Small business courses can help you learn financial management, marketing strategies, customer service techniques, and operational efficiency. You can build skills in budgeting, social media marketing, and effective communication with clients and suppliers. Many courses introduce tools like QuickBooks for accounting, Canva for marketing materials, and CRM software for managing customer relationships, showing how these skills can streamline operations and enhance business growth.

Coursera
Skills you'll gain: Customer Retention, Loyalty Programs, Customer Relationship Management, Brand Loyalty, Customer Relationship Management (CRM) Software, Customer experience improvement, Customer Engagement, Customer Relationship Building, Customer Service, Customer Advocacy, Consumer Behaviour, User Feedback, Marketing Strategies, Service Improvement, Marketing Strategy and Techniques
Beginner · Course · 1 - 4 Weeks

University of Virginia
Skills you'll gain: Project Planning, Project Risk Management, Earned Value Management, Project Management Life Cycle, Project Implementation, Risk Management, Project Scoping, Project Management, Sprint Planning, Stakeholder Analysis, Plan Execution, Risk Mitigation, Risk Analysis, Project Controls, Agile Methodology, Project Schedules, Budget Management, Dependency Analysis, Scheduling, Project Performance
Beginner · Course · 1 - 4 Weeks

University of Illinois Urbana-Champaign
Skills you'll gain: Land Management, Supply Chain, Food and Beverage, Environmental Issue, Supply Chain Systems, Transportation, Supply Chain, and Logistics, Supply Chain Management, Supply Chain Planning, Production Process, Production Planning, Supply And Demand, Production Management, Environment and Resource Management, Market Dynamics, Economics, Resource Utilization, Technology Solutions, Consumer Behaviour, Emerging Technologies
Intermediate · Course · 1 - 4 Weeks

Universidad Nacional Autónoma de México
Skills you'll gain: Capital Budgeting, Capital Expenditure, Financial Analysis, Return On Investment, Financial Modeling, Investment Management, Business Valuation, Fixed Asset, Project Finance, Financial Statement Analysis, International Finance, Financial Statements, Corporate Finance, Financial Forecasting, Risk Management, Loans, Risk Analysis
Intermediate · Course · 1 - 3 Months

Google Cloud
Skills you'll gain: Gmail, Google Workspace, Email Security, Email Automation, Business Correspondence, Productivity Software, Organizational Skills, Business Communication, Business Solutions
Beginner · Course · 1 - 3 Months

Skills you'll gain: Canva (Software), Content Creation, Visual Storytelling, Design Elements And Principles, Digital Design, Graphical Tools, Design, Graphics Software, Graphic and Visual Design Software
Beginner · Guided Project · Less Than 2 Hours

Coursera
Skills you'll gain: Microsoft Teams, Document Management, File Management, Collaborative Software, Calendar Management, Microsoft Excel, People Management, Project Management
Beginner · Guided Project · Less Than 2 Hours

Skills you'll gain: Project Management Life Cycle, Risk Management, Project Risk Management, Stakeholder Management, Risk Management Framework, Project Management, Risk Mitigation, Active Listening, Stakeholder Engagement, Project Management Institute (PMI) Methodology, Systems Development Life Cycle, Communication Strategies, Risk Analysis, Communication, Stakeholder Communications, Agile Methodology, Backlogs, Conflict Management, Project Documentation, Communication Planning
Beginner · Course · 1 - 3 Months

Skills you'll gain: Microsoft PowerPoint, Presentations, Data Visualization, Data Visualization Software, Interactive Data Visualization, Driving engagement, Productivity Software, Business Process
Beginner · Guided Project · Less Than 2 Hours
Skills you'll gain: Succession Planning, Human Resources Management and Planning, Human Resources, Employee Engagement, Recruitment Strategies, Recruitment, Human Resource Management, Employee Performance Management, Human Resource Strategy, Human Capital, Performance Management, Talent Management, Drive Engagement, Full Cycle Recruitment, Performance Appraisal, Workforce Development, Management Training And Development, People Development, Performance Review, Talent Acquisition
Intermediate · Course · 1 - 4 Weeks

Skills you'll gain: Retail Management, Retail Store Operations, Retail Sales, Merchandising, Customer Analysis, Market Intelligence, Business Strategies, Competitive Analysis, Business Management, Organizational Strategy, Consumer Behaviour, Inventory Management System, Market Analysis, Case Studies, Market Share, Strategic Decision-Making, Sustainable Business, Intellectual Property, Financial Analysis, Geographic Information Systems
Beginner · Specialization · 1 - 3 Months

Skills you'll gain: Operational Efficiency, Leadership Studies, IT Service Management, Key Performance Indicators (KPIs), Stakeholder Management, Performance Measurement, Performance Metric, Stakeholder Communications, Service Level, Drive Engagement, Team Building, Service Management, Team Performance Management, Business Metrics, Business Leadership, Team Management, Business Communication, Performance Improvement, Data Analysis, Continuous Improvement Process
Intermediate · Course · 3 - 6 Months