Les cours en business analysis peuvent vous aider à comprendre comment recueillir des besoins, analyser des processus et formuler des recommandations. Vous pouvez développer des compétences en analyse fonctionnelle, documentation, priorisation et communication claire. Beaucoup de cours utilisent des outils professionnels pour structurer les analyses.

Microsoft
Compétences que vous acquerrez: Excel Formulas, Process Flow Diagrams, Microsoft Power Platform, Business Process Modeling, User Story, Business Requirements, Stakeholder Management, Data Modeling, Process Modeling, Microsoft Excel, Requirements Analysis, Software Development Life Cycle, Requirements Elicitation, Quality Management, Diagram Design, Power BI, Microsoft Visio, Stakeholder Engagement, Business Analysis, Data Analysis
Débutant · Certificat Professionnel · 3 à 6 mois

Compétences que vous acquerrez: Gestion des problèmes, Analyse, Engagement des parties prenantes, Gestion des risques, Analyse des parties prenantes, Microsoft Power Platform, Gestion de projet, Analyse des partenaires, Gestion des parties prenantes, Analyse de l'activité, Gestion des partenaires
Débutant · Cours · 1 à 4 semaines

Compétences que vous acquerrez: Business Analysis, Data Storytelling, Business Analysis Tools, Stakeholder Management, Stakeholder Analysis, Process Optimization, Requirements Management, Prompt Engineering, Business Systems Analysis, Business Requirements, Process Modeling, Process Improvement and Optimization, Data Presentation, Digital Transformation, Responsible AI, Business Process Modeling, Excel Formulas, Data Cleansing, Business Analytics, Process Analysis
Débutant · Certificat Professionnel · 3 à 6 mois

Compétences que vous acquerrez: Process Analysis, Process Modeling, Business Process, Business Analysis, Process Mapping, Process Management, Process Flow Diagrams, Business Process Modeling, Business Modeling, Stakeholder Management, Stakeholder Analysis, Computer Literacy
Débutant · Projet Guidé · Moins de 2 heures

Compétences que vous acquerrez: Transformation numérique , Analyse d'entreprise, Microsoft Excel, Analyse, Analyse des systèmes, Outils d'analyse commerciale, Analyse des lacunes, Élicitation des exigences, Communication avec les parties prenantes, Exigences de l'entreprise, Analyse de l'activité, Analyse des écarts, Stratégies technologiques
Débutant · Cours · 1 à 4 semaines

Compétences que vous acquerrez: Process Analysis, Requirements Elicitation, Business Analysis, Risk Analysis, Backlogs, Requirements Management, Business Systems Analysis, Stakeholder Engagement, Business Process, User Story, Business Requirements, Stakeholder Management, Process Modeling, Requirements Analysis, Business Modeling, Business Process Improvement, Business Intelligence, Business Analysis Tools, Business Strategies, Financial Analysis
Intermédiaire · Spécialisation · 3 à 6 mois

University of Pennsylvania
Compétences que vous acquerrez: Gestion du personnel, Examen par les pairs, Analyse, Analyse d'entreprise, Analyse des personnes, Efficacité opérationnelle, Analyse des états financiers, Analyse marketing, Analyse descriptive, Prise de décision fondée sur des données, Connaissance du client, Données financières, Analyse prédictive, Analyse de la clientèle, Marketing basé sur les données, Analyse financière, États financiers, Analyse opérationnelle, Stratégie en matière de ressources humaines, Gestion et planification des ressources humaines
Débutant · Spécialisation · 3 à 6 mois
Compétences que vous acquerrez: Data Modeling, Stakeholder Engagement, Dashboard, Business Intelligence, Tableau Software, Extract, Transform, Load, Data Warehousing, Database Systems, Interactive Data Visualization, Data Visualization, Data Pipelines, Interviewing Skills, Business Process, Business Analysis, Database Design, Data Mart, Applicant Tracking Systems, Data Analysis, SQL, Stakeholder Communications
Préparer un diplôme
Avancées · Certificat Professionnel · 3 à 6 mois

Compétences que vous acquerrez: User Story, Business Process Modeling, Risk Analysis, Performance Measurement, Stakeholder Management, Process Analysis, Business Analysis, Risk Management, Requirements Elicitation, Process Design, Requirements Management, Business Process, Process Mapping, Risk Management Framework, Stakeholder Engagement, Performance Metric, Process Improvement, Project Portfolio Management, Stakeholder Communications, Business Requirements
Débutant · Certificat Professionnel · 3 à 6 mois

