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  • It Support

It Support Courses

IT support courses can help you learn troubleshooting techniques, network configuration, customer service skills, and system administration basics. You can build expertise in software installation, hardware maintenance, and cybersecurity practices. Many courses introduce tools like ticketing systems, remote desktop applications, and network monitoring software, showing how these skills are applied in real-world IT environments.

Popular It Support Courses and Certifications


  • G

    Google

    IT-підтримка від Google

    Skills you'll gain: Operating System Administration, IT Security Architecture, TCP/IP, Systems Administration, Network Troubleshooting, IT Infrastructure, File Systems, OSI Models, Cybersecurity, Cyber Attacks, Network Security, Network Protocols, Microsoft Windows, Computer Networking, Computer Hardware, Operating Systems, Lightweight Directory Access Protocols, Package and Software Management, Technical Support and Services, Technical Support

    4.9
    Rating, 4.9 out of 5 stars
    ·
    995 reviews

    Beginner · Professional Certificate · 3 - 6 Months

  • U

    University of Minnesota

    IS/IT Governance

    Skills you'll gain: IT Management, Technology Strategies, Change Management, Information Technology, Governance, Portfolio Management, Project Portfolio Management, Investment Management, System Implementation, Resource Allocation, Return On Investment, Risk Analysis, Financial Analysis, Cost Benefit Analysis, Risk Management, Resource Consumption Accounting, Decision Making

    4.7
    Rating, 4.7 out of 5 stars
    ·
    749 reviews

    Beginner · Course · 1 - 3 Months

  • A

    Automatic Data Processing, Inc. (ADP)

    Creating Trust & Support

    Skills you'll gain: Trustworthiness, Team Building, Team Management, Team Collaboration, Team Oriented, Team Leadership, Rapport Building, Teamwork, Honesty, Relationship Building, Empathy, Professional Development, People Development, Storytelling, Mindfulness

    4.6
    Rating, 4.6 out of 5 stars
    ·
    11 reviews

    Beginner · Course · 1 - 4 Weeks

  • I

    IBM

    Generative AI for Customer Support

    Skills you'll gain: Prompt Engineering, Prompt Patterns, ChatGPT, Generative AI, Generative Model Architectures, Generative AI Agents, Standard Operating Procedure, Customer Support, Client Support, AI literacy, Product Support, Procedure Development, AI Personalization, Customer Analysis, Personalized Service, Responsible AI, Artificial Intelligence and Machine Learning (AI/ML), AI Integrations, Customer experience improvement, Augmented and Virtual Reality (AR/VR)

    4.7
    Rating, 4.7 out of 5 stars
    ·
    12K reviews

    Intermediate · Specialization · 1 - 3 Months

  • U

    University of Pittsburgh

    Disability Awareness and Support

    Skills you'll gain: Educational Materials, Web Content Accessibility Guidelines, Disabilities, Education and Training, Adaptive Equipment, Instructional Design, Education Software and Technology, Case Studies, Diversity Training, Student Support and Services, Student Services, Diversity Awareness, Higher Education, Diversity Equity and Inclusion Initiatives

    4.6
    Rating, 4.6 out of 5 stars
    ·
    332 reviews

    Mixed · Course · 1 - 4 Weeks

  • F

    Fortinet, Inc.

    Network Security Support Engineer

    Skills you'll gain: Network Support, Network Troubleshooting, Firewall, Network Monitoring, Technical Support and Services, Network Security, Virtual Private Networks (VPN), Lightweight Directory Access Protocols, System Monitoring, Authentications, Performance Tuning, Security Software, System Configuration, Cybersecurity, Memory Management, Malware Protection

    4.6
    Rating, 4.6 out of 5 stars
    ·
    31 reviews

    Intermediate · Course · 1 - 3 Months

  • R

    Rice University

    Anatomy & Physiology: Support & Movement

    Skills you'll gain: Human Musculoskeletal System, Anatomy, Orthopedics, Kinesiology, Medical Terminology, Physiology

    4.9
    Rating, 4.9 out of 5 stars
    ·
    30 reviews

    Intermediate · Course · 1 - 3 Months

  • C

    Coursera

    GenAI for Customer Support

    Skills you'll gain: Prompt Engineering, Prompt Engineering Tools, Multimodal Prompts, Email Automation, Customer experience improvement, Generative AI, AI Personalization, Customer Support, Personalized Service, Customer Service, Product Support, Operational Efficiency, Automation

    3.8
    Rating, 3.8 out of 5 stars
    ·
    8 reviews

    Beginner · Course · 1 - 4 Weeks

  • I

    IBM

    IBM IT Scrum Master

    Skills you'll gain: User Story, Software Development Life Cycle, Software Architecture, Sprint Retrospectives, Agile Software Development, Kanban Principles, DevOps, Backlogs, Full-Stack Web Development, Scrum (Software Development), Information Technology, Computer Hardware, Agile Methodology, Sprint Planning, Agile Project Management, Team Building, Registration, Risk Management, Leadership, Communication

    4.8
    Rating, 4.8 out of 5 stars
    ·
    12K reviews

    Beginner · Professional Certificate · 3 - 6 Months

  • U

    University of Glasgow

    Clinical Decision Support Systems

    Skills you'll gain: Model Evaluation, Data Ethics, Federated Learning, Responsible AI, AI Security, Medical Privacy, Decision Intelligence, Machine Learning, Statistical Machine Learning, Decision Support Systems, Machine Learning Methods, Predictive Modeling, Healthcare Ethics, Information Privacy, Health Equity, Deep Learning, Data Loss Prevention, Human Centered Design

    Intermediate · Course · 1 - 4 Weeks

  • U

    University of Virginia

    Customer-Centric IT Strategy

    Skills you'll gain: IT Management, Technology Strategies, Information Technology Architecture, Information Technology, Business Strategy, Cyber Risk, Cyber Security Strategy, Design Thinking, Process Design, AI Enablement, Large Language Modeling, Threat Management, LLM Application, Cybersecurity, Business Modeling, Agile Methodology, Project Portfolio Management, Technical Communication

    4.6
    Rating, 4.6 out of 5 stars
    ·
    676 reviews

    Beginner · Course · 1 - 4 Weeks

  • U

    University of Copenhagen

    Data Literacy – What is it and why does it matter?

    Skills you'll gain: Data Literacy, digital literacy, Data Ethics, Journalism, Artificial Intelligence, Data Sharing, Analytical Skills, AI literacy, Big Data, Information Privacy, Economics, Policy, and Social Studies, Law, Regulation, and Compliance, Data Processing, Data Collection, Machine Learning, Algorithms

    4.6
    Rating, 4.6 out of 5 stars
    ·
    294 reviews

    Beginner · Course · 1 - 4 Weeks

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In summary, here are 10 of our most popular it support courses

  • IT-підтримка від Google: Google
  • IS/IT Governance: University of Minnesota
  • Creating Trust & Support: Automatic Data Processing, Inc. (ADP)
  • Generative AI for Customer Support: IBM
  • Disability Awareness and Support: University of Pittsburgh
  • Network Security Support Engineer: Fortinet, Inc.
  • Anatomy & Physiology: Support & Movement: Rice University
  • GenAI for Customer Support: Coursera
  • IBM IT Scrum Master: IBM
  • Clinical Decision Support Systems: University of Glasgow

Skills you can learn in Marketing

Market (economics) (28)
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Modeling (9)
Social Media Marketing (9)
Brand Management (7)

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Professional Certificates

  • Google AI Certificate
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