IT support courses can help you learn troubleshooting techniques, network configuration, customer service skills, and system administration basics. You can build expertise in software installation, hardware maintenance, and cybersecurity practices. Many courses introduce tools like ticketing systems, remote desktop applications, and network monitoring software, showing how these skills are applied in real-world IT environments.

Johns Hopkins University
Skills you'll gain: Shiny (R Package), Rmarkdown, Regression Analysis, Exploratory Data Analysis, Statistical Inference, Predictive Modeling, Statistical Hypothesis Testing, Machine Learning Algorithms, Plotly, Interactive Data Visualization, Probability & Statistics, Data Presentation, Data Visualization, Feature Engineering, Statistical Analysis, Statistical Modeling, R Programming, Data Science, Machine Learning, GitHub
Intermediate · Specialization · 3 - 6 Months

Skills you'll gain: Responsible AI, Agentic systems, Automation, Business Process Automation, Real Time Data, Generative AI, MLOps (Machine Learning Operations), Data Ethics, AI Personalization, IT Automation, Artificial Intelligence and Machine Learning (AI/ML), Artificial Intelligence, No-Code Development, Cloud-Based Integration, Business Transformation, Cloud API, Python Programming, Data Analysis, Restful API, API Design
Intermediate · Course · 1 - 4 Weeks

Skills you'll gain: Feature Engineering, MLOps (Machine Learning Operations), Responsible AI, Generative AI, Tensorflow, Generative AI Agents, Google Cloud Platform, Dataflow, Keras (Neural Network Library), Data Quality, Exploratory Data Analysis, Machine Learning Methods, Machine Learning, Applied Machine Learning, Data Pipelines, Apache Airflow, Artificial Intelligence and Machine Learning (AI/ML), Scikit Learn (Machine Learning Library), Data Cleansing, Cloud Computing
Intermediate · Professional Certificate · 3 - 6 Months

Skills you'll gain: Bash (Scripting Language), Shell Script, Linux Commands, Unix Shell, Scripting, Linux, Unix Commands, Command-Line Interface, User Interface (UI), IT Automation, Interactive Design, Programming Principles, Debugging, OS Process Management, File Management
Mixed · Course · 1 - 4 Weeks

Universiteit Leiden
Skills you'll gain: Language Competency, Language Learning, Language Disorders, Anthropology, Multilingualism, English Language, Communication Disorders, Cultural Diversity, Oral Comprehension, Interviewing Skills, Vocabulary, Grammar, Cultural Sensitivity, Interpersonal Communications, Social Sciences, Sociology, Research Methodologies
Beginner · Course · 1 - 3 Months

Skills you'll gain: Software Development Life Cycle, Software Architecture, Software Design, Software Development Methodologies, Software Design Patterns, Development Environment, Unified Modeling Language, Software Engineering, Web Applications, Software Development Tools, Software Development, Application Deployment, Programming Principles, Front-End Web Development, Back-End Web Development, Python Programming
Beginner · Course · 1 - 3 Months

University of Pennsylvania
Skills you'll gain: AI Personalization, Fraud detection, Generative AI, Responsible AI, Data Ethics, Data Management, People Analytics, HR Tech, AI Product Strategy, Data Governance, Big Data, Machine Learning Algorithms, Governance, Business Strategy, Human Resources, Credit Risk, Business Transformation, Artificial Intelligence, Machine Learning, Analytics
Beginner · Specialization · 3 - 6 Months

Skills you'll gain: Google Cloud Platform, Cloud Infrastructure, Terraform, Load Balancing, Infrastructure as Code (IaC), Cloud Computing, Managed Services, Solution Architecture, IT Automation, Virtual Machines, Network Infrastructure, Virtual Private Networks (VPN), Scalability
Intermediate · Course · 1 - 3 Months

Skills you'll gain: Responsible AI, Large Language Modeling, IT Security Architecture, Data Ethics, Threat Modeling, Vulnerability Assessments, Security Engineering, Threat Detection, Cybersecurity, Information Systems Security, Cyber Security Strategy, Security Strategy, Security Management, Artificial Intelligence, Cyber Attacks, Cloud Security, Security Awareness, Enterprise Security, Distributed Denial-Of-Service (DDoS) Attacks, Incident Response
Beginner · Course · 1 - 4 Weeks

Skills you'll gain: Requirements Analysis, Milestones (Project Management), Stakeholder Management, Performance Reporting, Project Management, Negotiation, Quality Management, Project Scoping, Stakeholder Analysis, Project Documentation, Project Planning, Interviewing Skills, Communication Strategies, Problem Solving
Beginner · Course · 1 - 4 Weeks

Politecnico di Milano
Skills you'll gain: Agile Project Management, Team Management, Team Building, Teamwork, Culture Transformation, Agile Methodology, Organizational Leadership, Innovation, Constructive Feedback, Cross-Functional Collaboration, Leadership, Employee Coaching
Beginner · Course · 1 - 3 Months

Vanderbilt University
Skills you'll gain: Matlab, Computer Programming, Programming Principles, Debugging, Mathematical Software, Development Environment, Computer Science, User Interface (UI), File Management, Data Import/Export, Data Structures, Computational Logic, Engineering Calculations, Plot (Graphics), Problem Solving
Beginner · Course · 1 - 3 Months