IT support courses can help you learn troubleshooting techniques, network configuration, customer service skills, and system administration basics. You can build expertise in software installation, hardware maintenance, and cybersecurity practices. Many courses introduce tools like ticketing systems, remote desktop applications, and network monitoring software, showing how these skills are applied in real-world IT environments.

Berklee
Skills you'll gain: File Management, Musical Composition, Music, Media Production, Music Performance, Automation, Editing, Technical Support, Creativity
Beginner · Course · 1 - 4 Weeks

University of Toronto
Skills you'll gain: Psychology, Mental Health Diseases and Disorders, Mental Health Therapies, Human Development, Mental Health, Social Sciences, Scientific Methods, Neurology, Experimentation, Cultural Diversity
Mixed · Course · 1 - 3 Months

Skills you'll gain: Prompt Engineering, Prompt Patterns, ChatGPT, Generative AI, AI Workflows, Context Management, Decision Making
Beginner · Course · 1 - 4 Weeks

Skills you'll gain: AI Product Strategy, Usability Testing, New Product Development, Product Management, Product Lifecycle Management, Agile Software Development, Scrum (Software Development), Product Development, Innovation, Product Roadmaps, Agile Methodology, Responsible AI, Generative AI, Kanban Principles, Product Planning, Product Strategy, ChatGPT, Test Planning, Registration, Leadership
Beginner · Professional Certificate · 3 - 6 Months

Stanford University
Skills you'll gain: Game Theory, Mathematical Modeling, Graph Theory, Bayesian Statistics, Behavioral Economics, Probability, Economics, Problem Solving, Algorithms, Probability Distribution
Beginner · Course · 1 - 3 Months

Johns Hopkins University
Skills you'll gain: Health Informatics, Clinical Informatics, Healthcare Project Management, Health Technology, Change Control, Health Systems, Health Policy, Informatics, Health Care, Medical Records, Health Care Administration, Healthcare Industry Knowledge, Health Information Management, Clinical Leadership, Decision Support Systems, Solution Design, Health Information Management and Medical Records, IT Management, Electronic Medical Record System, Data Science
Beginner · Specialization · 3 - 6 Months

Skills you'll gain: Software Development Life Cycle, Software Architecture, Software Design, Software Development Methodologies, Software Design Patterns, Development Environment, Unified Modeling Language, Software Engineering, Web Applications, Software Development Tools, Software Development, Application Deployment, Programming Principles, Front-End Web Development, Back-End Web Development, Software Documentation, Computer Programming, Python Programming
Beginner · Course · 1 - 3 Months

Skills you'll gain: Bash (Scripting Language), Operating Systems, File Systems, Linux Commands, Linux, SQL, Unix, Database Management, Command-Line Interface, Relational Databases, Authorization (Computing), Authentications, User Accounts
Beginner · Course · 1 - 4 Weeks

Skills you'll gain: Process Analysis, Business Process, Business Analysis, Workflow Management, Process Management, Process Flow Diagrams, Business Process Modeling, Stakeholder Management, Stakeholder Analysis, Computer Literacy
Beginner · Guided Project · Less Than 2 Hours

Pontificia Universidad Católica de Chile
Skills you'll gain: Oral Comprehension, Telephone Skills, English Language, Bilingual (Spanish/English), Vocabulary, Oral Expression, Verbal Communication Skills, Business Communication, Grammar, Language Learning, Writing
Mixed · Course · 1 - 3 Months

NIIT
Skills you'll gain: React.js, Front-End Web Development, Systems Development Life Cycle, Application Development, User Interface and User Experience (UI/UX) Design, UI Components, User Flows, Unit Testing, Data Validation, Javascript
Intermediate · Course · 1 - 4 Weeks

Alex Genadinik
Skills you'll gain: ChatGPT, Customer Service, Self Service Technologies, AI Enablement, Customer Support, AI Personalization, Prompt Engineering, Customer experience improvement, Employee Training, Technology Strategies, Standard Operating Procedure
Mixed · Course · 1 - 4 Weeks