IT support courses can help you learn troubleshooting techniques, network configuration, customer service skills, and system administration basics. You can build expertise in software installation, hardware maintenance, and cybersecurity practices. Many courses introduce tools like ticketing systems, remote desktop applications, and network monitoring software, showing how these skills are applied in real-world IT environments.

University of California, Santa Cruz
Skills you'll gain: Bayesian Statistics, Statistical Inference, Statistical Methods, Probability & Statistics, Statistics, Statistical Modeling, Probability, Statistical Programming, Statistical Analysis, Statistical Software, Probability Distribution, Data Analysis, R Programming, Regression Analysis, R (Software), Analytical Skills, Statistical Visualization, Predictive Modeling, Data Visualization, Data Modeling
Intermediate · Course · 1 - 4 Weeks

Coursera
Skills you'll gain: Sprint Retrospectives, Sprint Planning, Agile Methodology, Backlogs, Agile Project Management, Process Improvement, Project Documentation, Continuous Improvement Process, Document Management, Workflow Management, Project Scoping, Accountability, Document Control, Action Oriented, Decision Making
Intermediate · Course · 1 - 4 Weeks

John Wiley & Sons
Skills you'll gain: Sprint Planning, Team Motivation, Stakeholder Engagement, Project Schedules, Project Estimation, Change Management, Requirements Management, Project Management, Innovation, Project Risk Management, Scope Management, Project Management Software, Scheduling, Risk Management, Leadership, Agile Methodology, Team Building, Waterfall Methodology, Business, Business Communication
Beginner · Specialization · 3 - 6 Months

Vanderbilt University
Skills you'll gain: Prompt Patterns, AI powered creativity, Business Correspondence, Risking, Leadership Development, AI literacy, Writing, Business Leadership, Proposal Writing, Thought Leadership, Brainstorming, Proposal Development, Human Resource Strategy, Staff Management, AI Integrations
Beginner · Specialization · 1 - 3 Months

Johns Hopkins University
Skills you'll gain: Shiny (R Package), Rmarkdown, Model Evaluation, Regression Analysis, Leaflet (Software), Exploratory Data Analysis, Statistical Inference, Predictive Modeling, Statistical Hypothesis Testing, Machine Learning Algorithms, Plotly, Interactive Data Visualization, Probability & Statistics, Data Visualization, Statistical Analysis, Statistical Modeling, R Programming, Model Training, Machine Learning, GitHub
Intermediate · Specialization · 3 - 6 Months

Skills you'll gain: Cloud Security, Identity and Access Management, Disaster Recovery, Data Governance, Data Management, Cloud Computing Architecture, Cloud Computing, IT Security Architecture, Cloud Standards, Security Controls, Application Security, Data Security, Cloud Deployment, Cloud Services, Cybersecurity, Threat Management, Security Management, Security Engineering, Network Security, Cryptography
Advanced · Course · 3 - 6 Months

Yale University
Skills you'll gain: Motion Arguments, Legal Strategy, Legal Writing, Court Systems, Learning Strategies, Civil Procedures, Policy Analysis, Economics
Mixed · Course · 1 - 3 Months

CVS Health
Skills you'll gain: Active Listening, De-escalation Techniques, Greeting Customers, Customer Service, Cashiering, Empathy, Cross Selling, Retail Sales, Call Center Experience, Customer Support, Transaction Processing, Selling Techniques, Upselling, Retail Store Operations, Customer Complaint Resolution, Conflict Management, Product Knowledge, Team Oriented, Communication, Time Management
Beginner · Professional Certificate · 3 - 6 Months

Skills you'll gain: Android Studio, Kotlin, Android Jetpack, Android Development, Android (Operating System), Mobile Development, Unit Testing, Responsive Web Design, Gradle, Mobile Development Tools, User Interface (UI), Code Reusability, UI Components, Application Development, Integrated Development Environments, User Interface (UI) Design, Object Oriented Programming (OOP), Cross Platform Development, Wireframing, Prototyping
Beginner · Specialization · 3 - 6 Months

Skills you'll gain: Operational Databases, Database Architecture and Administration, Relational Databases, Database Design, Database Management, Data Migration, Google Cloud Platform, Distributed Computing, Disaster Recovery, Performance Tuning, Scalability, Cloud Computing Architecture, Data Integrity, Capacity Management, Transaction Processing, IT Automation, System Monitoring, Continuous Monitoring
Intermediate · Course · 1 - 4 Weeks

Coursera
Skills you'll gain: Software Documentation, Maintainability, Document Management, Diagram Design, Collaborative Software
Intermediate · Course · 1 - 4 Weeks

Skills you'll gain: Talent Acquisition, Applicant Tracking Systems, Full Cycle Recruitment, Employee Onboarding, Recruitment Strategies, New Hire Orientations, Recruitment, Interviewing Skills, Talent Sourcing, Job Analysis, Human Resources, HR Tech, Labor Compliance, Law, Regulation, and Compliance, Record Keeping
Beginner · Course · 1 - 4 Weeks