IT support courses can help you learn troubleshooting techniques, network configuration, customer service skills, and system administration basics. You can build expertise in software installation, hardware maintenance, and cybersecurity practices. Many courses introduce tools like ticketing systems, remote desktop applications, and network monitoring software, showing how these skills are applied in real-world IT environments.

Samsung
Skills you'll gain: Help Desk Support, Technical Support, Technical Support and Services, Hardware Troubleshooting, Customer Service, Product Support, Customer Support, Insurance and Warranty Claims Processing, Problem Solving, Company, Product, and Service Knowledge, Android (Operating System), Product Knowledge, Active Listening, Communication
★ 4.5 (10) · Beginner · Course · 1 - 4 Weeks

Skills you'll gain: Generative AI, Fraud detection, Generative Model Architectures, AI Personalization, Financial Regulation, Law, Regulation, and Compliance, Regulatory Compliance, Predictive Analytics, Financial Services, Financial Regulations, AI Security, Personalized Service, Payroll Reporting, Financial Trading, Market Data, Retail Banking, Predictive Modeling, Financial Reporting, Prompt Engineering, FinTech
★ 3.8 (92) · Beginner · Course · 1 - 4 Weeks

University of Michigan
Skills you'll gain: Sampling (Statistics), Sample Size Determination, Data Collection, Surveys, Quantitative Research, Statistical Methods, Statistical Analysis, Statistical Software, Probability & Statistics, Probability, Statistical Inference, Network Analysis, Research Design
★ 4.3 (111) · Beginner · Course · 1 - 3 Months

University of Colorado System
Skills you'll gain: Cryptography, Arithmetic, Algorithms, Applied Mathematics, Probability, Computer Science
★ 4.6 (334) · Beginner · Course · 1 - 4 Weeks

Skills you'll gain: Data Analysis, Statistical Reporting, Data Cleansing, Data Wrangling, Microsoft Excel, Data Analysis Software, Data Manipulation, Data Preprocessing, Data Quality, Excel Formulas
★ 4.4 (62) · Intermediate · Guided Project · Less Than 2 Hours

Eindhoven University of Technology
Skills you'll gain: Science and Research, Scientific Methods, Research Design, Research, Quantitative Research, Research Methodologies, General Science and Research, Statistical Reporting, Data Literacy, Sample Size Determination, Simulations, Statistical Inference, Statistical Methods, Statistical Analysis, Data Ethics, Computational Thinking, Data Synthesis
★ 4.9 (112) · Intermediate · Course · 1 - 3 Months

Skills you'll gain: Linux Administration, Bash (Scripting Language), Network Monitoring, Cyber Security Assessment, System Configuration, Digital Forensics
★ 4.7 (65) · Intermediate · Course · 1 - 3 Months

Universidad Nacional Autónoma de México
Skills you'll gain: Disabilities, Student Support and Services, Special Education, Diversity Awareness, Higher Education, Interpersonal Communications, Advocacy, Diversity Equity and Inclusion Initiatives, Empathy & Emotional Intelligence, Case Studies
★ 4.9 (95) · Beginner · Course · 1 - 4 Weeks

Skills you'll gain: Prompt Engineering, Responsible AI, ChatGPT, Prompt Engineering Tools, AI literacy, Data Ethics, Generative AI, Digital pedagogy, AI Integrations, LLM Application, Educational Materials, AI Personalization, Canva (Software), Instructional Design, Communication, Data Security
★ 4.8 (721) · Beginner · Course · 1 - 3 Months
University of Michigan
Skills you'll gain: Django (Web Framework), Application Development, Web Development, Application Deployment, Web Applications, Authentications, Hypertext Markup Language (HTML), Data Modeling, UI Components, Relational Databases, Data Validation, Network Protocols, User Interface (UI) Design
★ 4.8 (398) · Intermediate · Course · 1 - 3 Months

Coursera
Skills you'll gain: Customer Retention, Loyalty Programs, Customer Relationship Management, Brand Loyalty, Customer Relationship Management (CRM) Software, Customer experience improvement, Customer Engagement, Customer Relationship Building, Customer Service, Customer Advocacy, Consumer Behaviour, User Feedback, Customer Analysis, Marketing Strategies, Service Improvement
★ 4.6 (89) · Beginner · Course · 1 - 4 Weeks

Skills you'll gain: Security Information and Event Management (SIEM), Splunk, Threat Detection, Computer Security Incident Management, System Monitoring, Cybersecurity, Security Management, Event Monitoring, Continuous Monitoring, Incident Response, Data Storage Technologies, Data Analysis Software, Information Management, Data Management, Data Integration, Data Import/Export, Software Installation
★ 4.6 (332) · Beginner · Course · 1 - 4 Weeks