IT support courses can help you learn troubleshooting techniques, network configuration, customer service skills, and system administration basics. You can build expertise in software installation, hardware maintenance, and cybersecurity practices. Many courses introduce tools like ticketing systems, remote desktop applications, and network monitoring software, showing how these skills are applied in real-world IT environments.

Skills you'll gain: Amazon S3, Amazon Web Services, AWS Identity and Access Management (IAM), Data Management, Identity and Access Management, Data Access, Authorization (Computing), Data Maintenance, Role-Based Access Control (RBAC), Data Storage Technologies, Information Management, Cloud Storage, IT General Controls (ITGC), Disaster Recovery, File Management, Security Controls, Cloud Hosting, Cloud Security, Data Storage, Software Architecture
Beginner · Course · 1 - 4 Weeks

Skills you'll gain: Client Services, Customer Service, Customer and Client Support, Client Support, Customer Complaint Resolution, Customer Relationship Building, Customer experience improvement, Personalized Service, Customer Engagement, Service Recovery, Customer Retention, Verbal Communication Skills, Customer Success Management, Communication, Customer Insights, Communication Strategies, Business Communication, Long Term Care, Business, Business Strategies
Mixed · Course · 1 - 4 Weeks

Skills you'll gain: Stakeholder Management, Stakeholder Engagement, IT Management, Project Management, Information Technology, Project Risk Management, Agile Project Management, Agile Methodology, Project Planning, Relationship Building
Beginner · Course · 1 - 3 Months

Skills you'll gain: Operating System Administration, Network Troubleshooting, Computer Networking, IT Security Architecture, Information Systems Security, Cloud Management, Linux, IT Infrastructure, Cybersecurity, Microsoft Windows, Network Security, Network Protocols, TCP/IP, Systems Administration, Remote Access Systems, Desktop Support, Technical Support, Lightweight Directory Access Protocols, Technical Support and Services, Package and Software Management
Beginner · Professional Certificate · 3 - 6 Months

Georgia Institute of Technology
Skills you'll gain: Electronic Components, Semiconductors, Electronic Systems, Electronics, Electrical Engineering, Basic Electrical Systems, Electronics Engineering, Engineering Analysis, Engineering Calculations, Mathematical Modeling
Mixed · Course · 1 - 3 Months

The University of Sydney
Skills you'll gain: Design Thinking, Human Centered Design, Innovation, Prototyping, Ideation, Design Strategies, Product Development, Design, Design Research, User Feedback
Beginner · Course · 1 - 3 Months

Atlassian
Skills you'll gain: Git (Version Control System), Version Control, GitHub, Bitbucket, Software Versioning, Software Configuration Management, Continuous Integration, Command-Line Interface, Collaborative Software
Mixed · Course · 1 - 4 Weeks

Skills you'll gain: Billing, Excel Macros, Business Process Automation, Billing Systems, Transaction Processing, Billing & Invoicing, Business Logic, Automation, Microsoft Excel, Tax Management, Visual Basic (Programming Language), IT Automation, Operations, Business, Restaurant Management, Project Controls, Course Development, Project Management, Project Implementation, Environment
Mixed · Course · 1 - 4 Weeks
University of London
Skills you'll gain: Model Training, Artificial Intelligence and Machine Learning (AI/ML), Applied Machine Learning, Feature Engineering, Machine Learning, Artificial Intelligence, Statistical Machine Learning, Model Evaluation, Data Literacy, Machine Learning Algorithms, AI literacy, Responsible AI, Data Collection
Build toward a degree
Beginner · Course · 1 - 4 Weeks
Skills you'll gain: Email Marketing, Campaign Management, Copywriting, Marketing Strategy and Techniques, Email Automation, Personally Identifiable Information, Digital Marketing Campaigns, Digital Marketing, Digital Marketing Tools, Marketing Automation, Campaign Planning, Content Performance Analysis, Information Privacy, Marketing Analytics, Promotional Strategies, Data Ethics, Digital Analysis, Smart Goals, Customer Retention, Key Performance Indicators (KPIs)
Beginner · Course · 1 - 3 Months

University of Minnesota
Skills you'll gain: Creativity, Creative Thinking, Creative Problem-Solving, Brainstorming, Cognitive flexibility, Persistence, Innovation, Problem Solving, Adaptability
Mixed · Course · 1 - 4 Weeks

Skills you'll gain: Stakeholder Management, Sales Prospecting, Stakeholder Engagement, Prospecting and Qualification, Cold Calling, Sales Development, Stakeholder Analysis, Account Management, Sales Pipelines, Sales, Sales Process, Consultative Selling, Account Strategy, Outbound Calls, Customer Relationship Management (CRM) Software, Customer Relationship Management, Active Listening, Customer Engagement, Professional Networking, Client Support
Beginner · Course · 1 - 4 Weeks