IT support courses can help you learn troubleshooting techniques, network configuration, customer service skills, and system administration basics. You can build expertise in software installation, hardware maintenance, and cybersecurity practices. Many courses introduce tools like ticketing systems, remote desktop applications, and network monitoring software, showing how these skills are applied in real-world IT environments.

IE Business School
Skills you'll gain: Survey Creation, Market Research, Consumer Behaviour, Marketing, Research Design, Marketing Strategies, Data Analysis, Customer Insights, Research Methodologies, Marketing Psychology, Data Collection, Statistical Analysis, Decision Making
Beginner · Course · 1 - 4 Weeks

University of Pennsylvania
Skills you'll gain: Influencing, Active Listening, Negotiation, Communication, Communication Strategies, Persuasive Communication, Verbal Communication Skills, Contract Negotiation, Trustworthiness, Leadership, Interpersonal Communications, Business Communication, Strategic Communication, Relationship Building, Initiative and Leadership, Professional Networking, Innovation, Growth Mindedness, Personal Development, Optimism
Beginner · Specialization · 3 - 6 Months
University of Toronto
Skills you'll gain: Bioinformatics, Network Analysis, Biostatistics, Molecular Biology, Analysis, Biotechnology, Data Visualization Software, Database Software, Data Analysis Software, Health Informatics, Data Analysis, Data Synthesis, Statistical Methods, Data Mining, Medical Science and Research, Exploratory Data Analysis, Technical Communication, Life Sciences, Data Processing, Scientific Visualization
Beginner · Specialization · 3 - 6 Months

Skills you'll gain: Amazon Web Services, AWS Identity and Access Management (IAM), Identity and Access Management, Amazon Elastic Compute Cloud, Amazon CloudWatch, Amazon S3, Cloud Computing, AWS CloudFormation, Relational Databases, Public Cloud, Cloud Computing Architecture, Amazon DynamoDB, Application Deployment, Database Management Systems, Database Architecture and Administration, Virtual Local Area Network (VLAN), Network Security, Network Architecture, Cloud Infrastructure, Cloud Storage
Intermediate · Specialization · 3 - 6 Months

Skills you'll gain: Cyber Threat Intelligence, Threat Modeling, MITRE ATT&CK Framework, Threat Detection, Threat Management, Intelligence Collection and Analysis, Report Writing, Technical Communication, Cyber Security Strategy, Cybersecurity, Research Reports, Data Storytelling, Verbal Communication Skills, Vulnerability Assessments, Incident Response, Business Writing, Risk Analysis, Communication, Presentations, Analysis
Intermediate · Course · 1 - 3 Months

Skills you'll gain: Empowerment, Self-Motivation, Overcoming Obstacles, Adaptability, Creativity
Intermediate · Course · 1 - 3 Months

University of Michigan
Skills you'll gain: Team Motivation, Visionary, Constructive Feedback, Goal Setting, Performance Management, Verbal Communication Skills, Organizational Leadership, Recognizing Others, Leadership, Leadership Development, People Development, Communication, Industrial and Organizational Psychology, Employee Engagement, Team Leadership, Intercultural Competence, Influencing
Beginner · Course · 1 - 3 Months

Università Bocconi
Skills you'll gain: Food and Beverage, Hospitality Management, Restaurant Management, Product Quality (QA/QC), Global Marketing, Market Dynamics, Business Strategy, Consumer Behaviour, Value Propositions, Competitive Analysis, Brand Management, Growth Strategies, Marketing
Mixed · Course · 1 - 3 Months

Skills you'll gain: Prompt Engineering, ChatGPT, Generative AI, OpenAI, Multimodal Prompts, LLM Application, AI Product Strategy, Marketing Strategies, Productivity Software, Creative Design, Marketing Automation, Responsible AI, Natural Language Processing, Application Programming Interface (API), A/B Testing, Time Management
Beginner · Course · 1 - 3 Months

Kennesaw State University
Skills you'll gain: Six Sigma Methodology, Lean Six Sigma, Root Cause Analysis, Lean Methodologies, Process Improvement, Data Collection, Quality Improvement, Process Optimization, Correlation Analysis, Statistical Hypothesis Testing, Kaizen Methodology, Process Analysis, Probability Distribution, Regression Analysis, Process Capability, Business Process, Statistical Process Controls, Quality Management, Team Management, Project Management
Beginner · Specialization · 3 - 6 Months

University of Toronto
Skills you'll gain: Computer Vision, Image Analysis, Control Systems, Automation, Deep Learning, Simulation and Simulation Software, Software Architecture, Safety Assurance, Artificial Neural Networks, Global Positioning Systems, Hardware Architecture, Systems Architecture, Artificial Intelligence and Machine Learning (AI/ML), Artificial Intelligence, Estimation, Algorithms, Machine Learning Methods, Mathematical Modeling, Predictive Modeling, Machine Learning Algorithms
Advanced · Specialization · 3 - 6 Months

Skills you'll gain: Data Architecture, Data Infrastructure, Data Modeling, Scalability, Data Management, Data Strategy, Microservices, Software Architecture, Information Architecture, CI/CD, Maintainability, Enterprise Architecture, Organizational Structure, Product Automation, Interoperability, Data Analysis, Generative AI
Intermediate · Course · 1 - 3 Months