Business process courses can help you learn process mapping, workflow optimization, and performance measurement. You can build skills in analyzing operational efficiency, implementing change management strategies, and enhancing customer experience. Many courses introduce tools like Six Sigma, Lean methodologies, and business process modeling software, that support streamlining operations and driving continuous improvement.

University of California, Irvine
Skills you'll gain: Peer Review, Instructional Design, Instructional and Curriculum Design, Education Software and Technology, Drive Engagement, Parent Communication, Instructional Strategies, Student Engagement, Learning Management Systems, Student Support and Services, Course Development, Collaborative Software, Pedagogy, Blended Learning, Digital pedagogy, Teaching, AI Personalization, Data Management, Collaboration, Planning
Beginner · Specialization · 3 - 6 Months

University of Virginia
Skills you'll gain: Design Thinking, Technology Strategies, IT Management, Agile Methodology, Process Design, Stakeholder Engagement, Solution Design, Business Strategies, Agile Project Management, Business Modeling, Business Process, Stakeholder Management, Performance Metric, Lean Methodologies, Performance Measurement, User Feedback, Sales
Beginner · Course · 1 - 4 Weeks

University of Washington
Skills you'll gain: Presentations, Public Speaking, Oral Expression, Verbal Communication Skills, Peer Review, Communication, Constructive Feedback, Communication Strategies, Concision, Trustworthiness, Writing, Goal Setting, Organizational Skills
Beginner · Course · 1 - 3 Months

IE Business School
Skills you'll gain: Target Market, Value Propositions, Product Marketing, Strategic Marketing, Marketing Planning, Marketing, Marketing Strategy and Techniques, Target Audience, Marketing Strategies, Market Analysis, Market Trend, Customer Insights, Market Dynamics, Competitive Analysis
Beginner · Course · 1 - 4 Weeks

University of Colorado Boulder
Skills you'll gain: Press Releases, Public Relations, Strategic Communication, Communication Planning, Media Relations, Social Media, Target Audience, Journalism, Writing, Strategic Decision-Making, Driving engagement, Brand Strategy, Storytelling, Branding
Beginner · Course · 1 - 4 Weeks

Microsoft
Skills you'll gain: Media Relations, Internal Communications, Crisis Management, Strategic Communication, Communication Planning, Public Relations, Media Strategy, Communication Strategies, Stakeholder Communications, AI literacy, AI Integrations, Real Time Data
Beginner · Course · 1 - 3 Months

University of California San Diego
Skills you'll gain: Drug Development, Clinical Trials, Clinical Research, Pre-Clinical Development, Pharmaceuticals, Regulatory Affairs, Pharmacology, Regulatory Compliance, Commercialization, Patient Safety
Beginner · Course · 1 - 3 Months

University of Colorado Boulder
Skills you'll gain: Design Thinking, Business Modeling, Entrepreneurship, Value Propositions, New Product Development, Market Opportunities, Ideation, Gap Analysis, Innovation, Technology Strategies, Strategic Thinking, New Business Development, Engineering Management, Technology Solutions, Market Analysis, Business Strategies, Business Strategy, Competitive Analysis, Sustainable Business, Engineering
Build toward a degree
Beginner · Course · 1 - 3 Months

Skills you'll gain: Program Management, Diagram Design, Project Management, Process Modeling, Agile Methodology, Project Management Software, Agile Project Management, Project Management Life Cycle, Risk Management
Intermediate · Guided Project · Less Than 2 Hours

University of Maryland, College Park
Skills you'll gain: Customer Retention, Loyalty Programs, Brand Loyalty, Customer Relationship Management, Customer Insights, Customer Relationship Building, Customer Data Management, Marketing Analytics, Customer Acquisition Management, Marketing Effectiveness, Data-Driven Marketing, Customer Analysis, Relationship Management, Marketing Strategies, Return On Investment, Equities, Predictive Modeling
Beginner · Course · 1 - 4 Weeks

Macquarie University
Skills you'll gain: Persuasive Communication, Overcoming Objections, Influencing, Rapport Building, Storytelling, Leadership, Communication, Meeting Facilitation, Discussion Facilitation, Verbal Communication Skills, Initiative and Leadership, Non-Verbal Communication, Decision Making
Mixed · Course · 1 - 3 Months
Liberty Mutual Insurance
Skills you'll gain: Workers Compensation, Insurance Policies, Insurance, Product Knowledge, Cyber Risk, Product Lining, Cyber Attacks, Law, Regulation, and Compliance, Risk Management
Beginner · Course · 1 - 4 Weeks