IT support courses can help you learn troubleshooting techniques, network configuration, customer service skills, and system administration basics. You can build expertise in software installation, hardware maintenance, and cybersecurity practices. Many courses introduce tools like ticketing systems, remote desktop applications, and network monitoring software, showing how these skills are applied in real-world IT environments.

Coursera
Skills you'll gain: LinkedIn, Professional Networking, Professional Development, Applicant Tracking Systems, Content Optimization, Web Presence, Social Media, Editing
Intermediate · Guided Project · Less Than 2 Hours

Coursera
Skills you'll gain: Customer Retention, Loyalty Programs, Customer Relationship Management, Brand Loyalty, Customer Relationship Management (CRM) Software, Customer experience improvement, Customer Engagement, Customer Relationship Building, Customer Service, Customer Advocacy, Consumer Behaviour, User Feedback, Marketing Strategies, Service Improvement, Marketing Strategy and Techniques
Beginner · Course · 1 - 4 Weeks

Northwestern University
Skills you'll gain: Robotics, Mathematical Software, Simulation and Simulation Software, Mathematical Modeling, Mechanical Engineering, Numerical Analysis, Simulations, Mechanics, Algorithms, Torque (Physics), Control Systems, Applied Mathematics
Intermediate · Course · 1 - 4 Weeks

University at Buffalo
Skills you'll gain: Process Mapping, Performance Improvement, Data Collection, Process Improvement, Process Improvement and Optimization, Business Process, Business Process Improvement, Process Design, Data Strategy, Process Analysis, Data-Driven Decision-Making, Performance Measurement, Process Flow Diagrams, Business Priorities, Data Validation, Business Process Modeling, Plan Execution, Data Capture, Operational Performance Management, Performance Analysis
Beginner · Course · 1 - 4 Weeks

University of Colorado System
Skills you'll gain: Intrusion Detection and Prevention, Threat Detection, Incident Response, Computer Security Incident Management, Cybersecurity, Threat Management, Data Security, Cyber Attacks, Endpoint Detection and Response, Incident Management, Endpoint Security, Network Security, Firewall, Security Software, Anomaly Detection, System Monitoring
Beginner · Course · 1 - 3 Months

Michigan State University
Skills you'll gain: Game Design, Peer Review, Storytelling, Video Game Development, Writing and Editing, Writing, Content Creation, Creative Thinking, Brainstorming, Constructive Feedback, Visual Storytelling
Beginner · Course · 1 - 3 Months

Dubai College of Tourism
Skills you'll gain: Front Office, Telephone Skills, Hotel Operations, Guest Relations, Hotels and Accommodations, Revenue Management, Greeting Customers, Hospitality Services, Office Procedures, Hospitality, Hotel And Restaurant Management, Hospitality Management, Administrative Support and Clerical Tasks, Customer Service, Verbal Communication Skills, Upselling, Office Administration, Interpersonal Communications, Communication Strategies, Operational Efficiency
Beginner · Course · 1 - 4 Weeks

Universitat Autònoma de Barcelona
Skills you'll gain: Multilingualism, Language Interpretation, Translation, and Studies, Cultural Diversity, Language Learning, Diversity Awareness, Cultural Sensitivity, Intercultural Competence, World History, Community Development, Discussion Facilitation, Educational Materials, Creativity, Digital Communications
Beginner · Course · 1 - 3 Months

Yale University
Skills you'll gain: Anatomy, Neurology, Human Musculoskeletal System, Physiology, Radiology
Beginner · Course · 1 - 3 Months

École Polytechnique Fédérale de Lausanne
Skills you'll gain: Digital Signal Processing, Electrical Engineering, Communication Systems, Electronics, Telecommunications, Linear Algebra, Mathematical Modeling
Intermediate · Course · 1 - 4 Weeks

28DIGITAL
Skills you'll gain: Data Strategy, Data-Driven Decision-Making, Big Data, Data Science, NoSQL, Data Modeling, Data Storage Technologies, Analytics, Business Analytics, Applied Machine Learning, Machine Learning Methods, Data Analysis, Risking, Data Ethics, Machine Learning, Unsupervised Learning, Regression Analysis, Descriptive Analytics, Supervised Learning, Artificial Intelligence and Machine Learning (AI/ML)
Beginner · Course · 1 - 4 Weeks

Corporate Finance Institute
Skills you'll gain: Income Statement, Financial Statements, Accounting, Financial Statement Analysis, Balance Sheet, Financial Accounting, Financial Reporting, General Accounting, Accounting Records, Bookkeeping, Financial Modeling, Cash Flows, Financial Analysis
Beginner · Course · 1 - 3 Months