IT support courses can help you learn troubleshooting techniques, network configuration, customer service skills, and system administration basics. You can build expertise in software installation, hardware maintenance, and cybersecurity practices. Many courses introduce tools like ticketing systems, remote desktop applications, and network monitoring software, showing how these skills are applied in real-world IT environments.

Arizona State University
Skills you'll gain: Supervised Learning, Unsupervised Learning, Matplotlib, File I/O, Generative Adversarial Networks (GANs), Generative AI, NumPy, Object Oriented Programming (OOP), Model Training, Deep Learning, Image Analysis, Machine Learning Methods, Plot (Graphics), Object Oriented Design, Integrated Development Environments, Python Programming, Development Environment, Event-Driven Programming, Programming Principles, Computer Programming
Beginner · Specialization · 3 - 6 Months

University of California, Davis
Skills you'll gain: Data Integration, Data Validation, Data Quality, Data Cleansing, Data Modeling, Health Informatics, Data Transformation, Health Systems, Data Warehousing, Star Schema, Data Analysis, Analytics, Interoperability, Database Systems, Relational Databases
Intermediate · Course · 1 - 4 Weeks
University of Illinois Urbana-Champaign
Skills you'll gain: Big Data, Analytics, Network Model, Business Intelligence, Information Management, Data Analysis, Asset Management, Business Analytics, Advanced Analytics, Case Studies, Business Economics, Information Technology, Data Management, Intellectual Property, Innovation, Accounting
Build toward a degree
Beginner · Course · 1 - 4 Weeks

University of Colorado Boulder
Skills you'll gain: Electrical Engineering, electromagnetics, Image Quality, Engineering Calculations, System Requirements, Simulation and Simulation Software, Design Software, Systems Design, System Design and Implementation, Graphical Tools, Applied Mathematics, Physics, Spatial Analysis
Build toward a degree
Advanced · Course · 1 - 3 Months

Institute for the Future
Skills you'll gain: Forecasting, Systems Thinking, Responsible AI, Strategic Thinking, Creative Problem-Solving, Creative Thinking, Collaboration, Interviewing Skills, Emerging Technologies, Ideation, Strategic Planning, Innovation, Ethical Standards And Conduct, Empathy, Discussion Facilitation, Creativity
Beginner · Course · 1 - 3 Months

Skills you'll gain: Responsible AI, HR Tech, Human Resources Software, Human Resources Management and Planning, Human Resources, Generative AI, Workforce Planning, Human Resource Strategy, Artificial Intelligence, Human Resource Management, Employee Engagement, Recruitment, Employee Onboarding, Performance Management
Intermediate · Course · 1 - 4 Weeks
University of Illinois Urbana-Champaign
Skills you'll gain: Matplotlib, Plot (Graphics), Pandas (Python Package), Seaborn, SQL, Scientific Visualization, Data Visualization, Data Preprocessing, Jupyter, Data Manipulation, NumPy, Data-Driven Decision-Making, Regression Analysis, Accounting, Applied Machine Learning, Data Processing, Database Management, Query Languages, Data Compilation, Python Programming
Build toward a degree
Intermediate · Course · 1 - 3 Months

University of Alberta
Skills you'll gain: Scientific Methods, Science and Research, General Science and Research, Research Methodologies, Research, Research Design, Peer Review, Experimentation, Media and Communications, Correlation Analysis, Journalism, Statistical Analysis, Probability & Statistics, Descriptive Statistics, Communication
Beginner · Course · 1 - 3 Months

Skills you'll gain: Role-Based Access Control (RBAC), Azure Active Directory, Microsoft Azure, Virtual Networking, Active Directory, Load Balancing, Cloud Management, Virtual Machines, Kubernetes, Network Monitoring, Authorization (Computing), Identity and Access Management, User Provisioning, Network Troubleshooting, Group Policy, Virtualization and Virtual Machines, Containerization, Network Planning And Design, Cloud Storage, Cloud Computing
Intermediate · Specialization · 3 - 6 Months
University of Virginia
Skills you'll gain: Design Thinking, Human Centered Design, Innovation, Creative Problem-Solving, Ideation, Creative Thinking, Thought Leadership, Personal Attributes, Curiosity, Strategic Thinking, Cognitive flexibility, Overcoming Obstacles, Creativity, Collaboration, Empathy, Adaptability
Beginner · Course · 1 - 4 Weeks

Coursera
Skills you'll gain: User Research, Prototyping, Wireframing, User Interface and User Experience (UI/UX) Design, Systems Design, User Flows, Collaborative Software, Design, Design Specifications, Peer Review, Persona Development, User Interface (UI) Design, UI Components, Design Software, Technical Documentation, Ideation, Animations, Design Elements And Principles
Intermediate · Professional Certificate · 3 - 6 Months

HubSpot Academy
Skills you'll gain: Prospecting and Qualification, Lead Generation, Consumer Behaviour, Sales Enablement, Sales Training, Sales Management, Sales Development, Service Level Agreement, Sales Strategy, Sales Process, Sales, Customer Acquisition Management, Accountability Frameworks, Business Marketing, Service Management, Customer Insights, Business Strategy, Customer Engagement, Customer experience strategy (CX), Customer Retention
Beginner · Course · 1 - 4 Weeks