Performance management courses can help you learn goal setting, employee feedback techniques, performance appraisal methods, and coaching strategies. You can build skills in conducting performance reviews, developing performance improvement plans, and aligning individual goals with organizational objectives. Many courses introduce tools like performance management software and analytics platforms that help track employee progress and facilitate effective communication between managers and team members.

Skills you'll gain: Call Center Experience, Interviewing Skills, De-escalation Techniques, Customer Relationship Building, Customer Complaint Resolution, Customer Engagement, Customer Service, Problem Solving, Conflict Management, Inbound Calls, Telephone Skills, Customer Support, Professionalism, Verbal Communication Skills, Active Listening, Communication
★ 4.8 (68) · Beginner · Course · 1 - 4 Weeks

Dartmouth College
Skills you'll gain: File I/O, Embedded Software, C and C++, C (Programming Language), Linux, Embedded Systems, System Programming, Build Tools, Linux Commands, Command-Line Interface, Operating Systems, Program Development, Computer Programming Tools, Code Reusability, Software Installation, Development Environment, Application Development, Make.com, Computer Programming
★ 4.7 (36) · Beginner · Course · 1 - 3 Months

CVS Health
Skills you'll gain: Cashiering, Transaction Processing, Retail Sales, Retail Store Operations, Team Oriented, Customer Inquiries, Customer Service, Data Entry, Cash Handling, Customer Relationship Building, Point of Sale, E-Commerce, Customer Data Management, Accident Reporting, Payment Systems, Cross-Functional Collaboration, Payment Processing and Collection, Record Keeping, Time Management, Social Media
★ 4.8 (38) · Beginner · Course · 1 - 3 Months
Scrum Alliance
Skills you'll gain: Business Metrics, Performance Metric, Performance Measurement, Agile Methodology, Data-Driven Decision-Making, Agile Product Development, Data Storytelling, Agile Project Management, Data Visualization, Continuous Improvement Process, Product Improvement, Team Performance Management, Product Management, Teamwork, Team Management, Product Development, Cross-Functional Team Leadership, Product Planning
Beginner · Course · 1 - 4 Weeks

Skills you'll gain: File I/O, Code Reusability, Python Programming, Programming Principles, Data Dictionary, File Systems, Computational Logic, Command-Line Interface, Data Cleansing, Data Structures, Package and Software Management, File Management, Scripting, Data Manipulation, Logical Reasoning, Development Environment, Simulations
★ 4.8 (59) · Beginner · Specialization · 3 - 6 Months

New York Institute of Finance
Skills you'll gain: Blockchain, FinTech, Supply Chain Management, Transaction Processing, Supply Chain Systems, Supply Chain, Emerging Technologies, AI Enablement, Distributed Computing, Interoperability, Data Sharing, Data Integrity
★ 4.5 (98) · Intermediate · Course · 1 - 4 Weeks

Duke University
Skills you'll gain: Stress Management
★ 4.8 (25) · Beginner · Course · 1 - 4 Weeks

Pearson
Skills you'll gain: Cost Management, Earned Value Management, Cost Control, Budget Management, Quality Assurance and Control, Quality Assurance, Project Performance, Quality Management, Quality Control, Agile Project Management
Beginner · Course · 1 - 4 Weeks

L&T EduTech
Skills you'll gain: Civil Engineering, Construction Engineering, Land Development, Building Information Modeling, Construction, Construction Management, Aerospace Basic Quality System Standards, Capacity Planning, Building Design, Building Services Engineering, Facility Management, Facility Repair And Maintenance, Landscape Architecture, Construction Estimating, Architectural Design, Environmental Engineering, Security Strategy, Energy and Utilities, Process Analysis, Engineering Plans And Specifications
★ 4.8 (21) · Intermediate · Specialization · 1 - 3 Months

University of Virginia Darden School Foundation
Skills you'll gain: Strategic Thinking, Business Strategy, Competitive Analysis, Strategic Decision-Making, Corporate Strategy, Competitive Intelligence, Organizational Strategy, Market Analysis, Business Analysis, Value Propositions, Case Studies, Company, Product, and Service Knowledge, Business Economics, Market Dynamics, Market Opportunities
★ 4.7 (83) · Beginner · Course · 1 - 4 Weeks

LearnQuest
Skills you'll gain: Image Analysis, Model Training, Supervised Learning, Applied Machine Learning, Model Evaluation, Machine Learning Methods, Demand Planning, Artificial Intelligence and Machine Learning (AI/ML), Predictive Modeling, Anomaly Detection, Artificial Intelligence, Convolutional Neural Networks, Model Optimization, Statistical Machine Learning, Supply Chain Management, Machine Learning, Computer Vision, Machine Learning Algorithms, Supply Chain, Natural Language Processing
★ 3.1 (16) · Intermediate · Course · 1 - 4 Weeks

Skills you'll gain: Generative AI, Driving engagement, Campaign Management, Social Media Marketing, Social Media, Content Creation, Social Media Content, Innovation, Content Development and Management, Drive Engagement, Social Media Campaigns, Instagram, Data Analysis
★ 4.3 (29) · Intermediate · Course · 1 - 4 Weeks