Technical Documentation, Performance Testing
Beginner · Course · 1 - 3 Months

University of Virginia
Skills you'll gain: IT Management, Technology Strategies, Information Technology Architecture, Information Technology, Business Strategy, Cyber Risk, Cyber Security Strategy, Design Thinking, Process Design, AI Enablement, Large Language Modeling, Threat Management, LLM Application, Cybersecurity, Business Modeling, Agile Methodology, Project Portfolio Management, Technical Communication
Beginner · Course · 1 - 4 Weeks

Skills you'll gain: Solution Design, Project Scoping, Technical Documentation, System Implementation, Project Management, Technology Solutions, Project Implementation, Program Implementation, Project Closure, Project Coordination, Technical Consulting, Solution Delivery, Stakeholder Analysis, Requirements Analysis, Journey Mapping, Customer Engagement, Test Planning, Requirements Elicitation, Customer Analysis, Business Transformation
Beginner · Course · 1 - 3 Months

Unilever
Skills you'll gain: Data Storytelling, Marketing Automation, Web Analytics, Marketing Effectiveness, Marketing Analytics, Customer Insights, Campaign Planning, Digital Marketing, Social Media Campaigns, Campaign Management, Digital Marketing Tools, Web Analytics and SEO, Market Analysis, Social Media Marketing, Digital Media Strategy, Customer Analysis, Search Engine Marketing, Marketing Strategies, Digital Analysis, Google Analytics
Beginner · Professional Certificate · 3 - 6 Months

University of Copenhagen
Skills you'll gain: Sustainable Development, Public Health, Health Disparities, Community Health, Health Equity, Public Works, Health Policy, Health Promotion, Social Determinants Of Health, Community Development, Sustainable Design, Gerontology, Landscape Architecture, Sanitation, Climate Change Adaptation, Demography, Environmental Issue, Pollution Prevention
Mixed · Course · 1 - 3 Months

Arizona State University
Skills you'll gain: Design Research, Design Thinking, Creative Thinking, Design, Creative Problem-Solving, Design Strategies, Aesthetics, Case Studies, User Experience Design, Sustainable Design, Graphic Design, Social Impact, Consumer Behaviour, Environmental Issue, Economics
Mixed · Course · 1 - 3 Months

Google - Spectrum Sharing
Skills you'll gain: Public Key Infrastructure, Wireless Networks, Technical Communication, Software Installation, Key Management, Infrastructure Security, Network Infrastructure, System Configuration, Telecommunications, Authorization (Computing), Data Sharing
Mixed · Course · 1 - 3 Months

Duke University
Skills you'll gain: Software Design, Maintainability, Code Reusability, Program Development, Java, Java Programming, AI Personalization, Object Oriented Programming (OOP), Data Structures, Algorithms, File I/O, Hypertext Markup Language (HTML)
Intermediate · Course · 1 - 3 Months

University of Glasgow
Skills you'll gain: Leadership and Management, Business Administration, Leadership Studies, Supply Chain, Marketing Strategies, Digital Transformation, Supply Chain Management, Organizational Change, Business Leadership, Sustainable Business, Marketing, Financial Data, Business Operations, Business Management, Strategic Marketing, Innovation, Corporate Sustainability, Accounting, Change Management, Project Management
Intermediate · Course · 1 - 4 Weeks

Skills you'll gain: Application Development, User Interface and User Experience (UI/UX) Design, User Interface (UI), Web Design, Web Design and Development, Front-End Web Development, No-Code Development, WordPress, Web Applications, User Experience Design, HTML and CSS, Web Development, Full-Stack Web Development, Web Servers, Web Development Tools, Back-End Web Development, Content Management Systems
Beginner · Course · 1 - 3 Months

École Nationale des Ponts et Chaussées
Skills you'll gain: Lean Manufacturing, Lean Methodologies, Culture Transformation, Business Transformation, Continuous Improvement Process, Process Improvement, Production Process, Manufacturing Operations, Service Improvement, Process Optimization, Operational Excellence, Operational Efficiency, Process Analysis, Value Engineering, Waste Minimization, Business Technologies
Beginner · Course · 1 - 4 Weeks

Skills you'll gain: NIST 800-53, Risk Management Framework, Cyber Risk, Federal Information Security Management Act, Systems Development Life Cycle, Cybersecurity, Continuous Monitoring, Security Management, Cyber Governance, Cyber Security Strategy, Security Controls, Infrastructure Security, Cyber Security Assessment, Incident Response, Authorization (Computing), Security Requirements Analysis, Cyber Security Policies, Information Assurance, Information Systems Security, Information Privacy
Beginner · Specialization · 3 - 6 Months