IT support courses can help you learn troubleshooting techniques, network configuration, customer service skills, and system administration basics. You can build expertise in software installation, hardware maintenance, and cybersecurity practices. Many courses introduce tools like ticketing systems, remote desktop applications, and network monitoring software, showing how these skills are applied in real-world IT environments.

Skills you'll gain: Site Reliability Engineering, Scalability, Performance Analysis, Data Maintenance, Analytics, Event Monitoring, Service Level Agreement, System Support, Performance Review
Intermediate · Course · 1 - 4 Weeks

Skills you'll gain: Debugging, Python Programming, Cybersecurity, Scripting, Programming Principles, IT Automation, Algorithms, Automation, Computer Programming, File Management, Data Structures
Beginner · Course · 1 - 4 Weeks

University at Buffalo
Skills you'll gain: Blockchain, Test Driven Development (TDD), Cryptography, Development Testing, Application Development, Transaction Processing, Emerging Technologies, Integrated Development Environments, Software Architecture, Network Protocols, Encryption, Web Applications, Program Development, Distributed Computing, Application Programming Interface (API), Microsoft Azure, FinTech, Development Environment, Web Language, Web Development Tools
Intermediate · Specialization · 3 - 6 Months

Skills you'll gain: Prompt Engineering, Prompt Patterns, ChatGPT, Generative AI, AI Workflows, Context Management, Decision Making
Beginner · Course · 1 - 4 Weeks

Skills you'll gain: AI Product Strategy, Usability Testing, New Product Development, Product Management, Product Lifecycle Management, Agile Software Development, Scrum (Software Development), Product Development, Innovation, Product Roadmaps, Agile Methodology, Responsible AI, Generative AI, Kanban Principles, Product Planning, Product Strategy, ChatGPT, Test Planning, Registration, Leadership
Beginner · Professional Certificate · 3 - 6 Months

Stanford University
Skills you'll gain: Game Theory, Mathematical Modeling, Graph Theory, Bayesian Statistics, Behavioral Economics, Probability, Economics, Problem Solving, Algorithms, Probability Distribution
Beginner · Course · 1 - 3 Months

Yale University
Skills you'll gain: Applied Behavior Analysis, Behavior Management, Positive Behavior Support, Parent Communication, Mental Health Diseases and Disorders, Child Development, Problem Solving
Beginner · Course · 1 - 4 Weeks
Arizona State University
Skills you'll gain: Digital pedagogy, Oral Expression, Train The Trainer, Vocabulary, Design Elements And Principles, Design Strategies, English Language, Language Learning, Verbal Communication Skills, Public Speaking, Grammar
Beginner · Specialization · 3 - 6 Months

Macquarie University
Skills you'll gain: Risk Management Framework, Persuasive Communication, Storytelling, Influencing, Governance, Risk Management, Change Management, Organizational Change, Communication, Conflict Management, Leadership, Business Transformation, Risk Analysis, Negotiation, Operational Risk, Business Risk Management, Risk Mitigation, Intercultural Competence, Stakeholder Management, Process Management
Beginner · Specialization · 3 - 6 Months

Rutgers the State University of New Jersey
Skills you'll gain: Warehouse Management, Inventory and Warehousing, Inventory Management System, Transportation, Supply Chain, and Logistics, Logistics, Transportation Operations, Supply Chain Management, Supply Chain, Customer Service, Operating Cost
Beginner · Course · 1 - 4 Weeks

Skills you'll gain: Generative AI, ChatGPT, Artificial Intelligence and Machine Learning (AI/ML), Deep Learning, Augmented and Virtual Reality (AR/VR), Machine Learning
Beginner · Course · 1 - 4 Weeks

University of Michigan
Skills you'll gain: Unified Modeling Language, JSON, Object Oriented Programming (OOP), File I/O, Software Design, Debugging, Object Oriented Design, Data Processing, Web Scraping, Unit Testing, Programming Principles, Program Development, Python Programming, Data Import/Export, Restful API, Image Analysis, Data Manipulation, Jupyter, Computer Programming, Data Structures
Beginner · Specialization · 3 - 6 Months