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  • Apoio Ao Cliente

Results for "apoio ao cliente"


  • Status: Free Trial
    Free Trial
    F

    Fundação Instituto de Administração

    Fundamentos da Gestão do Sucesso do Cliente

    Skills you'll gain: Customer Success Management, Rapport Building, Relationship Building, Customer Service, Customer Relationship Building, Customer Analysis, Customer Retention, Agile Methodology, Customer Engagement, Customer Relationship Management, Journey Mapping, Consultative Approaches, Customer Insights, Market Analysis, Software As A Service, Customer experience improvement, Relationship Management, Market Opportunities, Business Modeling, Customer experience strategy (CX)

    4.8
    Rating, 4.8 out of 5 stars
    ·
    62 reviews

    Beginner · Specialization · 3 - 6 Months

  • Status: Preview
    Preview
    U

    Universidades Anáhuac

    Customer Success: Conociendo al cliente

    Skills you'll gain: Customer Success Management, Customer Service, Customer experience strategy (CX), Customer Retention, Customer Relationship Building, Customer Engagement, Customer Relationship Management, Customer Support, Customer and Client Support, Customer experience improvement, Customer Data Management, Customer Relationship Management (CRM) Software, Customer Acquisition Management, Sales Process, Relationship Management, Customer Analysis, Customer Insights, Sales Management, Leadership, Business Metrics

    4.6
    Rating, 4.6 out of 5 stars
    ·
    52 reviews

    Beginner · Course · 1 - 3 Months

  • Status: Free Trial
    Free Trial
    F

    Fundação Instituto de Administração

    Inteligência Artificial Aplicada ao CRM

    Skills you'll gain: Customer Relationship Management, Customer Data Management, Big Data, R (Software), Data Mining, Data-Driven Decision-Making, Sales Pipelines, Predictive Analytics, Machine Learning Methods, Data Visualization, Data Strategy, Customer Relationship Management (CRM) Software, Customer Analysis, Sales Management, Data Engineering, Customer Engagement, Predictive Modeling, Data Visualization Software, Plot (Graphics), R Programming

    4.4
    Rating, 4.4 out of 5 stars
    ·
    105 reviews

    Beginner · Specialization · 1 - 3 Months

  • Status: Free Trial
    Free Trial
    F

    Fundação Instituto de Administração

    Desembaraço Aduaneiro

    Skills you'll gain: International Finance, Global Marketing, Competitive Analysis, Payment Systems, Risk Management, Export Control, Strategic Partnership, Strategic Decision-Making, Strategic Thinking, Risk Mitigation, Business Strategies, Payment Processing, Market Opportunities, Shipping and Receiving, Economics, Brokerage, Regulatory Documents, Document Management

    4.8
    Rating, 4.8 out of 5 stars
    ·
    37 reviews

    Beginner · Course · 1 - 4 Weeks

  • Status: Preview
    Preview
    U

    University of Michigan

    Como influenciar pessoas

    Skills you'll gain: Influencing, Executive Presence, Leadership, Persuasive Communication, Motivational Skills, Relationship Building, Rapport Building, Relationship Management, Trustworthiness, Decision Making, Tactfulness, Professional Networking, Organizational Structure

    4.8
    Rating, 4.8 out of 5 stars
    ·
    154 reviews

    Mixed · Course · 1 - 4 Weeks

  • Status: Preview
    Preview
    U

    Universidad Austral

    Diseño de Experiencia en Servicios

    Skills you'll gain: Service Design, Customer experience improvement, User Research, Customer experience strategy (CX), Experience Design, Program Implementation, Service Management, Service Improvement, User Feedback, Customer Engagement, Expectation Management, Customer Insights, Consumer Behaviour

    4.8
    Rating, 4.8 out of 5 stars
    ·
    768 reviews

    Beginner · Course · 1 - 4 Weeks

What brings you to Coursera today?

