IT support courses can help you learn troubleshooting techniques, network configuration, customer service skills, and system administration basics. You can build expertise in software installation, hardware maintenance, and cybersecurity practices. Many courses introduce tools like ticketing systems, remote desktop applications, and network monitoring software, showing how these skills are applied in real-world IT environments.

Skills you'll gain: Linux, Linux Administration, Red Hat Enterprise Linux, File Systems, Linux Servers, Operating System Administration, Shell Script, System Configuration, Linux Commands, Web Servers, Servers, System Monitoring, Command-Line Interface, OS Process Management, Performance Tuning, Service Management, User Accounts
Mixed · Course · 1 - 4 Weeks

Samsung
Skills you'll gain: Technical Support, Hardware Troubleshooting, Customer Service, Insurance and Warranty Claims Processing, Problem Solving, Company, Product, and Service Knowledge, Customer Communications Management, Product Knowledge, Active Listening, Technical Communication, Communication
Beginner · Course · 1 - 4 Weeks

Microsoft
Skills you'll gain: Microsoft Word, Microsoft 365, Collaborative Software, Microsoft Office, Productivity Software, Document Management, Technical Documentation, Microsoft Windows, Writing, Editing, Computer Literacy, Web Content Accessibility Guidelines
Beginner · Course · 1 - 3 Months
University of Pennsylvania
Skills you'll gain: Optimism, Personal Development, Resilience, Positive Behavior Support, Psychology, Working With Children, Education and Training, Research, Visionary, Human Development, Creativity
Beginner · Course · 1 - 4 Weeks

Skills you'll gain: Git (Version Control System), GitHub, Version Control, Continuous Integration, Software Versioning, Collaborative Software, Software Development Tools, Code Review, Issue Tracking, Command-Line Interface
Beginner · Course · 1 - 4 Weeks
University of Pennsylvania
Skills you'll gain: Resilience, Goal Setting, Emotional Intelligence, Positivity, Smart Goals, Optimism, Research Methodologies, Overcoming Obstacles, Research Design, Empathy, Productivity, Positive Behavior Support, Cognitive flexibility, Relationship Building, Personal Development, Self-Awareness, Qualitative Research, Research, Empowerment, Psychology
Beginner · Specialization · 3 - 6 Months

Skills you'll gain: Microsoft Power Platform, Microsoft Power Automate/Flow, Project Planning, No-Code Development, Microsoft 365, Application Deployment, Requirements Analysis, Application Development, Application Lifecycle Management, Power BI, Business Logic, Microsoft Copilot, Solution Delivery, Microsoft Teams, Cloud Applications, Collaborative Software, Development Environment, Microsoft PowerPoint, Software Development, Microsoft Outlook
Intermediate · Course · 3 - 6 Months

Skills you'll gain: Package and Software Management, Linux Administration, Linux, User Accounts, Command-Line Interface, Operating System Administration, Open Source Technology, Disaster Recovery, Red Hat Enterprise Linux, System Monitoring, Unix Commands, System Configuration, Identity and Access Management, Data Storage Technologies, Systems Administration, Linux Commands, Configuration Management, Patch Management, Security Controls, Software Installation
Mixed · Course · 1 - 3 Months

Edureka
Skills you'll gain: Responsible AI, Incident Response, Data Ethics, Generative AI, LLM Application, Application Security, Large Language Modeling, Security Engineering, Threat Modeling, Cybersecurity, Security Controls, IT Security Architecture, Information Systems Security, Artificial Intelligence and Machine Learning (AI/ML), Artificial Intelligence, Machine Learning, Security Management, MLOps (Machine Learning Operations), Agentic systems, Ethical Standards And Conduct
Beginner · Specialization · 3 - 6 Months

Skills you'll gain: Data Pipelines, Real Time Data, Google Cloud Platform, Feature Engineering, Dataflow, Data Import/Export, Cloud API, Data Maintenance, Dashboard, Data Lakes, Apache Spark, Tensorflow, Big Data, Cloud Storage, Data Storage, Apache Hadoop, MLOps (Machine Learning Operations), Data Analysis, PySpark, Data Warehousing
Intermediate · Professional Certificate · 3 - 6 Months

Skills you'll gain: Generative AI Agents, Agentic systems, Workflow Management, Artificial Intelligence, Prompt Engineering, Generative AI, Customer and Client Support, Governance, User Feedback
Advanced · Course · 1 - 4 Weeks

Michigan State University
Skills you'll gain: Peer Review, Storytelling, Editing, Constructive Feedback, Proofreading, Literacy, Creative Thinking, Goal Setting, Self-Discipline, Overcoming Obstacles, Critical Thinking
Beginner · Course · 3 - 6 Months