Skills you'll gain: Information Technology Infrastructure Library, Problem Management, IT Service Management, Service Management, IT Management, Change Control, Information Technology Operations, Information Technology, Service Level, Operations Management, Technical Support and Services, Incident Management, Governance, Technical Management, Help Desk Support, Asset Management, Operations, Automation

Skills you'll gain: Excel Macros, Visual Basic (Programming Language), Programming Principles, Data Import/Export, Microsoft Excel, Problem Solving, Computer Programming, Spreadsheet Software, Simulations, Code Review, Algorithms, UI Components, Debugging, Data Management, User Interface (UI), File I/O, Data Cleansing, Automation, Data Validation

Skills you'll gain: Eight Disciplines Problem Solving (8D), Root Cause Analysis, Team Building, Cross-Functional Collaboration, Corrective and Preventive Action (CAPA), Complex Problem Solving, Solution Design, Service Improvement, Quality Improvement, Process Validation, Continuous Improvement Process, Verification And Validation

Skills you'll gain: Problem Solving, Critical Thinking and Problem Solving, Creative Problem-Solving, Brainstorming, Creative Thinking, Complex Problem Solving, Team Building, Teamwork, Team Leadership, Solution Selling, Resourcefulness, Business Solutions, Creativity, Collaboration, Analytical Skills, Decision Making, Business Ethics, Strategic Decision-Making, Conflict Management, Analysis

Skills you'll gain: Spring Framework, Microservices, JUnit, Model View Controller, Restful API, Spring Boot, Software Architecture, API Gateway, Web Services, Object-Relational Mapping, Transaction Processing, Data Persistence, Service Oriented Architecture, Cloud Computing Architecture, JSON, YAML, Load Balancing, Unit Testing, Java Programming, Enterprise Application Management

Skills you'll gain: Culture Transformation, Process Improvement, Quality Improvement, Systems Thinking, Analysis, Employee Engagement, Data-Driven Decision-Making