About this Course
4.6
11 ratings
3 reviews
100% online

100% online

Start instantly and learn at your own schedule.
Flexible deadlines

Flexible deadlines

Reset deadlines in accordance to your schedule.
Beginner Level

Beginner Level

Hours to complete

Approx. 16 hours to complete

Suggested: 6 weeks of study, 1-2 hours/week...
Available languages

English

Subtitles: English, Japanese
100% online

100% online

Start instantly and learn at your own schedule.
Flexible deadlines

Flexible deadlines

Reset deadlines in accordance to your schedule.
Beginner Level

Beginner Level

Hours to complete

Approx. 16 hours to complete

Suggested: 6 weeks of study, 1-2 hours/week...
Available languages

English

Subtitles: English, Japanese

Syllabus - What you will learn from this course

Week
1
Hours to complete
2 hours to complete

Introduction to Virtual Teams and Virtual Communication

This module is intended to create a foundation for the course by challenging your ideas of not just what virtual communication means, but also communication as a whole. This module will also introduce the foundational ideas of the whole course....
Reading
8 videos (Total 36 min), 3 readings, 1 quiz
Video8 videos
What to expect?5m
The 3 traps of communication2m
First trap - Speaking in third person2m
Second trap - Speaking in formal language3m
Third trap - Speaking with too many details5m
Misconceptions, pros & cons7m
Three types of remote teams5m
Reading3 readings
Recognizing the 3 traps10m
To formal or not to formal10m
Why are these terrible?10m
Quiz1 practice exercise
Module 1 Quiz30m
Week
2
Hours to complete
4 hours to complete

Speaking and Presenting in a virtual context

This module focuses on presenting and public speaking. Each lesson will cover a communication strategy for in-person presenting and then show you how to use that same strategy in a virtual presentation. ...
Reading
7 videos (Total 36 min), 4 readings, 1 quiz
Video7 videos
Area 477m
Goal Opportunity Statement4m
KNOW-Phrase3m
Belly Button Rule7m
The Lazy Rule3m
Picture Superiority Effect5m
Reading4 readings
Do you remember10m
Science! Area 4710m
Do you see it?10m
Almost everything10m
Week
3
Hours to complete
3 hours to complete

Influence, Power and Questioning Strategies in Virtual Collaboration

In this module we move from presenting to convincing and persuading. These ideas can be applied to to presentations and also one-on-one communication both in-person and virtually. We will cover how recognize peoples communication styles and motivations and how strategically communicate in a way that will resonate with them. ...
Reading
14 videos (Total 68 min), 6 readings, 1 quiz
Video14 videos
Hostile (Bullets & Categories)2m
Indifferent (Help & Advice)4m
Uninformed (Empathy & POV)4m
Supportive (Everything and Everybody)7m
Underlying Motivations4m
Achievement3m
Affiliation5m
Power5m
Questions1m
Closed questions2m
Open Questions4m
Strategic Questions6m
Positional vs Principled Bargaining9m
Reading6 readings
Do you want some more?10m
Let's go deep10m
Jedi Mind Tricks10m
Nudging10m
What you thinking about?10m
Let's play a game10m
Quiz1 practice exercise
Module 3 Quiz30m
Week
4
Hours to complete
2 hours to complete

Pitching & Selling in a Virtual Context

In this module, we challenge the dynamic of what good pitching is. We move from a speaker centred approach to communication to one more focused on the listener. We will cover an entirely new approach to both elevator pitches and more formal presentation pitches....
Reading
11 videos (Total 52 min), 4 readings, 1 quiz
Video11 videos
Why4m
How5m
What6m
The Perfect Meal2m
Starch3m
Protein4m
Veggies6m
The Dessert1m
Schema - Mental Shortcuts4m
Analogies - A back and forth approach6m
Meaningful Numbers7m
Reading4 readings
Movies?10m
Emotions!!!10m
Can you Schema?10m
Which is better?10m
Quiz1 practice exercise
Module 4 Quiz30m

Instructor

Avatar

Ivan Wanis Ruiz

Instructor
Continuing Studies

About University of Toronto

Established in 1827, the University of Toronto is one of the world’s leading universities, renowned for its excellence in teaching, research, innovation and entrepreneurship, as well as its impact on economic prosperity and social well-being around the globe. ...

Frequently Asked Questions

  • Once you enroll for a Certificate, you’ll have access to all videos, quizzes, and programming assignments (if applicable). Peer review assignments can only be submitted and reviewed once your session has begun. If you choose to explore the course without purchasing, you may not be able to access certain assignments.

  • When you purchase a Certificate you get access to all course materials, including graded assignments. Upon completing the course, your electronic Certificate will be added to your Accomplishments page - from there, you can print your Certificate or add it to your LinkedIn profile. If you only want to read and view the course content, you can audit the course for free.

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