IT support courses can help you learn troubleshooting techniques, network configuration, customer service skills, and system administration basics. You can build expertise in software installation, hardware maintenance, and cybersecurity practices. Many courses introduce tools like ticketing systems, remote desktop applications, and network monitoring software, showing how these skills are applied in real-world IT environments.
Duke University
Skills you'll gain: Probability, Graphing, Algebra, Bayesian Statistics, Data Science, Calculus, General Mathematics, Applied Mathematics, Derivatives
★ 4.5 (13K) · Beginner · Course · 1 - 4 Weeks

Skills you'll gain: Content Performance Analysis, Multimedia, Microsoft PowerPoint, Microsoft Copilot, Microsoft Word, Microsoft Outlook, Microsoft Excel, Microsoft Teams, Spreadsheet Software, Presentations, Microsoft 365, Microsoft Office, Email Automation, Content Creation, Productivity Software, Collaborative Software, Generative AI, Data Visualization, Data Analysis, Business Communication
★ 4.7 (6.4K) · Beginner · Specialization · 3 - 6 Months

Skills you'll gain: Excel Macros, Dashboard, Spreadsheet Software, Dashboard Creation, Microsoft Excel, Business Reporting, Workflow Management, Business Workflow Analysis, Management Reporting, Business Process Automation, Productivity, Automation, IT Automation, Business Solutions, Operations, Business Operations, Business, Operations Management, Operations Support Systems, File Systems
Mixed · Course · 1 - 4 Weeks

Skills you'll gain: Unsupervised Learning, Supervised Learning, Model Evaluation, Regression Analysis, Scikit Learn (Machine Learning Library), Machine Learning Methods, Applied Machine Learning, Model Training, Predictive Modeling, Machine Learning Algorithms, Statistical Methods, Machine Learning, Dimensionality Reduction, Python Programming, Logistic Regression, Model Optimization, Classification Algorithms
★ 4.7 (18K) · Intermediate · Course · 1 - 3 Months

University of Michigan
Skills you'll gain: Computational Thinking, Logical Reasoning, Critical Thinking, Data Analysis, Deductive Reasoning, Mathematical Modeling, Analytical Skills, Analysis, Experimentation, Mathematics and Mathematical Modeling, Critical Thinking and Problem Solving, Data Literacy, Systems Thinking, Statistical Methods, Simulations, Predictive Modeling, Programming Principles, Decision Making, Statistical Inference, Prompt Engineering
★ 4.7 (5K) · Intermediate · Specialization · 3 - 6 Months

The University of Edinburgh
Skills you'll gain: Liberal Arts, Political Sciences, Research, Psychology, Social Studies, Scientific Methods, Social Justice, Science and Research, Research Methodologies, Ethical Standards And Conduct
★ 4.7 (9.7K) · Mixed · Course · 3 - 6 Months

Skills you'll gain: Bootstrap (Front-End Framework), Responsive Web Design, Hypertext Markup Language (HTML), HTML and CSS, Front-End Web Development, Cascading Style Sheets (CSS), React.js, Web Design, UI Components, User Interface (UI), Web Development, Web Applications, Full-Stack Web Development, Code Reusability, Web Development Tools, TCP/IP, Web Servers
★ 4.8 (14K) · Beginner · Course · 1 - 4 Weeks

Skills you'll gain: Prompt Engineering, Prompt Patterns, ChatGPT, Generative AI, Model Evaluation
★ 4.7 (8.1K) · Beginner · Course · 1 - 4 Weeks

Macquarie University
Skills you'll gain: Risk Management Framework, Persuasive Communication, Storytelling, Influencing, Governance, Governance Risk Management and Compliance, Risk Management, Change Management, Organizational Change, Communication, Conflict Management, Leadership, Enterprise Risk Management (ERM), Business Transformation, Risk Appetite, Risk Analysis, Negotiation, Leadership and Management, Intercultural Competence, Stakeholder Management
★ 4.7 (4.8K) · Beginner · Specialization · 3 - 6 Months

University of California, Santa Cruz
Skills you'll gain: C++ (Programming Language), Go (Programming Language), File I/O, Data Structures, Object Oriented Programming (OOP), Object Oriented Design, Programming Principles, Software Design Patterns, Debugging, Computer Programming, Unit Testing, C (Programming Language), Software Design, Program Development, Algorithms, Graph Theory, Software Testing, Code Reusability, Memory Management, Computational Logic
★ 4.5 (9.6K) · Intermediate · Specialization · 3 - 6 Months

University of Colorado System
Skills you'll gain: Database Design, Decision Support Systems, Dashboard, Data Warehousing, Business Intelligence, Database Development, Relational Databases, Performance Measurement, Data Modeling, Business Intelligence Software, Database Software, Database Management Systems, Operational Performance Management, Database Management, SQL, Star Schema, Data Governance, Data Integration, Dashboard Creation, Data Visualization
★ 4.5 (4.1K) · Advanced · Specialization · 3 - 6 Months

University of California, Irvine
Skills you'll gain: Grammar, Writing, English Language, Literacy
★ 4.7 (20K) · Mixed · Course · 1 - 4 Weeks