Google IT Support Professional Certificate
Completed by tshepiso bhembe on February 20, 2026
Verified learner ·
Badge ID: ZXJTs7sHSTiyU7O7B4k4aA
About this Badge
Kickstart your career in IT with the IT Support Learning Path. Gain hands-on experience in troubleshooting, networking, system administration, and security. Learn to automate routine tasks with Python and develop problem-solving skills essential for technical support roles. Perfect for beginners ready to enter the world of IT and tech support.
Learning objectives
- Implement IT security measures by utilizing encryption algorithms, authentication systems, and network security solutions.
- Manage and configure IT infrastructure services, including cloud resources, servers, and directory services, to ensure organizational reliability.
- Troubleshoot and resolve technical issues using problem-solving methodologies and network troubleshooting tools.
- Leverage AI tools to enhance job search strategies, create personalized job search portfolios, and prepare for interviews.
Skills learned
- Linux Administration
- Technical Support and Services
- Lightweight Directory Access Protocols
- Technical Communication
- Remote Access Systems
- Google Gemini
- OSI Models
- Operating System Administration
- Windows PowerShell
- Malware Protection
- Wireless Networks
- Active Directory
- Disaster Recovery
- IT Security Architecture
- Problem Solving
- Cyber Attacks
- Interviewing Skills
- LLM Application
- IT Infrastructure
- Windows Servers
- Network Troubleshooting
- Microsoft Windows
- Network Routing
- Threat Detection
- Package and Software Management
- Computer Networking
- Computer Literacy
- Generative AI
- Server Administration
- Data Integrity
- Cloud Infrastructure
- Network Protocols
- OS Process Management
- Computer Hardware
- User Accounts
- Technical Consulting
- Network Model
- Security Awareness
- Security Controls
- File Systems
- Network Infrastructure
- Prompt Engineering
- System Monitoring
- Software Installation
- Cybersecurity
- Hardening
- Cloud Computing
- Authentications
- Firewall
- Professional Development
- Network Architecture
- Network Administration
- Customer Support
- Systems Administration
- Cryptography
- Computer Security
- Application Security
- Virtualization
- Linux
- Data Storage
- Data Security
- Operating Systems
- System Software
- File Management
- Encryption
- Threat Management
- Communication
- Cloud Management
- Security Management
- Planning
- Dynamic Host Configuration Protocol (DHCP)
- Virtual Private Networks (VPN)
- Command-Line Interface
- TCP/IP
- Authorization (Computing)
- Skills section collapsed. Showing 7 of 75 skills.
Learning content completed
Some of the content and skills presented have been contributed by the content provider.