  • Status: Preview
    Preview
    F

    Fundação Instituto de Administração

    Executivo de Vendas, Vendas Consultivas e Prospecção

    Skills you'll gain: Sales Strategy, Sales Management, Consultative Selling, Sales Process, Selling Techniques, Sales, Sales Development, Customer Relationship Management, Consultative Approaches, Solution Selling, Prospecting and Qualification, Customer Relationship Building, Customer Acquisition Management, Value Propositions, Needs Assessment

    4.9
    Rating, 4.9 out of 5 stars
    ·
    45 reviews

    Beginner · Course · 1 - 4 Weeks

  • Status: Free Trial
    Free Trial
    I

    IE Business School

    Investigación de mercados y comportamiento del consumidor

    Skills you'll gain: Surveys, Consumer Behaviour, Survey Creation, Market Research, Data Analysis, Marketing, Data Collection, Marketing Psychology, Business Research, Marketing Strategies, Research Methodologies, Research Design, Market Data, Customer Analysis, Experimentation, Decision Making, B2B Sales

    4.5
    Rating, 4.5 out of 5 stars
    ·
    749 reviews

    Beginner · Course · 1 - 4 Weeks

  • Status: Free Trial
    Free Trial
    G

    Google

    Apoio Técnico de TI da Google

    Skills you'll gain: IT Security Architecture, Network Troubleshooting, Information Systems Security, Systems Administration, Computer Networking, OSI Models, Cloud Infrastructure, Routing Protocols, Package and Software Management, Operating System Administration, Network Security, Application Security, Computer Security, Cybersecurity, Help Desk Support, Desktop Support, Network Protocols, Cloud Computing, Customer Service, Debugging

    4.9
    Rating, 4.9 out of 5 stars
    ·
    239 reviews

    Beginner · Professional Certificate · 3 - 6 Months

  • Status: New
    New
    G

    Google Cloud

    Infraestrutura de IA: introdução ao Hipercomputador de IA

    Skills you'll gain: Model Deployment, Google Cloud Platform, Cloud Infrastructure, Cloud Deployment, Infrastructure Architecture, Cloud Computing Architecture, Performance Tuning, Model Optimization, Model Training, Hardware Architecture, AI Workflows, Computer Architecture, Artificial Intelligence and Machine Learning (AI/ML), Artificial Intelligence, Systems Architecture

    Intermediate · Course · 1 - 4 Weeks

  • Status: New
    New
    G

    Google Cloud

    Infraestrutura de IA: Cloud GPUs

    Skills you'll gain: Google Cloud Platform, Cloud Infrastructure, Hardware Architecture, AI Workflows, Cloud Computing, Model Optimization, Microarchitecture, Computer Architecture, Model Training, Performance Tuning

    Intermediate · Course · 1 - 4 Weeks

  • Status: New
    New
    G

    Google Cloud

    Infraestrutura de IA: técnicas de rede

    Skills you'll gain: Google Cloud Platform, AI Workflows, Cloud Infrastructure, Network Architecture, Data Migration, Generative AI, Network Performance Management, Cloud-Based Integration, Network Planning And Design, System Configuration, Token Optimization, Network Infrastructure, General Networking, Identity and Access Management

    Intermediate · Course · 1 - 3 Months

1234…29

In summary, here are 10 of our most popular apoio ao cliente courses

  • Fundamentos da Gestão do Sucesso do Cliente: Fundação Instituto de Administração
  • Customer Success: Conociendo al cliente: Universidades Anáhuac
  • Inteligência Artificial Aplicada ao CRM: Fundação Instituto de Administração
  • Desembaraço Aduaneiro: Fundação Instituto de Administração
  • Como influenciar pessoas: University of Michigan
  • Diseño de Experiencia en Servicios: Universidad Austral
  • Executivo de Vendas, Vendas Consultivas e Prospecção: Fundação Instituto de Administração
  • Investigación de mercados y comportamiento del consumidor: IE Business School
  • Apoio Técnico de TI da Google: Google
  • Infraestrutura de IA: introdução ao Hipercomputador de IA: Google Cloud

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