• For Individuals
  • For Businesses
  • For Universities
  • For Governments
Degrees
​
Log In
Join for Free
  • Browse
  • Help Desk Support

Results for "help desk support"


  • U

    Universidades Anáhuac

    Customer Success: Conociendo al cliente

    Skills you'll gain: Customer Success Management, Customer Service, Customer Relationship Management, Customer experience strategy (CX), Customer Retention, Customer Support, Customer and Client Support, Customer Engagement, Customer Data Management, Performance Metric, Customer Relationship Management (CRM) Software, Customer experience improvement, Sales Process, Customer Acquisition Management, Business Metrics, Performance Measurement, Customer Analysis, Key Performance Indicators (KPIs), General Sales Practices, Customer Insights

    ★ 4.6 (53) · Beginner · Course · 1 - 3 Months

  • G

    Google Cloud

    Google Drive

    Skills you'll gain: Google Workspace, File Management, Collaborative Software, Document Management, Data Sharing, Productivity Software, Shared Media, Cloud Storage, File Systems, Business Software, Content Management, Organizational Skills, Data Management, Identity and Access Management, Role-Based Access Control (RBAC)

    ★ 4.7 (361) · Beginner · Course · 1 - 3 Months

  • C

    ConsenSys Academy

    Blockchain: Foundations and Use Cases

    Skills you'll gain: Blockchain, Cryptography, Interoperability, Cryptographic Protocols, Encryption, Public Key Cryptography Standards (PKCS), FinTech, Emerging Technologies, Ledgers (Accounting), Distributed Computing, Case Studies, Digital Assets, Data Integrity, Transaction Processing

    ★ 4.7 (846) · Beginner · Course · 1 - 3 Months

  • U

    University of California, Irvine

    Fundamentals of Finance

    Skills you'll gain: Financial Accounting, Financial Reporting, Forecasting, Cash Flow Forecasting, Working Capital, Cost Control, Gross Profit, Operating Expense, Financial Planning

    ★ 4.7 (222) · Beginner · Course · 1 - 4 Weeks

  • K

    King Abdullah University of Science and Technology

    Fundamental Skills in Bioinformatics

    Skills you'll gain: Statistical Analysis, Bioinformatics, Unix, Scientific Visualization, Statistical Programming, R (Software), Unix Shell, R Programming, Rmarkdown, Unix Commands, Data Analysis, Data Quality, Statistical Hypothesis Testing, Exploratory Data Analysis, Data Visualization, Data Cleansing, Programming Principles, Pandas (Python Package), Python Programming, NumPy

    ★ 4.4 (93) · Beginner · Course · 1 - 4 Weeks

  • L

    L&T EduTech

    Intelligent Digital Factories

    Skills you'll gain: Machine Learning Algorithms, Internet Of Things, Artificial Intelligence, Unsupervised Learning, Python Programming, Embedded Software, Computer Vision, Peripheral Devices, Integrated Development Environments, Deep Learning, Applied Machine Learning, Image Analysis, Machine Learning, Embedded Systems, Civil Engineering, Classification Algorithms, Security Controls, Wireless Networks, Automation, Digital Transformation

    ★ 4.6 (321) · Intermediate · Specialization · 3 - 6 Months

  • E

    ESSEC Business School

    The Fundamentals of Revenue Management: The Cornerstone of Revenue Strategy

    Skills you'll gain: Revenue Management, Hospitality Management, Forecasting, Budgeting, Hotels and Accommodations, Hospitality, Financial Forecasting, Hotel Operations, Revenue Forecasting, Target Market, Booking (Sales), Market Dynamics, Consumer Behaviour, Digital Transformation, Customer Acquisition Management, Data-Driven Decision-Making

    ★ 4.6 (1.1K) · Mixed · Course · 1 - 4 Weeks

  • U

    Università di Napoli Federico II

    English Intermediate B1.2

    Skills you'll gain: English Language, Vocabulary, Language Competency, Stress Management, Education and Training, Higher Education, Medical Terminology, Language Learning, Formal Learning, Environmental Issue, Grammar, Climate Change Mitigation

    ★ 4.7 (218) · Intermediate · Course · 1 - 3 Months

  • U

    Universidad Austral

    Trabajar para ser feliz

    Skills you'll gain: Rapport Building, Recognizing Others, Relationship Building, Constructive Feedback, Professional Development, Employee Engagement, Environmental Social And Corporate Governance (ESG), Corporate Sustainability, Workforce Development, Leadership, Positivity, Personal Development, Family Support, Empowerment, Adaptability, Sustainable Business, Business Ethics

