IT support courses can help you learn troubleshooting techniques, network configuration, customer service skills, and system administration basics. You can build expertise in software installation, hardware maintenance, and cybersecurity practices. Many courses introduce tools like ticketing systems, remote desktop applications, and network monitoring software, showing how these skills are applied in real-world IT environments.

Johns Hopkins University
Skills you'll gain: Usability, User Experience Design, User Centered Design, Software Documentation, Usability Testing, Technical Documentation, Bioinformatics, End User Training and Support, Technical Writing, Technical Communication, Product Development, Writing
Intermediate · Course · 1 - 3 Months

Coursera
Skills you'll gain: Marketing Design, Marketing Collateral, Graphic Design, Marketing Materials, Content Creation, Digital Content, Organizational Skills, Marketing, Collaborative Software, Data Sharing, Design and Product, Branding, Google Workspace, User Accounts, Advertising
Intermediate · Guided Project · Less Than 2 Hours

Skills you'll gain: Network Security, Open Shortest Path First (OSPF), Network Performance Management, Network Monitoring, Network Planning And Design, Network Engineering, Network Protocols, Infrastructure as Code (IaC), Terraform, Configuration Management, Encryption, System Configuration, Authentications, Scalability
Beginner · Specialization · 3 - 6 Months

SkillsBooster Academy
Skills you'll gain: Prompt Engineering, Marketing Strategies, Artificial Intelligence and Machine Learning (AI/ML), Strategic Marketing, Marketing Analytics, Artificial Intelligence, Generative AI, Agentic systems, Content Development and Management, Digital Marketing, Content Creation, Automation, Business Ethics, Customer experience improvement, Machine Learning, Natural Language Processing, Content Management, Creativity, Ethical Standards And Conduct, Interactive Data Visualization
Beginner · Course · 1 - 3 Months

Skills you'll gain: Web Content, Microsoft Office, Collaborative Software, Design, Microsoft 365
Beginner · Guided Project · Less Than 2 Hours

Skills you'll gain: Sales, Sales Strategy, Consultative Selling, Selling Techniques, Account Strategy, Customer Relationship Building, Business Communication, Consultative Approaches, Relationship Building, Sales Pipelines, General Sales Practices, Overcoming Objections, Solution Selling, Relationship Management, Sales Process, Communication Strategies, Proposal Writing, Digital Transformation, AI Personalization, Personalized Campaigns
Intermediate · Course · 1 - 4 Weeks

University of Amsterdam
Skills you'll gain: Social Sciences, Surveys, Social Determinants Of Health, Scientific Methods, Social Impact, Infectious Diseases, Community Health, Health Systems, Public Health and Disease Prevention, Behavior Management, Public Health, Health Policy, Governance, Medical Science and Research, Microbiology, Policy Development
Intermediate · Course · 1 - 4 Weeks

Skills you'll gain: Strategic Prioritization, Competitive Analysis, Prioritization, Strategic Planning, Strategic Thinking, Case Studies, Business Strategy, Spreadsheet Software, Strategic Decision-Making, Internal Auditing, External Auditing, Market Opportunities, Entrepreneurship, Leadership and Management
Intermediate · Guided Project · Less Than 2 Hours

Skills you'll gain: Firewall, Ubuntu, Network Monitoring, TCP/IP, Networking Hardware, Data Storage, Network Protocols, Network Troubleshooting, Unix, General Networking, Linux, Network Support, File Systems, Linux Administration, Unix Commands, Computer Networking, Unix Shell, Command-Line Interface, Data Storage Technologies, Shell Script
Beginner · Course · 1 - 4 Weeks

Skills you'll gain: Microsoft Azure, Role-Based Access Control (RBAC), Azure Active Directory, Cloud Management, Authorization (Computing), Authentications, Identity and Access Management, Cloud Infrastructure, Cloud Computing, Cloud Solutions, Cloud Security, Single Sign-On (SSO), Kubernetes, Encryption, Data Security, Data Integration
Intermediate · Course · 1 - 4 Weeks

Edureka
Skills you'll gain: TypeScript, Javascript, Functional Design, Code Reusability, Object Oriented Programming (OOP), Programming Principles, Web Development Tools, Data Structures, Development Environment, Maintainability, Enterprise Application Management
Beginner · Course · 1 - 4 Weeks

University of Colorado Boulder
Skills you'll gain: Product Planning, Target Market, Persona Development, Operational Performance Management, Target Audience, Market Opportunities, Systems Thinking, Business Modeling, Product Lifecycle Management, Customer Analysis, Operational Analysis, Entrepreneurship, Leadership and Management, Business Planning, Engineering Management, Market Analysis, People Management, New Product Development, Governance, Engineering
Build toward a degree
Beginner · Course · 1 - 3 Months