IT support courses can help you learn troubleshooting techniques, network configuration, customer service skills, and system administration basics. You can build expertise in software installation, hardware maintenance, and cybersecurity practices. Many courses introduce tools like ticketing systems, remote desktop applications, and network monitoring software, showing how these skills are applied in real-world IT environments.

University of California, Davis
Skills you'll gain: Content Marketing, Content Performance Analysis, Content Optimization, Marketing Strategy and Techniques, Goal Setting, Key Performance Indicators (KPIs), Search Engine Optimization, Brand Strategy, Content Scheduling, Strategic Marketing, Content Creation, Marketing Channel, Customer Insights, Writing and Editing, Writing, Selling Techniques, Performance Analysis, Marketing Analytics, Web Analytics and SEO, Social Media Campaigns
Intermediate · Specialization · 3 - 6 Months

Skills you'll gain: User Story, Cloud Deployment, CI/CD, Open Web Application Security Project (OWASP), Continuous Integration, Istio, Test Driven Development (TDD), Application Deployment, Kubernetes, Devops Tools, Gherkin (Scripting Language), Jenkins, Agile Software Development, Scrum (Software Development), Test Tools, DevOps, Secure Coding, Grafana, System Monitoring, Agile Methodology
Build toward a degree
Intermediate · Professional Certificate · 3 - 6 Months

DeepLearning.AI
Skills you'll gain: Generative AI, Large Language Modeling, Generative Model Architectures, Fine-tuning, LLM Application, Model Training, Model Deployment, Python Programming, Scalability, Model Optimization, Machine Learning, Model Evaluation, Reinforcement Learning
Intermediate · Course · 1 - 4 Weeks

Skills you'll gain: MySQL, MongoDB, NoSQL, Object-Relational Mapping, Database Design, Relational Databases, SQL, Node.JS, Restful API, Databases, MySQL Workbench, Data Persistence, Database Application, Data Modeling, Data Integrity, Unstructured Data
Intermediate · Course · 1 - 4 Weeks

Skills you'll gain: Prompt Engineering, Prompt Patterns, ChatGPT, Generative AI
Beginner · Course · 1 - 4 Weeks

Skills you'll gain: Git (Version Control System), GitHub, Version Control, Continuous Integration, Software Versioning, Collaborative Software, Software Configuration Management, CI/CD, Code Review, Issue Tracking, Command-Line Interface, Software Installation
Beginner · Course · 1 - 4 Weeks

Skills you'll gain: AI Product Strategy, User Story, Usability Testing, New Product Development, Product Management, Product Lifecycle Management, Product Development, Innovation, Agile Software Development, Scrum (Software Development), Product Roadmaps, Agile Methodology, Kanban Principles, Responsible AI, Generative AI, Backlogs, Product Planning, Generative Model Architectures, Registration, Leadership
Beginner · Professional Certificate · 3 - 6 Months

Amazon Web Services
Skills you'll gain: AWS Identity and Access Management (IAM), Infrastructure as Code (IaC), Large Language Modeling, Amazon CloudWatch, Identity and Access Management, AWS CloudFormation, Amazon DynamoDB, Software Development Life Cycle, CI/CD, Amazon Web Services, Professional Networking, Prompt Engineering, IT Automation, Extract, Transform, Load, Software Architecture, Cloud Computing Architecture, Cloud Management, Data Management, Problem Solving, Teamwork
Build toward a degree
Beginner · Professional Certificate · 3 - 6 Months

Johns Hopkins University
Skills you'll gain: Health Informatics, Clinical Informatics, Healthcare Project Management, Health Technology, Change Control, Health Systems, Health Policy, Informatics, Health Care, Health Assessment, Medical Records, Health Care Administration, Healthcare Industry Knowledge, Health Information Management, Clinical Leadership, Health Administration, Decision Intelligence, Decision Support Systems, Solution Design, Data Science
Beginner · Specialization · 3 - 6 Months

California Institute of the Arts
Skills you'll gain: Graphic and Visual Design, Graphic Design, Graphic and Visual Design Software, Visual Design, Design, Color Theory, Design Elements And Principles, Creative Design, Design Software, Conceptual Design, Design Reviews, Adobe Photoshop, Design Strategies, Adobe Creative Cloud, Image Analysis, Creative Thinking, Creativity
Beginner · Course · 1 - 4 Weeks

Duke University
Skills you'll gain: Deductive Reasoning, Critical Thinking, Logical Reasoning, Computational Logic, Analysis, Probability, Diagram Design, Sampling (Statistics), Persuasive Communication, Verification And Validation, Probability & Statistics, Statistical Inference, Correlation Analysis, Communication, Decision Intelligence, Appeals, Business Communication
Beginner · Specialization · 3 - 6 Months

Coursera
Skills you'll gain: End User Training and Support, Control Panels, Collaborative Software, User Accounts, Workflow Management, Configuration Management, System Configuration, Cross Platform Development, Digital Communications
Intermediate · Course · 1 - 4 Weeks