    ★ 4.8 (670) · Beginner · Course · 1 - 4 Weeks

  • B

    Board Infinity

    Data Structures & Backend with Java

    Skills you'll gain: Data Structures, Spring Boot, Restful API, Model View Controller, Spring Framework, Web Services, Java Programming, Java, Back-End Web Development, Authentications, Authorization (Computing), Algorithms, Application Security

    ★ 4.3 (163) · Advanced · Course · 1 - 4 Weeks

  • B

    Berklee

    The Art of Vocal Production

    Skills you'll gain: Music Performance, Post-Production, Music, Media Production, Editing

    ★ 4.7 (376) · Beginner · Course · 1 - 4 Weeks

  • I

    Imperial College London

    Global Health Innovations

    Skills you'll gain: Innovation, Product Development, Intellectual Property, Design Thinking, Oral Expression, Sales Presentations, New Product Development, Health Systems, Verbal Communication Skills, Presentations, Public Speaking, Stakeholder Analysis, Sales Presentation, Stakeholder Communications, Commercialization, Ideation, Organizational Structure, Persuasive Communication, Entrepreneurship, Public Health

    ★ 4.7 (299) · Beginner · Specialization · 1 - 3 Months

1…174175176…632

In summary, here are 10 of our most popular help desk support courses

  • Customer Success: Conociendo al cliente: Universidades Anáhuac
  • Google Drive: Google Cloud
  • Blockchain: Foundations and Use Cases: ConsenSys Academy
  • Fundamentals of Finance: University of California, Irvine
  • Fundamental Skills in Bioinformatics: King Abdullah University of Science and Technology
  • Intelligent Digital Factories: L&T EduTech
  • The Fundamentals of Revenue Management: The Cornerstone of Revenue Strategy: ESSEC Business School
  • English Intermediate B1.2: Università di Napoli Federico II
  • Trabajar para ser feliz: Universidad Austral
  • Data Structures & Backend with Java: Board Infinity

Other topics to explore

Arts and Humanities
338 courses
Business
1095 courses
Computer Science
668 courses
Data Science
425 courses
Information Technology
145 courses
Health
471 courses
Math and Logic
70 courses
Personal Development
137 courses
Physical Science and Engineering
413 courses
Social Sciences
401 courses
Language Learning
150 courses

Coursera Footer

Skills

  • Accounting
  • Artificial Intelligence (AI)
  • Cybersecurity
  • Data Analytics
  • Digital Marketing
  • Human Resources (HR)
  • Microsoft Excel
  • Project Management
  • Python
  • SQL

Professional Certificates

  • Google AI Certificate
  • Google Cybersecurity Certificate
  • Google Data Analytics Certificate
  • Google IT Support Certificate
  • Google Project Management Certificate
  • Google UX Design Certificate
  • IBM AI Engineering Certificate
  • IBM AI Product Manager Certificate
  • IBM Data Science Certificate
  • Intuit Academy Bookkeeping Certificate

Courses & Specializations

  • AI Essentials Specialization
  • AI For Business Specialization
  • AI For Everyone Course
  • AI in Healthcare Specialization
  • Deep Learning Specialization
  • Excel Skills for Business Specialization
  • Financial Markets Course
  • Machine Learning Specialization
  • Prompt Engineering for ChatGPT Course
  • Python for Everybody Specialization

Career Resources

  • Career Aptitude Test
  • CAPM Certification Requirements
  • CompTIA A+ Certification Requirements
  • CompTIA Security+ Certification Requirements
  • Essential IT Certifications
  • High-Income Skills to Learn
  • How to Learn Artificial Intelligence
  • PMP Certification Requirements
  • Popular Cybersecurity Certifications
  • Share your Coursera learning story

Coursera

  • About
  • What We Offer
  • Leadership
  • Careers
  • Catalog
  • Coursera Plus
  • Professional Certificates
  • MasterTrack® Certificates
  • Degrees
  • For Enterprise
  • For Government
  • For Campus
  • Become a Partner
  • Social Impact
  • Free Courses
  • Udemy

Community

  • Learners
  • Partners
  • Beta Testers
  • Blog
  • The Coursera Podcast
  • Tech Blog

More

  • Press
  • Investors
  • Terms
  • Privacy
  • Help
  • Accessibility
  • Contact
  • Articles
  • Directory
  • Affiliates
  • Modern Slavery Statement
  • Do Not Sell/Share
Learn Anywhere
Download on the App Store
Get it on Google Play
Logo of Certified B Corporation
© 2026 Coursera Inc. All rights reserved.
  • Coursera Facebook
  • Coursera Linkedin
  • Coursera Twitter
  • Coursera YouTube
  • Coursera Instagram
  • Coursera TikTok