Compétences que vous acquerrez: Modélisation des processus, Analyse des processus , Optimisation des processus, Méthodologie Agile, Engagement des parties prenantes, Analyse des parties prenantes, Témoignage de l'utilisateur, Méthodologie agile, Outils d'analyse commerciale, Processus d'affaires, Modélisation des données, Amélioration des processus, Analyse des partenaires, Analyse des systèmes d'entreprise, Gestion des exigences, Élicitation des exigences, Gestion des parties prenantes, Exigences de l'entreprise, Modélisation des processus d'entreprise, Analyse de l'activité, Gestion des partenaires, Analyse du processus, Analyse des besoins, Amélioration et optimisation des processus
Débutant · Cours · 1 à 3 mois
Compétences que vous acquerrez: Analyse des données, Éthique des données, Échantillonnage (statistiques), Récit de données, Narration des données, Présence sur le web, Nettoyage des données, Structures de données, Programmation orientée objet (POO), Rmarkdown, Visualisation des données, Compétences en matière d'entretien, Validation des données, Communication avec les parties prenantes, Gestion des fichiers, Présentation des données, LinkedIn, Logiciel de tableur, Données Validation des données, R (logiciel), Ggplot2, Visualisation interactive des données
Préparer un diplôme
Débutant · Certificat Professionnel · 3 à 6 mois

Compétences que vous acquerrez: Google Sheets, Data Visualization, Spreadsheet Software, Data Presentation, Plot (Graphics), Statistical Visualization, Data Analysis, Business Analytics, Descriptive Analytics, Productivity Software, Business Analysis, Data Manipulation, Google Workspace, Analytics, Descriptive Statistics, Statistics, Data Cleansing
Débutant · Projet Guidé · Moins de 2 heures
Business analysis is the practice of identifying business needs and recommending solutions that improve processes, products, services, or decision-making. It often involves gathering requirements, analyzing workflows, communicating with stakeholders, and using data to support better business outcomes. Courses like Business Analysis Fundamentals from Microsoft and Introduction to Business Analysis from IBM can help you build a practical foundation in these core responsibilities. On Coursera, you can explore business analysis courses that connect process improvement, analytics, and stakeholder communication skills.
Business analysis is used in roles such as business analyst, process analyst, product analyst, operations analyst, requirements analyst, and business systems analyst. These roles often involve translating business goals into clear requirements, improving workflows, supporting technology projects, or helping teams make decisions using data. Programs such as Microsoft Business Analyst and IBM Business Analyst are designed around skills commonly used in these types of roles. Coursera courses can help you explore which path fits your interests and build relevant project-ready skills.
Helpful skills to learn before business analysis include basic spreadsheet use, clear written communication, problem-solving, and an understanding of how organizations operate. You do not always need a technical background to begin, but comfort with data, process thinking, and asking structured questions can make learning easier. Beginner-friendly options such as Business Analysis Fundamentals and Introduction to Business Analysis can introduce the language and methods used in the field. Coursera can help you start with foundational courses before moving into analytics, business intelligence, or certification-focused learning.
Skills that complement business analysis include data analysis, business process management, project management, stakeholder communication, SQL, dashboards, and business intelligence. These skills can help you move from identifying a business need to analyzing evidence, communicating recommendations, and supporting implementation. Courses such as Business Analysis & Process Management, Business Analytics from the University of Pennsylvania, and Google Business Intelligence can help broaden your toolkit. On Coursera, you can combine business analysis with analytics or BI courses to build a more flexible skill set.
A good way to start learning business analysis is to begin with fundamentals, then practice applying requirements gathering, process mapping, and stakeholder analysis to realistic scenarios. Introductory courses can help you understand what business analysts do, how they document needs, and how analysis supports better decisions. Options like Microsoft Business Analyst, Business Analysis Fundamentals, and IBM’s Introduction to Business Analysis provide structured starting points. After that, you can continue with process management, business analytics, or certification preparation depending on your goals.
Yes. You can start learning business analysis on Coursera for free in two ways:
If you want to keep learning, earn a certificate in business analysis, or unlock full course access after the preview or trial, you can upgrade or apply for financial aid.
Strong beginner options for business analysis include Business Analysis Fundamentals from Microsoft, Introduction to Business Analysis from IBM, and Business Analysis & Process Management on Coursera. These courses can help you learn core concepts such as requirements, stakeholder needs, workflows, and process improvement without assuming extensive prior experience. If you want a more structured career-focused path, Microsoft Business Analyst or IBM Business Analyst may also be relevant to explore. Coursera’s course listings can help you compare beginner-friendly content, provider, skills covered, and certificate options.
Business analysis courses typically cover requirements gathering, stakeholder analysis, process modeling, business problem framing, documentation, solution evaluation, and communication. Many courses also introduce related skills such as data analysis, dashboards, business intelligence, and process improvement, depending on the course focus. For example, Business Analysis & Process Management emphasizes workflows, while Google Business Intelligence and Business Analytics from the University of Pennsylvania connect analysis to data-informed decisions. Coursera offers courses across these related areas so you can build from fundamentals into more specialized topics.